Arco Glass & Mirror

Word to the wise — do not use this company. We recently purchased a home and needed a few of the windows replaced. The owner came out and provided an estimate, a week later I decided to grant this company the job. I spoke to the owner to book an appt and he indicated that the windows would need to be special ordered which would take about 1 week. I agreed to wait and asked him to call me when the windows came in. I didn’t get a follow up call after one week, so I called back and left a message. A few days later after not receiving a call back, I decided to call once again — this time I got the owner on the phone and he indicated that the window had not yet arrived. After another week, I followed up again and this time the owner indicated that the window had arrived and he would come out in 2 business days. He never showed up and never called. It’s now been a total of 4 weeks. I would not recommend this company — they are irresponsible.