Domino’s Pizza

I love the customer service at this location. My food is always hot and fresh. I ordered a small veggie pizza tonight and every bite was delicious.

They moved to a new location down the road next to Starbucks. I’ll keep this review short. Dominos has lost my business for good! I’ve been ordering pizza from there the last few years, since they changed their formula, and have been touting their ‘new and improved’ pizza. They were doing well for a while, as their pizza was often tasty. As of late though, their crust is too soft and soggy, and they can’t seem to get my sandwich and pizza order right on several occasions. On their website, one can specifically customize their order, and select (check off) which cheeses or veggies to leave out. They are incompetent, don’t care, or both, given the fact that they included the exact cheese and vegetable that I specifically checked off to exclude on both of the sandwiches I ordered recently. And this happened on many of my last few, recent orders! I’m DONE with them, and their incompetence. NEVER AGAIN Dominos!

Ordered Dominos in desperation fairly late on a Sunday night while passing through town on travel. Previous experiences with other locations have been lackluster. Much to my surprise, however, this order was really quite good. Got one of their specialty pizzas on promotion — spinach and feta — which was unexpectedly tasty. Ingredients in the garden salad were fresh. Who’d have guessed? Bonus: order online and you can track the status of your order in real time. Cheesy, but fun.

So yeah, I’m reviewing a chain. I wanted to try the «new and improved» Domino’s Pizza. Everything those commercials said about their old pizza was true– cardboard crust, ketchup sauce, bad toppings. So, is the new Domino’s better than the old?
Yes, but that’s not saying much– it moves up from negative stars to 1, perhaps1.5 stars. The cheese and toppings are much improved. The cheese abundant and tasty and the mushrooms were thickly sliced whole brown mushrooms. Really good. The sauce was a bit salty and bland– not horrible, but nothing to write home about.
They still have a problem with the crust. The crust on both mediums we ordered was mushy and underdone. While it wasn’t as blatantly offensive as old Domino’s crust, it still had a lingering aftertaste like those Bisquick pancakes mom used to try to feed us in the 1970s. Add to that an abundant dusting of garlic salt and you’ve got a taste reminiscent of your first boyfriend’s attempt to make you an «Italian» dinner with garlic bread. I had no idea they even made garlic salt any more. It hasn’t improved.
So, the pizza has improved, but not enough for me to ever eat it again.