Jo-Ann Fabric and Craft

Lots of items for craft activities at this Jo-​Anns. When they have sales, you can get some great deals. For example, I got a pack of patterned cardstock 60% off and usually around the holidays, the fleece fabric goes on sale. You can get coupons in the mail, but sometimes they are very specific (can only use on these products, only on these three dates). Also, I found it very hard to find someone to help me locate a specific item and there are no large overhead signs to help you figure out where things are. I really enjoy the variety of products at this store and with coupons, you can get a decent deal. But I always end up a little frustrated due to the shopping experience.

This is a comment on one single experience. I do not frequent this particular store. I went in asking about the not-​so-​uncommon craft of «resin cast molding» and the employee I asked was less than personable and certainly less than helpful. She had no suggestions to make on where in or out of the store to find what I was looking for, and I suspect actually didn’t know what I was talking about.

This JoAnns is amazing and the best around town. It is huge and always has stocked shelves with amazing products and fabrics! Even their carts have a cell phone holder so you can use your phone while you shop the store! I love it so I can reference my list as I go!
They send out great coupons if you sign up in store, and they have an app that has additional coupons you can use on the store as well! Sometimes the dates are a little tricky, I seem to always be there the day before everything starts, quite the bummer.
They also have great classes that you can register to take. I took their intro sewing class and had a blast! You can bring your own machine or they have ones there for you to use as well. The other girls in the class were great and a few of us even went out for drinks after!

Unbelievably bad customer service! They sold me a rotary cutter with a cracked blade and then refused to exchange it or otherwise fix the situation. Their excuse? Because I bought it on clearance (the package had tape on it – I didn’t care about that!) there’s «nothing» they can do.
Ok, so let me get this straight: you think it’s ok to repackage and sell broken tools that cannot be used and then hide behind «policy» to cheat the customer? Even if I had been willing to accept this as fair (it clearly isn’t, they stole my money and did not provide a functioning product), I couldn’t have even fixed it myself since they have no replacement blades in stock! They cover the gamut from bad to worst!
This is supposed to be a «superstore» but their old Lakewood location had better selection and service, and you didn’t have to wade through forty aisles of tacky WalMart dreck to get to the sewing supplies.
Thanks for stealing from me, Jo-​Ann! Stores like yours are the reason people shop online!

I am thoroughly obsessed with crafting. I spend way too much time in craft stores, specifically jo Ann’s. I do think I would be spending LESS time in them if they were easier to navigate. They often switch aisles around as well. It can be confusing!
Keep your coupons from the flyers– don’t ever buy anything full price here!
There is also an app for the store that has more coupons– you can use multiple for each visit!
This store doesn’t have particularly helpful employees but they are less obnoxious than those at pat catan’s. (it’s true– they b*tch constantly over there!)
Jo Ann’s offers a wide range of crafting supplies AND fabrics. It isn’t just for grandmotherly quilters. go get your craft on!

Ok, seriously, I have had it with this place. But because it is the only fabric store around and I sew for a living (on short deadlines) I can’t usually wait for mailorder supplies. There are very few high-​quality fashion fabrics unless you really love polyester or enough polar fleece to outfit the entire Military. I rarely buy without a coupon because let’s face it, that’s how it works. They up-​price everything.
My major complaint is the service. It stinks. Today, for the upteenth time, I went to the cutting counter and watched as the very sour-​looking clerk cut my fabric off-​grain and not even in a straight line, and then proceeded to not give me the sale price. I also overheard a conversation in which the clerk was unable to answer a woman’s question about «what is the difference between these interfacings?».
JoAnnETC is definitely more Etcetera than fabric. Great for the hobbyist but not so great for anyone who really values their time and money. I suggest more training for the obviously unhappy employees. Ugh.

DON’T THROW OUT THAT USELESS WEEKLY FLIER !
It isn’t useless. Trust me. I always threw out those advertising fliers. Then, one day, I had to make a number of purchases. I had no coupons and didn’t know about any special department-​wide sales. It came to about $ 200, but what I didn’t know then, didn’t hurt.
The following Sunday, however, I thought it might be worth looking over the weekly offers. Great discounts — not just the 50% off a single item, either. The week after that, they were offering 50% off all notions — I needed about $ 100 worth ($ 50), and then about 2 weeks later they were offering 50% off buttons, so I purchased all they had of one style for a special job, and they honored more of the same on a special order, too — around $ 200 ($ 100). A couple weeks later, 3 different imported precision scissors. That was about $ 100, and after the 50% discount, $ 50. Amazing savings. Truly amazing. These were all quality items at fair full prices, but half-​off can’t be beat.
It had been several years since I’d been entrenched in any serious creative project, so these fantastic sales were a welcome discovery. This taught me to keep those fliers until they expired just in case I’d need something for a new, unexpected venture or just for something to keep me busy. (Like yarn. Another limited time super sale. I made about 8 crocheted hats in less than a week, all for just a few dollars each. I was like a machine — couldn’t stop. I scared myself. Really.) You’ll also learn to wait for some sales, and postpone purchases until one arrives.
So, if you’re anything like me — and aren’t constantly doing something crafty or artistic-​related — at least hold onto them for a week. You might save hundreds of dollars like I did.
As far as long lines, I’ve never encountered that — –or long waits. Everyone is helpful and friendly. Just an over-​all pleasant shopping and savings experience in this well-​lit, clean, well-​stocked store.
**** Three years ago they did a beautiful job on framing 3 original oil paintings — all at a great 40% off.

I LOVE Jo-​Ann Fabrics! I’m an avid scrapbooker and this place has so many deals. Don’t get me wrong I still go to Pat Catans and Michaels, but I feel I find most of my great deals here. Not only do I find stickers and paper to be cheap, the picture frames are always on sale! I love picking a few of them up for gifts. They have a wide selection of cards too, plus cute things for your home.
One of the downfalls is the customer service. Every time I go to Jo-​Ann Fabrics, there is quite a long line. So BE PREPARED TO WAIT. Not that you are going to a craft store in a hurry, but still be patient, these people take foreverrrr to ring you out!
But they do give a lot of coupons out and have really great deals, so maybe that is why their lines are so long all the time. Anyways, still a great places for decorations, scrapbooking, picture frames… :)

I used to shop there when ever I would get a coupon in the mail. The selection of art supplies is o.k. The prices for the most part can be on the expensive side.