Eagle Collision

I brought my car to eagle in 2011 after a major collision (tbone to the passenger side). After many heated conversations with this place, I got my car back. Fast forward five years and the inside door handle is disintegrating. They never replaced it (even through the door was pushed in so much I couldn’t get the glove compartment open). Guess how much that part is? $ 1000. My guess is they told State Farm they replaced it and pocketed the money. Don’t take your vehicle here if you have any other choice.

Simply the best!
My car was hit in a parking lot with no explanation and so I had to go through my insurance. They set me up with a few options of where to take my car for the body work and Eagle was the most convenient. I called and made an appointment, they were ready for me when I showed up, had the rental all good to go and was honest about the costs and timeline for completion. A few days later I was good to go and they even offered a detailed car wash after the initial they had already given it!
All in all, I highly recommend Eagle for their service and speedy care and courtesy with me and my car. Top notch!

This place was highly recommended to me by a friend. I was excited to see how great they would treat my car. I only needed to replace the bumper after someone hit me in the Home Depot parking lot. They didn’t take long and the bumper came out fine, but when I touched the car, that’s when I noticed how tough it was to the touch. I thought it was just dirty, so I had it washed, but the sandpaper feel didn’t get cleaned off. That was one, but I really didn’t learn my lesson! I took it in on Dec. 22, 2014 to get a few scratches out and to repair some damage that I had done to the bottom of the door while getting out of a parking garage (my car is low). I needed the car back by Dec. 30 so that I could get it inspected and returned to the dealer since it was a lease. I got my car today, Jan 7^th. Almost 3 weeks later and they didn’t clean up any of the scratches or replace one of the plastic mud guards that got damaged. I was not happy at all with their service. Never again.

IF I COULD RATE THIS PLACE WITH A NEGATIVE STAR I WOULD!!! This place is horrible. My insurance company sent my BMW here for water damage. I don’t know if it was because they didn’t have any proper knowledge on fixing a car like that or it was just to scam my insurance but they had my car sit in the shop for 3mths continuously telling me it was fixable and giving me the run around. They claimed they sent my motor and car on two separate occasions to two different shop yet wouldn’t disclose where they had sent it to and when i went down to the shop to get answers the main guy there told me to get out of her that he didn’t want to deal with me to contact my insurance company if i had any questions. Very disrespectful unprofessional staff. They took advantage of my situation as I feel it was all a big scam on my insurance for the money. Do not take your car here! By far one of the worst places around.