Affordable Taxi Services

ZERO STARS! DON’T USE THEM! On April 30, 2014 I contacted Affordable company at 888−316−3335 and arranged for a car service pick up for 4:30am, May 1, 2014 to JFK from my home. I provided my credit card information to pay for these services during this call, spoke to «Mary». I waited until 5:30am on May 1, 2014 and no one showed up and no one was picking up the phone when I called numerous times within that hour (over 20 times as per my phone records). I had to get someone else to pick us up. I got their voice mail once and then it was full and I could not leave another message. I called on 5÷7÷14 to make sure that my card was not charged. «Mary» apologized and said it was not charged but would call me back to insure it wasn’t. I never received a call back and found out today that my card was charged for round trip to JFK, which was a service they did not provide. They NEVER picked us up AT ALL! And more disturbingly, there has been subsequent fraud on my credit card account on the same day, following this company’s charges. I spoke with «Joan» on 5÷14÷2014, and she was very angry and defensive because I asked who owned the company, the company’s address and the bookkeeper’s name (as she says the book keeper was the person who would reverse the charges). Although «Joan» (who sounded a lot like «Mary») would not give me the answers to those questions so I could write a complaint letter, I expect this matter to be resolve immediately and uneventfully or to court we go! They nearly ruined my trip because we could have missed our flight and then to charge for services they never provided is even more disgusting!