Ted Wiens Tire & Auto

I moved to Las Vegas 7 ½ years ago. After looking for a shop I wanted to use I found Ted Wiens on Fremont. I have been going there since, and after at least 20 visits for all kinds of different reasons. I am so satisfied with their work. Ricky has been my main contact the whole time, and I have to say… Ted Wiens is so lucky to have him. He takes so much pride in the way he provides the customer service he does. I wish I had 5 just like him in my crew.
Robert

Took them almost an hour to patch my tire. After they finished they took forever to process my payment. Afterwards, one of their shop employees tried to stall and tell me there was something wrong with my car (which I know it wasn’t). Most of the time I kept my eye on them so that they wouldn’t sabotage my car or make up something just to get more money from me. Although the employees there were friendly, I took precautions because I know my car is in tip top condition. Sorry fellas, find another sucker to fool.

Ricky is the man! My AC stopped blowing cold air. I brought it to my friend who works as a mechanic at one of the car dealerships to have my freon recharged. So he did but still wasnt working. He also vacuumed the tubes or hoses he said (idk what tubes since idk much about cars). So he suggested that it might be the compressor itself. So i have my protection plan and ted wiens is in network.
Brought my car early morning. Ricky is so friendly, accomodating, and honest! He had my car checked, waited for about 2 hours, and found out that compressor is noisy and weak and suggested I have to get the AC package. He called up my protection plan, and they would only approve «some» of what he suggested. He told me i have to leave the car overnight so he had one of his boys took me home. The next day, he called me up and said he eneded up calling the protection plan again and explained further what the damage was which they found when they took apart the compressor or something. So then my protection plan ended up covering everything.
Since then, my AC is working perfectly fine! Kudos to the mechanics! And ofcourse to Ricky who made it happen and went above and beyond to have the procedures approved and covered by my plan! Thank you! Definitely this will be my Ted Wiens location to go to when i get car problems again in the future!

This location is AWSOME! I am visiting Las Vegas for EDC and my car broke down. Auto zone recommended this place and I am so lucky I went. From the moment I walked in, Steve Duerler took care of me, EVERY step of the way. My alternator was bad and he took time to explain everything to me and was just such a great guy! The entire staff was friendly, energetic and just darn nice. Coming from a woman who has no idea about cars, this was such a pleasant surprise. I was scared and Steve just took every care he could offer. Thank you Steve for making me feel confident in you and the staff. I am forever grateful. Go Ohians!!!

Awesome service! at Ted Wiens at 3352 E. Fremont St. (Sahara & Boulder Hwy).
When you go in, expect excellence and receive excellence. Ricky Barraza is the manager and efficiency is his game. Ricky Barraza and Steve Duerler provided outstanding customer care; no excuses, no run-​around, and no double talk — just honest and to-​the-​point auto expertise.
Recently, I bought a used car at Hertz Car Sales (E. Sahara Ave.) and I needed to have a battery replaced which was provided with my 12,000 Mile/​12 Month Warranty from Hertz. I was in and out of this location with a new battery installed within 25 minutes.

the customer service and mechanical ability at this shop is second to none, service advisor Steve Duerler is a class act and the techs are actual mechanics not just tire and oil change guys, being an autobody tech most of the time i do my own repairs and im always skeptical letting anyone else work on my car but here you feel at home and confident right away, The repairs to my Buick were done fast and professionally even while sitting there waiting for them to complete the repairs you hear how they deal with every customer that comes in like we are their family its nice to know theres still buisnesses out there who just get it and know how to treat people ill never go anywhere else with my cars…5++stars…great job Ted Wiens

I am happy to report that I have gone back to the Ted Wiens store that did the repair work on my van for 10 years. If you have read about the fiasco I experienced at Royalty Tire and Brake with my Buick, you know that I had to change auto mechanics. Now, I am back where I belong. The mechanics are true to their advertising campaign …“slightly obsessive” in doing it right and they are very competent. Why I ever strayed, I must tell you. (The owner of RT&B, Rudy, was a customer where I work and he promised me that he would take care of me.) So very happy to be back at Ted Wiens. I’ve learned my lesson. Loyal again. Ted Wiens — You’re the BEST!!!

Good selection, reasonable prices and fast service. I can usually get in and out of here in about 20 minutes. The staff is always courteous and they treat my ride as if it was their own. Service is Top Shelf!

I really loved the customer service I got from them. They try to put themselves in the customers shoes. They make sure that the repair is really worth it and they provide free inspections. They are also one of thee only places I found that provides lifetime warranty on alignments.