Pizza Hut

I made an online order, waited 2 hours for the order. I called them to ask why they were taking so long, they told me that it was canceled because i didnt confirm the order through phone. What in the world? Isnt that what the app is for? I didnt recieve no apologies after they made me wait 2 hours for nothing. They just seemed like they didnt care.

Poorly managed place I waited almost 2 hours for my food and it can cold! Not warm but cold! My sauces were missing and my soda was wrong I called to speak to the manager and he seemed to not care last time I’m ordering from here

2 hour delivery!!! Pizza came cold. The delivery guy have a bunch of excuses and was mad he got 0 tip. I called 2 times asking about my delivery and was left on hold. Never ordering from them again!!!

ZERO stars!!! Ridiculous! I placed an online order at 7:30 and was told my delivery would arrive at 8:54. Which is ridiculous. I called Pizza Hut — at 9:08 when I still didn’t have my delivery. I spoke to 2 different people who then said they were connecting me to a manager. I hung up at 9:30 and called back. New guy now argues with me and says your delivery isn’t until 10:18! I said no I have an email that says 8:54 and he says no your wrong nothing I can do. At this point at 9;40 I don’t know if we are eating dinner today!

Pizza’s are too greasy!

This is the worst place ever! I ordered 2 pizzas at 8:35 and its 10:00 and I haven’t received my pizza after they said the wait was going to be 25 minutes. They call me 40 minutes after I order to tell me they don’t have the crust for one of the pizza and that the wait was going to be 15 minutes. It is 10:15 and I’m still waiting for the pizza. They suck in pick ups, so in deliveries. Better employees or close the store!!!

I ordered a pizza at 7 pm this evening in 35 minutes u received a raw pizza. I called them back immediately and was told that they would send another pizza. It is now 938 pm and still have not received another pizza. I called back and they told me if I wanted my money back I’d have to come to the store to get it. I’m sick with the flu, I ordered a pizza so I wouldn’t have to leave my house. I’m ready to eat the 20 $ and throw this crap out my front door just incase they show back up. Don’t waste your time with this place. If I could leave 0 stars I would.

I ordered for my daughter’s 5^th birthday and after 2 hours of waiting I decided to call the store to check on my order. I spoke with a CSR who didn’t state his name and after I provided my contact info he said I ordered yesterday, which was not the case. I asked to speak to a manager and was put on hold for 12 minutes. Finally, a so called manager named Cecille, got on the phone with a nasty attitude claiming that pizza hut has a policy stating all internet orders get a call back to confirm the order, which we never received. She was not helpful at all with the situation and put me on hold after I asked for corporate’s number to voice my concerns to which I heard her mocking me to whoever was near her saying «This ******* wants corporate’s number, haha, to complain!!» when she returned to the phone and provided me with the number I then asked for the store number and her name in which I got more attitude, she told me she doesn’t know and hung up.
VERY POOR CUSTOMER SERVICE SKILLS, SO BEWARE !!!

Okay so Pizza Hut pizza is already average as it is so this not going to be a review based on food quality as it based on service. I called in to place an order for delivery which is something that should be very simple but it was not. I was placed on a long hold before even ordering and then someone kept picking up on the line and while I was placing my order. Both employees taking my order had very very heavy accents and spoke incredibly fast making them difficult to understand. They then read the wrong order back to me several times before getting it right. I thought for sure that my order was going to be wrong or missing something once it was delivered but thankfully it was not. I will say that the delivery women was actually very pleasant. All in all I was not too happy with the service and I would have given a two star rating if it were not for the delivery lady.