Denny’s

HORRIBLE! Horrible! Lots of staff, lots of YELLING! But no service to customers. No kids menus, Then wrong drink orders were brought out… The restaurant wasn’t busy at all, didn’t look short staffed… Horrible. Would rather go across the street to McDonalds next time! And I hate McDonald’s! Wish I could give negative stars!

The food was good, but the service is so, so terrible and thats why I only gave a 1 star rating. We waited over 15 minutes to get seated. From when we walked in the door to when we got our food we waited 55 minutes. We waited another 20 minutes after she asked us about our ticket to pay. We ended up having to go up to the front and waited another ridiculous amount of time just to pay!!! Of you are in a hurry or want to get in and out in under an hour do NOT eat here. It’s not worth it.

Service can be slow. There were a handful of servers but none of them or the hostess could be seen. I waited for several minutes before I was taken to my seat. A couple of waitresses would come out to take care of a couple of customers but they vanish again during the time I waited.
I was seated near the kitchen and I could the servers talking back there. I don’t know if they had to take care of some things but someone needs to be the designated server for the handful of customers there. After I was half way done with my meal the servers came outside from the kitchen. Now I would be asked as to how my meal was. One person seemed to be the manager came out to check also. This is why I think the manager had the servers doing something back in the kitchen. Nothing wrong with that but to have everyone back in the kitchen? The manager needs more training on customer service and allocating resources. Food was fine but I ordered spaghetti and meat balls. Hard to mess that up. This is where they earned one star more. Otherwise it would be two.

I ate here despite the bad reviews. I’m giving it 5 stars because I have not one complaint and the food was good. We got the Baja burger, spaghetti & the appetizer sampler and when we picked it up it was all hot fresh and really very tasty. The young man who took our order, put it together & then rung it up was so polite & called me ma’am. I’d definitely come back again for those same dishes.

This place has the worst service of any Dennys I have ever visited. As a truck driver we are somewhat limited where you can park a big rig. And Pilot has put Dennys in some locations. We’ll this is one to avoid!

First I walked in & it took a while to find someone to seat me. She put me under one of many TVs playing Faux News. I ordered an omelet off a special menu promoting a sci-​fi movie. Maybe I shouldn’t have done that. Maybe sautéing the vegetables with a sweet vinaigrette is a real recipe. Maybe some cook thought it up while he was high, because maybe in theory salad dressing & eggs go together, but in my mouth, they don’t. I like crispy taters ok, but my hash browns were a little too far gone. But good toast. Mmm. Olga the waitress had to be hunted down so I could pay. Her accent was hard for me to understand, so I just nodded. Pilot truck stops are gross. The Denny’s in them are gross. I need to stock my fridge instead of punishing my palette that way.

Microwaved salmon ??? Very slow service. I suggest you try the subway across the street.

Sat around for 15 minutes waiting for a hostess to seat us, and no one ever came. We left and found somewhere better.

Service is good and energetic. Iced coffee is good — cold and strong enough. Ordered the pot roast which has about 40% fat and the rest tastes a bit like pre-​packaged food (boil in bag?) Should have ordered the chirizo and eggs. Oh well.

If I could give no stars I would. I stopped here for lunch a little after noon on Friday, August 8, thinking that a restaurant in a truckstop would be aware of a travelers need to eat quickly and get back on the road. And unsmiling hostess simply asked how many in the party, table or booth and seated us a booth near the back corner, saying that our server would be with us soon. I estimate the dining room was perhaps one third full. No server ever made eye contact nor spoke to us. The hostess paid no attention to the fact that we had not even placed our order. After 20 minutes we chose to leave. The hostess seemed unconcerned. I asked to speak to the manager on duty. I waited for a few minutes and the manager explained that she only had two cooks in the kitchen. I’m not sure what that had to do with anything as we hadn’t even been able to place our order! She did offer to prepare food for us to go but at that point I was unwilling to wait even longer, especially knowing the kitchen we’re shorthanded. There was a sign posted with the name of the general manager. I took note of the number, leaving a message in an unidentified voice mailbox for her several days later. That was a voice mail number that did not even identify who I had reached. 24 hours later I left a second message. This time my call was returned promptly. This manager was very apologetic and concerned and promised that she would speak with the hostess and call me back after the weekend. I am sorry to say she never followed through on that either. I wish there was something I could do other than leave this negative review but this was a horrible customer service experience!

Worse Dennys food ever. Pull the franchise quick so it doesn’t continue to grease up the Dennys name. Food wasn’t fresh, over cooked, greasy, terrible coffee. And I had breakfast for goodness sakes! How do you screw up breakfast this bad!!!

We stayed at the LaQuinta inn just on the other side of the freeway. Went to Denny’s 10:45 in the morning, were seated by one lady fairly promptly, took our order in a prompt amount of time. That was About let’s say 10:55, and to note there were at least 2 to 3 servers, and about 3 to 4 other booth’s that had 2 to 3 people per booth.
It took ½ an hr. To get a plate of ham and egg’s and a skillet, that my brother had pre-​filled a form out to make it easier, skillet was wrong over cooked, and the extra side of bacon that I received, was crap!!! It was
2 pieces of the thinnest, over cooked bacon I have ever seen.
So if you are ever by that Denny’s … DONT GO!!! Of you need or want to get back on the road in a timely manner. Oh by the way, the bill was $ 24.05!!! REALLY!!!
But I do have to say, when we told the lady cashing us out, she gave half off, then my brother mentioned, me going on Unilocal she refunded the whole bill. That was the only good thing about that Denny’s …

I had a very pleasant New Years eve thanks to these guys and gal. The $ 4 slam was good and not too much food so that I would feel guilty heading to bed an hr later. Service was awesome. They subbed turkey bacon for regular. The free wifi worked well. Nice cause i had blown my verizon wifi data for the month snd Sprint had no coverage here

It I could give this place NO stars, I would. This is the VERY worst place I believe I have every tried to eat at. Note — tried.
Late, and we just ordered soup and salad. Came out while in the restroom and stated to my father they didn’t have the dressing to make a Caesar salad so he told them blue cheese would be OK. Then I wondered how they are going to do that — really a regular salad w/​blue cheese dressing. OK. THEN, they came out and stated they didn’t have the lettuce and such to make the salad could they use the greens from the Caesar salad. Ask them to just bring the soup.
The soup make it out after about 40 minutes, and not really hot!
Got the bill prior to asking if we would like more soup (original 2 items for $ 6). So they changed the bill to reflect $ 4.99 a bowl! I stated to the young lady that I was willing to pay for 2 soups for $ 6 and a soda — that’s it. She did then state she could take 20% off.
I ask to speak to the manager. All I heard was it was someone else’s fault for not having proper stock and the weather. I told him that he is the leadership and manager and his responsibility to lead not to have the servers back in the kitchen trying to figure out how to serve what one ordered. Maybe take inventory of what they had and make a short menu for the night and post it as you walk in. He stated the truck was due in the next day. I would have fired him — in the end we didn’t even pay for the anything. I did leave a good tip for the server since she was really trying.
While we sat there — we over heard other conversations. Such as: been a real experience, or can’t believe this one. And then again in the breakfast room at the La Quinta across the highway where we stayed it was the item that was discussed again. Sorry to say a few of us made the same mistake of TRYING to eat here.
Stay away!!!

Truck stop in a snow storm. They make a decent burger and Mom was impressed with her breakfast at 9 pm. East access to and from the parking lot. Clean and decorated for the season. Nathan was our waiter and he did his best to make sure we had everything we asked for. I have stopped before and will continue to in the future. I just hope I won’t be making this drive again soon.