Wingstop

I have been here at least 4 times and its been hit or miss. Let me explain. The 2 times things went wrong was that there was another Roger before me that ordered to go so they mistakenly gave it to me thinkng that it was dine in which I was there for. They should really do something else when it comes to customers with same names. The second time that was a miss was one of the wings still had some feathers sticking out of it! Come on, man! How do you not catch that before throwing it into the fryer and then still not seeing it after putting it in the little containers?
Anyways, what I usually get is the traditional 8 piece bone in combo ($ 9.99) which comes with fries and a drink. My favorite flavors are Lemon Pepper and Hawaiian. I always tell them I want my wings well done and so should you. That way you are guaranteed it not being undercooked and has a better overall crispiness to it. You can get any one of the sauces as your dipping sauce instead of just the default ranch. I love to get the Mango Habanero sauce and dip my fries in it. The fries are freshly hand cut and still has the skin on them which I love. Their fountain drink machine are one of those that you can make different flavors like cheryy lime diet coke. I think its standard now at all Wingstop locations. Hours are everyday from 10:30 am to 12 midnight. So dont be that guy that shows up right before midnight.
Overall, the customer service here needs some serious work. I kow they have been open since October of last year (2015) but I have been coming here since December. The food and service is usually consistent at all the locations that I have been to but it seems that it is a toss up here. These folks need to get it together at this location
Unilocal 2016 Review #3
576 overalll

The service here is great. I placed a huge order my first time and everything came out in a timely manner. The workers even offered to help me carry the food back into my car. Everyone was smiling and so helpful.

My wife and I are very particular about where we buy food. The buffalo wings were great. The location was very clean and the online ordering worked out fine. The two areas that need work are the parking situation and the staff could be friendlier.

Online ordering is great. I can order my food and set a later pick up time. Also I can set the flavor and numbers of wings up to a certain amount of choices. I see the same manager there most of the time. Employees are always nice and he makes sure the orders are right. I was waiting for my order to finish and I saw him check the receipt and the order was wrong. He quickly threw away the bad food and replaced it correctly fast. Also I was five minutes late from my pick up time and they gave me a call to make sure that everything was ok. I have started to choose wing stop over Buffalo Wild Wings now. l because they can’t get their act straight in NLV.

I will not be ordering from this location ever again. The food was not fresh at all. They barely gave me any fries which were cold like they had been sitting out. The chicken was dry and also cold. Like seriously ?!? I love Wing Stop but this location in particular needs to get it together.

The service was pretty good, and the man at the register had a sense of humor about him. He was patient as my date took forever to order her wings — thankfully we were the only group in the restaurant. We waited about ten-​fifteen minutes for our 24 wings and sides, and they were all delicious. The soda machine was broken for a moment, but they were quick to fix it. I’d definitely go again.

I haven’t been up on this side of town in a while since we moved, now the Craig location is closer to me. I seen it on the way from the nail shop a week ago and got extremely excited for whatever reason.
I placed an order on the way home from work for my usual lemon pepper and husband’s mild. The wait time wasn’t bad, just like any other joint who makes their food made-​to-​order. If you’ve been to any other WingStop there’s always going to be a wait. If you’ll wait for pizza, why not wait for chicken? *shrug. Anyways, the staff is very helpful. I recognized Angela from the Craig location and Marcus is very humorous. :)

Angela help us when we order in she was extremely nice over the phone very clear and though. Ordering food was fast and easy! After receiving everything the staff were very nice. We will come back again!

Either the online ordering system needs work or the employees need further training on its application. I placed my order through their website and when I arrived at the specified time the staff said that there was no order placed for me. I was passed off between staff members for ~10 minutes without so much as a «sorry for the confusion» until finally the manager came and figured out that they did indeed have my order in the back. No apologies or attempt to make up for the confusion, the manager just blurted «Here it is, that will be $ 25.10.» This place needs to revamp its attitude towards it’s customers and learn how to implement some common courtesy.
Wings were dried out, not particularly meaty, and lacking in flavor. Their classic buffalo sauce, which should be the hallmark of a wing centric restaurant, was totally off. The only saving grace was their seasoned fries which were delicious and perfectly crispy.
I wanted to give only a single star but figured I would add another to compensate for the negative bias which their ordering and service problems likely caused in me.
Won’t be visiting this location again.

Stopped by yesterday to try out as I have a store near here. Store is new and clean with plenty of help in kitchen. Customer ahead of me made order and girl on cash draw had to go in kitchen for help. Then when my turn she did not know what was even on their menu board, had to go in kitchen again to get clarified. Made my order for some wings, paid for them then she told me it would be 18 minutes. Told her I was not waiting 18 minutes for wings. This brought another trip to kitchen. came back and told me they could do in 8 minutes. Decided wanted my money back instead, which caused another trip to kitchen. Manager came back and refunded me. Went next door and got my usual wings in 5 minutes.
Do not mind waiting some but have problem with putting people on cash draw that are not trained.

After leaving my gym nearby, I had planned on getting a nice healthy meal but couldn’t decide where to go. I drove by Ann and Losee and saw this place just opened. I’m not a huge chicken wings fan but for some reason, I can’t resist Wing Stop’s Garlic Parmesan wings. Goodbye, healthy meal; hello, cheat meal!
I always get Garlic parm wings, hot wings, fries or carrot sticks. They’re cooked to order. So, your wings are nice, hot and crispy. The quality of food and atmosphere are pretty consistent amongst all Wing Stop locations. But on the day I went here, the staff was friendly and super energetic.
I’m also not a huge soda fan but they have a soda dispenser with a lot of different Coke products and flavors: Coke, Cherry Coke, Coke Zero, Diet Coke, Sprite, Sprite Zero, Cherry Sprite, Cherry Sprite Zero, Strawberry Sprite, etc. They have brewed tea as well.