Ted Wiens Tire & Auto Centers

Watch out!!! This is a terrible place for car repair. I am not a person who will leave a negative feedback. But they really do the worst job. They will try everything to make money from you, even make a mess of your car. Do not waste your money and your time!!! Hope this review could help you.

I took my 2003 corvette in to fix the air conditioning system. Right before 100 degree plus days were arriving and the A/​C not working. Not good. A couple of shops were booked up, but the ted Wiens shop was able to get to it right away. They found a leak in the condensor, and replaced it, then found that the compressor was not doing it’s job. They did not have enough time to tackle the compressor, so I brought it in the next day, and they took care of it. The labor rates are pretty reasonable, but I think the prices they charge on the parts is a bit steep. The shop has a good manager (Harold Adams) that is very positive, and good at solving issues and problems.
One of the mechanics had improperly mounted the condenser, and we were able to make sure it got done right. Maybe the mechanic was under pressure to get the job done fast because Me the customer was in the waiting area. The compressor job was a tough job, and the mechanic got it done right. The mechanic seemed to be proud of his work, and showed me that it was all done right.
I realy appreciate the guys at this shop being able to take care of my problem in a couple of days. Some shops I have used, would have taken much more time. The overall price for repairs is a bit pricey but hey you get what you pay for.
I also appreciate The manager being a positive and proactive guy that helped ensure I got the job done right, and reasonably quick. I dont know how he stays so positive, with the contsant stream of customers, some of which are not so nice.
I would recommend this shop to others. They are very well equipped, plenty of mechanics and have a good management team. I am happy, my a/​c is working great now.

Tire pressure indicator came on while I was driving North on the I-​15 headed out of Las Vegas. I quickly made the first exit and decided to pull into this tire shop.
Chris was nice enough to bring out the tire pressure gauge to see which one had the problem. He checked the door to find out what the recommended tire pressure was supposed to be. I come to find out that all of the tires were over inflated from the rental car company.
We discovered the problem was a thin wire had punctured a tire. It was removed and a work order began to get everything fixed.
A repair was completed and the tire was reattached to the rental. The error message on the screen went away. Thankfully it was only a $ 20 repair.
Everything took about 30 minutes, which is much faster than big box car shops on the other side of town.

Ok for oil changes and tires, not much else. Took it in or oil change and mentioned that Honda said I needed a tension pulley for the timing belt. Wasn’t ready to fix it, but John says don’t bring it to Honda, we can fix it. Fast forward to the next oil change and I’m driving on the freeway and check engine comes on and engine is misfiring. Take it in and they run a $ 100 diagnostic to get the two codes that indicate #1 cylinder electrical issue — plug, coil, wire. He says they can’t fix it and I have to take it to another Firestone. WTF and I am going to trust them to replace a timing belt???

I would never use this company again. I had my tires rotated one day. I picked up my car and began to drive on the freeway. I had to step on the breaks hard (driving about 65) and I felt a jerk and loud noise. I drove to the nearest tire shop, they put my car on the lift to check it out. They said whoever put your back tire on didn’t tighten the lug nuts. They said I was very lucky my wheel didn’t come off. I called Ted Wiens and told them what happened… all the manager said was oh sorry, we have a new guy, someone should have checked his work. Nice company and customer service. Oh sorry for almost killing me?!?

Came here with a bum truck on the way home from family road trip… Scott and his crew hooked us up with a repair lickety split. Even gave us $ off and Pez dispensers for all 3 kids! It was such a relief in such a crappy situation. Thanks for helping us out and sending us on our way. Wish you’d warned us about the LV traffic :) JK
PS — They even called us the next day to make sure that we made it home to California safely. Doesn’t get much better! Thanks again!

I was glad there was a Ted Wiens Tire & Auto Center 2 miles from me when I discovered I had a flat on my car. I was 25 minutes from my house and didn’t really know North Vegas too well. I went to Firestones web page and used the store locator for a Firestone franchise and there it was!
I spoke with Scott upon arrival and he was very friendly as I explained my situation. He let me know that the tire might not be repairable but he would put it in as a tire repair and go from there.
Unfortunately, the tire was not repairable and I had to purchase a new tire. I let Scott know that I was thinking about trading my car in so I just wanted the one new tire if I was going to get rid of the car. No problem (or so I thought) and I was on my way.
I later decided that I was going to wait before trading the car in so I wanted to get the full set of tires put on the car. I obviously wanted them to match, so I figured I would go back to this location to get the other 3 tires put on.
I browsed Firestone’s website to look up the tire that Scott decided to go with. I noticed on the website the tire was listed at $ 92.99 and not $ 115.99 that I had been charged. I called Scott and let him know I wanted to come back to his shop and get the other 3 tires put on, but I noticed the pricing difference on the website. He told me I could print it off and bring it in and they would see what they could do. I let him know that I did not live in North Vegas and lived 25 minutes away and would just visit a Firestone by my house if they could not honor the website price. He then told me that it would not be a problem and to bring the print of the website in.
I arrived shortly after the phone call and to my dismay they would NOT honor the Firestone website price. I told Scott that the reason I called was to make sure that this would not be a problem BEFORE I drove to North Vegas. I was there to complete buying a full set of new Firestones and was TURNED AWAY! It was then suggested to me to go to another Firestone affiliated dealer down the street because they would probably honor the price. Wow!
What began as a great experience and my first time visiting a Ted Wiens Tire & Auto ended horribly. I will not be patronizing this chain of tire shops and will let my friends, colleagues, and family know of my disappointing experience!

to start off with this disaster, I AM 17 YEARS OLD. i was on that part of town and my alternator went out. Lucky i landed by a firestone when this happened. i had to leave my truck out there for a day, and get it towed across the street for 75 dollars. my worst mistake was taking it to firestone on craig. i just told them to do my ALTERNATER, and possibly my brakes. THE BILL CAME OUT TO 1600 DOLLARS. once they did my alternator, they did my brakes and then this then that then this than that. it doesn’t drive any better than it did. now 2 MONTHS LATER MY BRAKES ARE HORRIBLE. sqeaking and grabbing. IM A MECHANIC MYSELF AND I AM DISQUSTED AT WHAT WORK THEY DID, I SHOULD OF HAD IT TOWED TO MY HOUSE FOR ME TO DO IT. now ill be honest, customer service was great, but cheating a 17 year old hard working young man is the worst thing anyone can do. the bill he ran up almost made me want to give them my truck, that i worked so hard to pay for. OH BY THE WAY, they told me i had 4 DISKS AND ROTORS ON MY TRUCK. THEY LIED. i had 2 of them and the rear ARE DRUM. they added that to my bill and left me to pay them, which i am still owing for, IN CASH. we need something to happen, or else i have to keep telling people how much of a scam this place really is. HELP– matt — 99 f150 long bed.

Warranty means nothing to these people.
If you go here and they try to get you to buy a battery that has a 5 year warranty on it you might want to think twice. In March 2013 I took my car into the shop because there was a strange odor coming form the engine. The told me they found the issue and that the battery also needed to be replaced (Which I already knew). So i told them t go ahead and replace it. They gave me several options price-​wise and I asked what the warranty was. Living in Las Vegas I know Batteries tend to die easily so I opted for the 5 year warranty battery because I was told that if anything were to happen in the next 5 years it would be replaced for free. The thing they failed to tell me was that the battery was free but they would charge you an arm and a leg to change it.
It is now October 2014 and the battery has died. I have to have my car jumped off to get it anywhere. I call Ted Wiens and they pull the records and inform me that I do have the 5 year warranty and to bring the car in and they will take care of me. They open at 7 am so I figure if I am down there by 9 then that should be fine. I walk into the location at 9:05 am PST and there is a gentleman (Scott) that tells me he will be with me shortly. 9:20 am PST rolls around and he finally asks what he can do for me. I tell him I called yesterday and he remembers talking to me. Says that he will test it and if it is bad then they will replace it. I said, «Ok perfect, I will just be here waiting.» Meanwhile there is only 1 other person ahead of me in the bays and about 4 – 5 people standing around. Finally 11:50 rolls around (2.5 Hours Later) and I am informed it is bad and they replaced the battery for free but that I have to pay $ 20 for the test and $ 50 for Labor even though it is under warranty I have to pay for them to replace it. The battery was only $ 114 but you charged me $ 70 to replace it so the extra $ 90 I spent on the battery for 5 years didn’t do anything. I still had to pay $ 70 for them to replace it. They actually put me in the hole for the warranty because it doesn’t cover jack. Don’t waste your time or money. Go to AutoZone and have them do it. Far better service and it’s not out the butt to have it corrected.

Awesome Customer service Steve Vallejo certainly knows how to take care of his customers, honest, friendly, and did I mention honest? I have been bringing my cars here for the past year, would not take my cars no where else! Steve hooked me up from tire deals to ensuring I am comfortable while I wait! My car is always running smooth thanks to Ted Wiens! Love this place!

I have been taking my truck here because my father loved this place, 2 weeks ago my husband took my truck for a oil change, tire rotation a belt change and some other stuff kinda when we humans go for a wellness check up. Oh no my husband left and when he gets home one of the rim caps come off to our surprise it came off because it was broken! Some special key the rims come with wasn’t place back in my truck, next day he goes in and they give him the key back and the «tech» tells him oh yeah the top kind of crack but well put a wash on it and that should hold it. Now im driving around with a ugly eye soring wash on my rim. I understand accident happen but why not tell us look it crack or something a call hey we forgot to give you the key to the rims back. Honesty!
Trust has been lost

First couple of times I let it slide that we has to return our vehicle for «other «repairs. But then it kept happening. In one year we’ve had to return our car here 7 times! No exaggeration. Idk I felt they were honest at first but then a pattern occurred. I will no longer bring my vehicle here.

Ted Wiens my mannn!
Super efficient when it comes to auto repairs. My damn Impala wouldn’t pass a smog to save my life.
I brought it to Ted Wiens and they had my car fixed up perfectly. The supervisor was super nice. He was very understanding about my problems. Even gave me small discount.
Now every time I here someone talk about their car problemos I can recommend Ted Wiens yo!
Say what. I had no idea that they were open Saturdays.
Anyhow I will be back on Sat the 23^rd.
Ted Wiens so far is very trustworthy with my auto repairs and needs.
I did come back and found out that they provide wifi while waiting. There is courtesy coffee and they carry chargers for most Android and iPhones, even my black berry.
I am truly fascinated at how courteous they are. Even offered a ride home while repairs were to be done.
Way to go Ted!

I have used their oil change services more than once and found it to be fine… until I brought my car back after one of the changes because of a leakage. I was at the shop for hours for a simple thing and even was the first car there in the morning. I am a patient person so it wasn’t an issue. They checked it out and said it was nothing. Until today, I had no idea that they stripped my oil plug. I assume those hours I spent waiting for my car they were thinking of how to fix it, which they didn’t. Final thought: DISHONEST WORKERS. Go anywhere else but here. Glad I put my money elsewhere for a tune up, can’t imagine what they would have done!

I have to say this is a decent auto place in the north end. There are a few things that I may not like, but when it comes to fixing cars, I believe this has the experience to do that.
Located off East Craig and N. Production Ct. right next to the Burger King is an auto shop. You’ll probably see the Firestone sign first before you see the small lettering of Ted Wiens right under it. But that’s where the shop is. I find the place clean looking as well as the inside.
Customer service was very friendly. I was greeted by Steve, and he was really helpful to get things situated. I had them check on the AC, since it was making noise, but the main problem was the check engine light. Which was making my car stall and shake. They said they will take a look at it. Taking a look at the shop as is, it seem like they were really busy, so it may take a while. But, I was really impress with the fact that they drove it in the shop within 5 – 10 minutes. Of course I went across the street to get a whopper, since burger king was right there. But after an hour, they did call me up and tell me I had a fuel injector go out in one of the cylinders. Wasn’t to happy to hear that and was a bit concern on cost. But 230 bucks, sounds reasonable for what they had to do. So I told them to go ahead and fix it.
The only thing I didn’t really like, is that, they kept it over night and didn’t really inform me with the fact that it might be an overnight ordeal. It wasn’t much of a big deal since I had other ways to get to work that night, but it would of been nice to know.
They did get it fix right a way, early morning and called me around 8am. Of course I was still at work, but we did pick it up after wards. I was really impress with the fact that it runs smoothly and no more noise with the AC.
Overall, great customer service, decent communication, pricing seems reasonable and service to the car is outstanding. I like the location as well, since burger king is just right next door. Well Recommended