Cheddar bay biscuits, coconut shrimp, Ultimate Feast. Red Lobster is one of my favorite chains. We come for family meals and at least once a year my boyfriend and I challenge each other to see who can eat an entire Ultimate Feast. We’re very romantic like that… Although I had to give up my championship first place title when I couldn’t finish my deliciously buttery shrimp scampi, I still totally enjoyed the trip. What made it so great is that this location consistently has excellent service and our server Carol was no exception. She was great. She showed us the best most easiest way to eat crab legs, no tools required. I’m always going to remember her everything I crack a crab leg –thumbs on the red side away from you, rock, pull one long piece of tasty crab. The manager also stopped by to check on our meal and was present on the floor throughout our meal. She and her team were great. Everyone from the hostess to the bus boy were friendly and efficient.
Jim L.
Classificação do local: 4 Berea, OH
I had a wonderful lunch today. The quality of the food was great and our server, San, was exceptional. It’s refreshing to have such a wonderful server to make the dining experience great.
Shurik V.
Classificação do local: 4 Westlake, OH
I dont know why the reviews are so low at this place, but i love this REDLOBSTER! the only bad thing about it is its too busy all the time. LoL the food always tastes great, staff are friendly and great most of the time.
Yanira A.
Classificação do local: 1 Cleveland, Estados Unidos
Vine aquí asenar con Mi familia después de un día muy largo de trabajo y me fui la verdad muy triste de este lugar la manayer Érica muy sarcástica nada agradable nunca regresaremos a este lugar y voy a dejar saber a familiares y amigos de loq en realidad paso conmigo para q nadie venga más aquí es una lastima q uno apolle estos negocios y q eyos no lo valoren mejor ir a comer a lugares más pequeños qsi agradecen el apollo
Wilfrido C.
Classificação do local: 1 Cleveland, OH
I came here yesterday to have dinner everything was good. The only! Bad thing is the I lost $ 500.00 dollars. Call few times to ask the managers to help to find the money but I feel like the don’t want to help. They just give excuses. A week of work… Any ways is hard to trust people now days… :(
John M.
Classificação do local: 2 Cleveland, OH
We have not been to Red Lobster in a while, but based on memory I expected better. We both ordered the sailors platter for lunch with shrimp and broiled flounder. The flounder was tasteless and inedible — possibly under-cooked. The breaded shrimp was better, broiled shrimp seemed to be under-cooked also. The best part of the meal was the biscuits which no longer arrive in advance, but with the meal. Frankly — if the quality of this entrée is not up to par with their more lucrative offerings, it should be taken off the menu. While the manager and server briefly asked how the meal was, we merely smiled till they passed, preferring to vote with our feet. Had they been even slightly observant they would have noticed the uneaten portions. Complaining for some people is uncomfortable, and I’m sure cooks are not please to have their skills critiqued. This may have been a rare event, but conversations with others rendered the same opinion. c’est la vie
Theresa E.
Classificação do local: 2 Monroe, NC
Ugh. I don’t know what happened to this chain over the years but what a disappointment! The only thing good on the menu any more are the biscuits. They have removed any kind of dinner salad from the dinner menu, which is a huge loss, as I used to crave their salad with lump crab. Their special items are tired recyclings of the same things over and over. At this location, I had to wait over 10 minutes to get a drink, and I was seated in the bar. For the rest of the evening, every time someone came to the table, it was a different person. I had their plank cooked salmon(can’t remember the official name) and it was tasty but too big for me to even finish half with the sides that were the healthier options of a salad and broccoli. Overall, it was exactly what I expected, which should concern the franchise. Will return if I don’t have any other options but I’m less and less inclined to continue going when there are tastier options available.
Lauren W.
Classificação do local: 1 Westlake, OH
I went here today for a nice meal. The waiter was great. I asked for my dueling lobster tails to be served without shrimp. The meal was brought out with the shrimp in it. Even though the manager asked me what I needed and apologized, there was no offer to take money off of my meal for the mistake. In addition, I was charged ninety nine cents because of my request. This is not how customers should be treated.
Dave O.
Classificação do local: 3 New Smyrna Beach, FL
I give this location a solid 3 stars our server Megan did such an exception job. We arrived before noon during the week and it wasn’t very busy so we were seated immediately. We chose the wood– fired grilled shrimp tacos and the wood-fired grilled shrimp salad two iced teas and a cup of chowder all for about $ 22 thats a real lunch time bargain. The(3) tacos were served on soft flour tortillas with just enough jalapeño mayo, plenty of plump wood-fried grilled shrimp topped with chopped cabbage in moderation, cilantro and a nice salsa. Excellent choice for $ 7.99 and plenty of food. The wood-fired shrimp salad /clam chowder combination was excellent as well nice amount of wood-fired grilled shrimp topped the ice cold iceberg lettuce, tomatoes, cucumber, carrot, red onion, croutons and your choice of dressing served with a cup of hot clam chowder $ 7.99 I will continue coming here.
Jackie S.
Classificação do local: 5 Albany Park, Chicago, IL
I loved EVERYTHING at this place! Went on a Sat night around 7:30 and didn’t even wait 5 minutes for a table. Our waitress Jewels was just the best! She was very attentive and very sweet. Then they had the most delicious peach lemonade I have ever tasted along with those cheesy rolls! This was my first time there and all I could ever remember is people telling me even if you don’t like seafood you gotta go for the rolls. Well, they were right on! We ate a whole basket and Jewels even gave us some to take home. My entrée was a sirloin smothered with blue cheese sauce on top and mashed potatoes with green beans. It was so good, but I was so full of endless amounts of peach lemonade, cheesy rolls and Caesar salad that I couldn’t finish it all. It made for a great lunch the next day :) Anyway, next time you go, request Jewels if she’s there even though all the staff seemed on target with great service.
Gerri S.
Classificação do local: 3 Cleveland, OH
Hey, Red Lobster Marketing Staff: I’ve got an idea. I’d like to propose trying a popular — okay, maybe trendy, but a proven successful concept — that will likely increase your sales ten-fold, maybe more. Wait… wait ! Don’t be so smug and prideful. You«sea food differently», right? So see diners differently, too. Step out of the confines of that corporate take-out box for ideas — you’re not the only ones with them. Before scrolling to the next review, read me out. Thanks. You can start by testing just a few cities, say, like — Chi Town, the Big Easy, the Big Apple, San Francisco, and — of course — last but not least — Cleveland. The city I’d like to call the Big Friendly — a city and its burbs, who have a number of restaurants serving up maybe some of the greatest food in the nation. Heck, just use US. With our mostly discriminating palates, you’ll quickly learn if this idea is a go. Still with me, execs? Ready for minimal investment, with maximium return?
FOODTRUCKS No! Wait! Hold on! — don’t stop reading! Before thinking crazy thoughts about tooling up and down city streets with splashing tanks of sloshing, water-immersed live lobsters, hear me out. It’s simple. Offer just one item. Those scrumptious 5 Star CHEDDARBISCUITS YUM – EEE. Winners, Winners, forget serving dinners. ~ ~ ~ Okay…back to reality. Too extreme. Likelihood of it happening? Zero. When we want those golden pods of goodness(they DO look like little spiny oysters, aptly fitting for a seafood restie), crispy on the outside, slightly oily-salty, moist & cheesy on the inside — we’ll just have to drive to one of their establishments to pick up these legendary treasures for take-out. Done. Until maybe10 years ago, this was our place for CAESARSALADS, CHEDDARBISCUITS, and LOBSTER. And I couldn’t visit without re-acquainting myself each time with their irresistible Golden Cadillac.(An old-fashioned ice-creamy alcoholic libation/dessert combo that was a bit risky to drink while perched on a bar stool rather than sitting safely in a booth.) Those were the days. Don’t know what happened. After a visit about 5 years ago — then again, yesterday — Red Lobster is just not the same anymore. Not even remotely close — EXCEPT for the fresh, cool, seasoned-and-dressed-just-right Caesar Salad, and those beckoning, can’t-eat-just-one, biscuits.(Tried the cole slaw for the first time. Actually, pretty decent.) Didn’t order a drink this visit — wanted to focus solely on the food. Other than those three menu items — and our friendly, likeable, efficient, well-tipped server, Pam — nothing was particularly good. From an okay 3 stars — «Lobster-Topped Maine Lobster” — served with mediocre, not creamy-rich, but chicken-brothy-tasting mashed potatoes and no-flavor-at-all green beans(never had absolutely tasteless veggies until these), w/cole slaw for 25.99, to a ½ Star —«Create your own” — Lightly Breaded Clam Strips and Crunch-Fried Fish, w/fries & salad for 10.29. Nearly flavorless clams had reached the firm, snappy, industrial-strength rubber-band stage, and the two pieces of disguised-with-thick-breading, bland and almost no-taste fish were insulting. Minus coating, only ¼» thick ! — yes, I measured the one I took home for poochy… even McD’s is 10X tastier and heftier. In fish total, probably smaller than a deck of cards. Copious breading on the fish? — possibly close to two decks. With almost everything being so… uhh…blah and skimpy, how does one approach a manager? And who wants MORE of something not that good? Instinctively, too, I knew that whatever would be replaced would be exactly the same. It’s not like anything was especially bad-tasting, or spoiled, or that necessary ingredients had been forgotten. Based on our disappointing visit 5 years ago — and now this one — I believe the seafood results are what’s being typically served. Customers must like it, though. Every time I happen to drive by, their parking lot is full or close to it. Jumping ship and heading to another restaurant …aulgh… was not on my agenda. After nearly 4 hours of yardwork and gardening, then a refreshing zesty lemon-scented shower, I arrived hungry and ready to relax. I didn’t feel like moving anything but my arms, hands, and mouth, so I resolutely relished every single bite of my salad and biscuits, but ate very little else. Excluding tip and a glass of 8.99 Chardonnay, the total for two luncheon meals was about $ 36. When I think of what I could have purchased raw for even $ 25 at 7 Seas Seafood — okay, not that much… maybe a small bag’s worth — I can’t help feeling a bit miffed. ~ If we ever return it would be only for the 5 Star Caesar Salad and their 5 Star Cheddar Biscuits. We’ve taken our last SEAFOOD cruise on the S.S. Red Lobster — it was neither a Bön Voyage nor a Bön Value. .
Mikey B.
Classificação do local: 5 North Olmsted, OH
So as a busy young professional couple we eat most of our meals out. In the last 6 months we have experienced a trend of exceptionally poor service and very rude customer service. until we went to red lobster in north Olmsted where we had, very possibly, the best server ever. Her name was mariayah. She was friendly, observant, fast, and just all around amazing! Great service starts with great management, and great training, but ultimately falls on the server themselves. So mariayah you rock, and we hope to see you again very soon!
Jason V.
Classificação do local: 2 Cleveland, OH
There are a lot of things wrong with Red Lobster and this Red Lobster in particular: the poor service; rigid, uncomfortable booths; understaffing, leading to unexpectedly long wait times in a three-quarters empty restaurant at 9pm on a Sunday night; one of the toughest and worst steaks I’ve had in recent memory; sad-looking green beans lacking any semblance of freshness; an uninspiring mashed potato side; and a red velvet cake-in-a-mason jar that was an abomination of a dessert(crammed with way too much cream cheese and sugar and not much actual cake – and the cake that was there was dry and nearly stale). Despite all that, Red Lobster does two things pretty well – at least enough for one to start to think about considering a return visit: the addictive, cheddar biscuits and, true to its namesake, the lobster, which was prepared better than many local restaurants held in much higher regard.
Sharon K.
Classificação do local: 3 Independence, OH
Strolled along this eatery with a friend from school some time ago. We didn’t come during the Lobsterfest, the endless shrimp deal or with coupons which is what I would usually do now, it wasn’t terrible though but the food is more expensive then it should be worth. The waitress gave great service, the free herb biscuits kept on coming! We each had an entrée and my friend was telling me how she used to work at a Red Lobster. Yummy splurge~Will try at other locations to see how they are. A seat by the window is lovely plus they also have wine.
Mark R.
Classificação do local: 1 COLUMBIA STA, OH
Full disclosure I can’t rate this place at zero! Ok maybe rating Saturday night isn’t fair when 15 tables are open and they are way under staffed. Let’s just say this is a birthday gone bad. How bad? well we’ll start with a wait at the bar with $ 10 watered down drinks. That would be the last thing paid for! So there’s a long wait for a table. Again they’re under staffed on Saturday night. Who know people would be here for weekend? ! But sorry we are here for lobster, shrimp and scallops(wood fired meal). It was really, really bad. As in frozen shrimp barely defrosted. Lobster trail burned on top and cold underneath. The scallops were good! One out of three is bad! Even the cheddar biscuits wetter tiny and not worth trip. I wish it was better. Drive somewhere else and seafood differently. Like good!
Samantha H.
Classificação do local: 3 Seven Hills, OH
The service here is excellent! And the prices are very reasonable(well, depending on what you get). But honestly, the food is just not that great. The lobster is just kinda weird and the things that are good, it’s usually bc they are so crazily unhealthy.
Funglin W.
Classificação do local: 3 New York, NY
I usually don’t rate fast food since it’s harder to give a rating given the price, expectation and quality. With Red Lobster, I’d say… if you’re looking for cheap seafood and you’re okay with it not being the best quality, than Red Lobster is your place! They have all seafoods, quality is good GIVEN the price, and the quantity is good as well. What sets Red Lobster apart is that MUFFIN that they bring out to everyone. OMG.
Olga S.
Classificação do local: 1 Clayton, NC
I swear, someone chew my shrimp, then spit them out, then they were refrigerated for a week and then microwaved and served to me on top of rusty iceberg salad next to this very doubtful boiled egg and a huge clump of blue cheese. Add some watery tasteless tomatoes and stale bacon, and you got yourself a salad for $ 10.25. I guess the patrons would advise me to order some crab meat or some other marine extravaganza, to be totally ripped and royally disappointed, but no thanks. I say $ 10 is a high enough price to learn my lesson and never eat there again.
Evol R.
Classificação do local: 4 Cleveland, OH
Honestly the only downside is how much business they do so it’s packed and wait times are rough some times but hey thats the price of having great food and a nice cleanly environment.
Jeff P.
Classificação do local: 3 Phoenix, AZ
Always the skeptic of chain restaurants, I went to Red Lobster with low expectations. However, the lobster rolls were rich and delicious and the potato chips freshly made with great flavor. The décor and service were heads above the last time I was here.
Terinee B.
Classificação do local: 4 Washington, DC
Considering that I’ve been going to Red Lobster since I was in grade school, I would have to say that I think that this was the best Red Lobster I have ever had. The Lobster Nachos were scrumptious! The salad was crisp and fresh, and the entrees came out swiftly with the presentation being grand! My husband and I ate off of each others plates, and nothing I tasted was less than great! The palate was satisfied and stomach full when I left!