Excellent service, very timely and professional staff that helped us find an excellent fridge for our budget and had it installed and running ASAP. Thank you for all your help. Love it! I will be recommending this company to anyone that needs appliances!
Lore A.
Classificação do local: 5 Henderson, NV
I should begin by saying that I am an expert shopper and very shrewd when it comes to choices for services. I had made several calls looking for a used/reconditioned washer. First, Jeff, the owner, actually answered the phone vs. me having to leave a voicemail or waiting for someone to get around to calling back. He listened carefully to what my needs were and then took the time to see if it might behoove me to have our current machine repaired vs. replaced, hence potentially saving us money/trouble finding a replacement. Once we realized a replacement was more realistic, Jeff gave me some valuable recommendations on products/brands for our needs and budget. Since he is experienced in repairing the major brands, he was able to guide me towards the most reliable products for our needs. He then immediately messaged a business associate to contact me to find exactly what I needed. I have found Las Vegas to be very subpar when it comes to honest, quality customer service. Jeff with Priority Appliance is a rare exception! He has a genuine friendliness with exceptional knowledge and professionalism. I have no doubt in his integrety and will definitely call on him for any appliance repair or GE products in the future. Thank you Jeff!
J P.
Classificação do local: 5 Las Vegas, NV
I can not say enough about Jeff and Maggie. I have purchased all of my appliances through Priority Appliances and am very happy. We had a very minor problem with one of the appliances, but contacted GE’s warranty department and they had a tech out within a few days. They even sent him out with the parts they assumed he would need based on my description of the problem, so it was fixed same day. No other problems since– and all other appliances are working great. Jeff is beyond helpful when selecting the best fit appliance and Maggie is great at working with you to ensure the purchase goes smoothly. Very satisfied!!!
Debra R.
Classificação do local: 5 Las Vegas, NV
I have nothing but good things to say about Priority Appliances. When we visited the showroom, Jeff and Maggie spent a lot of time with us going over all the products we were interested in. The prices were extremely good and much better than the big box stores could offer. Delivery was the next day. The delivery team was thorough and quick but took enough time to make sure the refrigerator was together, connected, clean and that we understood how to use its features. We had a small problem but when I contacted Jeff the next day it was taken care of right away with respect for me as a customer. If you are looking for an appliance, and are considering GE brand, then I would highly recommend that you check these guys out!
Andrea P.
Classificação do local: 5 Las Vegas, NV
I use Priority Appliances for both personal and professional repairs. Quick and polite customer service, knowledgeable with a smile. They also have new and used appliances at huge savings! With free delivery and a warranty … what more could you ask for? It’s refreshing to feel good after spending a chunk of money on a new appliance!
Michelle S.
Classificação do local: 5 Las Vegas, NV
I use Priority Appliances both personally and professionally! Their technicians are knowledgeable and always helpful. They set realistic expectations and always follow through. We have purchased new appliances from this company as well as used them to service ones in need of repair. This company is above all others!
Edward V.
Classificação do local: 5 Chicago, IL
I had spent weeks looking for new appliances for my new apartment and was referred to this business by a friend. Great deals on a fridge and I’m probably going to get more from them too!
Jill R.
Classificação do local: 5 Las Vegas, NV
I used Priority Appliances to fix an issue with my freezer. It had stopped working all of a sudden and was not freezing my food at all. I was freaking out because I thought I had to buy a brand new fridge and totally don’t have the funds for that right now. Luckily, a property manager friend referred me to this company and said they might be able to fix the problem. Called them up, they sent someone over to diagnose the freezer. Turns out it was a control board issue. My freezer was fixed and I am a happy girl. Cost away less than having to buy a new one! :)
Suzie I.
Classificação do local: 1 Las Vegas, NV
Well Priority Appliance had to come back because the ice maker isn’t working again! I believe the problem was in the dispenser, but they have never checked it. This time he shows up and pretends to look, takes the rubber off the door hinge,(like the ice maker is in the hinge), then precedes to take the front grill off the bottom of the fridge, with no success he snaps it back in place and says he will have to order a new dispenser!!! WTF… Don’t waste your time with these morons!!! They really aren’t qualified to work on appliances!!! My advise, cancel home warranty and just buy new appliances as needed! With all the monthly you spend it’s less hassle to just replace and move on! Wish I could give them 0 stars!!!
Christy M.
Classificação do local: 1 Henderson, NV
I am going to chime in ans agree with everything the previous reviewers said. If your warranty company assigns these clowns to you call them immediately and request a different company! I have had 3 technicians out to our home to repair our dishwasher over 2 ½ weeks. The first guy said it was the motherboard. We waited over a week to get the part and then a second guy came to installl but he said«oh its just this wire it wasn’t the motherboard at all. It’s fixed!» 15 minutes after he leaves and we tip him we try it and it doesnt work. I call the tech immediately to get him back and of course he doesn’t answer. Then he answers and hangs up on me and shuts off his phone. I finally get a hold of the office and they schedule another guy to come install the motherboard. I wait 2 days and he comes, installs it and says welp that didn’t fix it and I don’t know whats wrong. Another 2 days go by and now I have to wait for yet another tech to come out. I would have rather saved myself the hassle and just bought a new one… Moral of the story DONOTUSETHISCOMPANY!
Gary A.
Classificação do local: 1 Las Vegas, NV
I hate to be redundant but Suzie’s review from 6÷16÷2014 is spot on. Priority appliance was assigned to fix our dishwasher by our home warranty company. No one ever answers the phones. You are given a few options/departments to choose from when you call and then you can leave a message but good luck getting anyone to call you back uncles you leave a barrage of messages. And then when they«schedule» an appointment they call you the day before between 4 and 4:45p and whether you answer or not they tell you they will be there the next day within a 4 hour window and That they will call again when the Tech is on the way and if YOUDONTANSWER then they wont show up. So you have to literally sit there staring at your phone waiting for their call otherwise if you miss the call it’s not like you can call them right back and say you’re home. You call them and they never answer and that’s ok. They call you and if you miss that call… Well then, too bad for you. What is wrong with this company??? The most frustrating thing is that we are at their mercy since we are going through our warranty company to get the dishwasher repaired. Otherwise I would have changed to a different company already.