Giant Eagle

Wish I could give it a negative star. The new blonde lady closes the door before 9:00 pm. Go to Minotti’s PLEASE

This review is for the pharmacy. I am extremely disappointed with the customer service at this location. I have been filling my prescriptions here for a few months and I have already had a few problems, but this last one is what really made an impression on me. My insurance is strange and only covers the name brand of my prescription. By the information I was given, I was under the impression that they were going to be able to fill it on Tuesday instead of the more convenient Monday. When I came by on Monday to pick up another prescription I asked them if they were still going to be able to fill the other prescription Tuesday. I was JUST then notified that they have to send out for the prescription to be filled. Don’t you think that would have been a good thing to tell the customer?! But that was 50% my fault and 50% their part. The part that has stuck with me is that after a clear misunderstanding they made absolutely no effort to help me locate another pharmacy that have the medication in stock. The pharmacist and pharmacy tech know that pharmacies will not tell me their inventory of any meds without having my prescription in their hand.
I then called CVS and just as I thought the pharmacist said that he was unable to tell me on the phone if my medication was in stock. But the difference is that even over the phone, the pharmacist offered to help me locate the medication if they were unable to fill it so that I won’t have to waste my time driving around town. After filling my prescriptions at Giant Eagle pharmacy for a few months I guess I expected them to be more inclined to help a loyal customer. I will now be filling my prescriptions elsewhere.

This Giant Eagle is the store I typically stop at for Starbucks during the work day, simply put, because it is closer to work than to the Starbucks store.
This Giant Eagle Starbucks is slow and typically under-​staffed. Additionally, the structure for paying with your Starbucks card is a pain in the tuchas. I’m not really sure who’s fault this is, the Bird’s or the Bux, but the employees manually have to punch in your card to a special «card-​reader» instead of scanning your card like they do at the regular stores or even at the Target Starbucks. While this isn’t the fault of the employees, it does add to the slowness of the service.
I can’t speak to much more of this Bird location than the Bux. I have taken a stroll around this location and they have a larger prepared food section than some and the store appears clean. I’d probably be more inclined to shop the Bird if my local store was this size and nice. This location also sports a Get Go which is a perk for those of you using Get Go points.
All in all I’d probably give this a 2.5 out of 5.

My favorite place to shop in the area, however due to there expensive prices I will not buy certain items at Giant eagle, as I have found certain items offered at a much better price at other stores in the area.
Some of the items at giant eagle are ridiculously priced, the only flaw I’d have to say. Other than that it is a very well kept, all around clean grocery store.

Every time I come here eagles nest is either closed and there’s an apology sign up or the person is on break. It’s very frustrating.

it is about the same as other locations. The problem here is the location. It is set too far back from the road. Unless you are planing to go there you might miss it. This seems the problem in this area. Too many stores on Lorain road. The setup is good and the store clean. Staff is friendly.

I like giant eagle I have been going there sense I was a kid but this one has been hiring employees that dont go out of there way to help costumers I was at the self check out and the person hired to help people who are in need did not want to help me gave me attitude and when I said thank you twice said nothing in return.

Out of all the Giant Eagles I have visited in the suburbs of Cleveland this is by far the best one for me. Cons: the prices are extremely high but people shopping in here like they hit the lottery. Without coupons I could not afford this place. Where is a Kroger or Meijer when you need it.

I’ve got mixed feeling about Giant Eagle. 1^st it is more expensive than places like Walmart, Aldi, and Marc’s, but double coupons fix that. 2^nd: I’ve had issues with finding sale items during the sale (annoying). 3^rd: the state liquor agency irritates me. Not only could I not take my cart inside, but it was super small and packed with people. WHY? WHY did this have to take up space in Giant Eagle? Overall the store looks good, people are decent, just not wow’d like I am by places such as Heinens or TJ’s. Maybe I’m just sick of the same ol’ thing. It serves it’s purpose!

This is my favorite store on the west side. (In case you’re wondering… Legacy Village is my favorite on the east side.) I for the most part, love the staff here. There are a couple of exceptions (KAI would be an exception — she is irritating, and typically not friendly), but for the most part, everyone is helpful and friendly.
Honestly, since the reconfiguration, I struggle to locate stuff here. (Yes, I realize this may very well be a case of «old dog… new trick».) And, the fancy bulk soaps in the beauty aisle keep me far away from that area. The smell is so strong, it nauseates me for hours. (Seriously, Big Bird, what the heck were you thinking with that one???) Even before the reconfig, this was one of the nicest looking stores in the group.
Produce is usually great quality. Meat is also great quality. Fish counter does not smell fishy. Recommendations on what to do with a fish you just bought? They have it. Salad bar usually organized and clean looking. (I typically avoid salad bars like the plague.) Heck… a fully roasted chicken for $ 5? I’ll take it on busy nights!
Dry cleaners. Child care. Huntington Bank. Pharmacy. All good.
BEER SELECTION. Mmmmmm. :) Oh all right, they have a nice wine selection as well.
When I’m looking for something special — I can usually get it. Crawfish? Done. Weird spice? No problem.

Giant Eagle (or as I like to call it, ‘Big Bird’, or ‘Spread Eagle’) is a top notch, even ‘upscale’ full-​service supermarket. They have a great selection of produce, wines, deli meats and cheeses, breads, desserts, and everything else one could possibly want. Their salad and hot buffet is excellent as well, with a good variety of prepared foods. There is even a small, dine in area where one can sit down and enjoy. The other day, right before the Super Bowl, I was blown away by their tasty and aromatic pulled pork! The meat was so lean and flavorful (unlike other ‘pulled’ pork or beef products which contain fat, gristle, etc.), it may have been the best i’ve ever had. But I digress. My only gripe would be that their prices are on the high side, and a disproportionate amount of shopping carts wobble like your bicycle (back in the day) after the neighborhood hoodlum stuck a stick in your spokes!

I basically stopped doing my daily shopping at the watertower store mainly because of the store disarray and most of all the prices. Marcs items are less but now that we have the walmart SUPER store, why would I spend $ 50 to get 10 cents off a gallon of gas. For example, the get go by the store is one of the highest and has gone up 50 cents in a week to $ 3.89 today. Now I go in for the salad and hot bar only. I like Magnum ice cream bars which at GE are $ 4.49 and Walmart $ 3.00. Lean cuisine panini sandwiches are $ 3.69 at GE and $ 2.98 at walmart. So buying 4 Magnums, 5 lean cuisines, I’ve already saved $ 9.51 alone. GAS MONEY!!! Shop around. Marcs although cheaper then GE was going up in price too and they are higher then walmart too. Ck it out. All stores have sales but you will end up spending more when you walk around.

Giant Eagle has a salad buffet, which is supposed to be open and available at 10 am. I usually get fresh salads between 10 and 11 am several times a week. It happened today, and it happened before, that the buffet is not ready on time. It was 10:30 today and they had just started to remove the leftovers from yesterday, making me wait and wait and wait…, getting snoddy with me when I asked why the buffet wasn’t ready on time. «I got a call and I’m running late», was the answer. Why are 3 other employees standing around, doing nothing and one employee is trying to fix the buffet all by herself, while customers are waiting?
This store is open 24 hours, there is no excuse not to have the prepared food department ready on time, and there is no excuse for the employees excuses.
Right now this Giant Eagle is the only larger grocerie store in town, and they know it, and that’s why they can treat us that way.
I just know one thing: WalMart on BrookparkRoad is extending their store to a SuperWalMart, and I can’t wait for the remodeling to be done. Giant Eagle will lose a lot of customers.
Too bad I missed the store manager today, but I will let him know in person the next time I go there.

This grocery store is probably the best in the area! The prices are a little more than other stores, but as you walk around, you will soon find out why… 1^st of all, if you have children, they have a child care area in the front of the store furnished with not only toys, but also about 6 or 7 computers for your kids to play educational games… There is a dry cleaners which is extremely convenient… And the selection is great! If I need a specific type of herb, or seasoning, etc, and I can’t find it other places, rest assured that I can go to this Giant Eagle and find it! There is also a redbox on the property which is an added bonus!