Carl’s Jr Restaurants

Great customer service and very clean had an excellent experience with Dane and Brendon

Love this Carl’s Jr. I’ve been going to this one for 4 years now and have never had an issue with the staff. There was one time my order got a little messed up. 1 time in 4 years. That’s pretty good. The staff is always professional and very nice. The food is always fresh and quick and of course very good.

«Fast food» I say NOT. Slowest service I have ever seen. And no coffee at 10am. Had to wait so they could make it.

WOW, I’m impressed! I may just choose to come here instead of In and Out because it was just as good as their protein style with the added benefit of NO antibiotics, steroids and hormones! The only thing stopping me from giving fifth star is that the burger could have been hotter in temperature. The cashier happily brought the tray to my table because the place was empty. It is very clean, even the restroom! I’ll be back!

I stopped here for lunch the other day and ordered a western bacon cheeseburger, jalapeño thick burger and some crisscut fries. It took almost 20 minutes to get my food and then when I got it home there was only 1 jalapeño on my burger! WTF? It was like a dry basic burger. I had to add my own condiments at home just to eat it. Then I get to the western bacon cheeseburger and it has a pile of minced, fatty bacon in it. It seriously looked like someone already chewed it up and spi tit back out on the burger and I could’t even eat it or feel comfortable feeding it to my dog. You know it’s bad when it’s not good enough for your dog. The crisscut fries I mean what happened to them? They had a wannabe curly fry taste and a majority of the fries were not even crisscut shaped. Not worth the money and not like the Carl’s I ate growing up in Cali.

I don’t review every fast food restaurant I visit, I swear. But this particular Carl’s Junior is just *sigh* worth writing about. I’ve been here probably 10 times over the past year and if they were to ever mess up my order in the future, I wouldn’t even be mad at them because they’ve been so awesome thus far.
First of all, the older gentleman who works (or used to work) the drive thru window late at night– I love him. He’s not super friendly or talkative or anything, but he can make a damn good sandwich/​burger. I have a bit of OCD when it comes to things like tomato slices and cheese and lettuce on burgers (don’t judge me); I insist on having them perfectly centered (is this something I should discuss with a therapist?) and this man always pulls through. He must be the best burger-​builder in Las Vegas. Plus he’s fast and never creepy. You order your food, you pay him, he hands you your food and your business is done. No weird small-​talk at 11 o’clock on a Tuesday night. YES! And the food always looks like he took his time, but he’s so fast. HOW DOES HE DO IT?! I don’t know but I love him!
Secondly, I had my first ever Carl’s Junior breakfast sandwich from this location and it was amazing. I even tweeted that morning that Carl’s Junior makes a damn good breakfast sandwich, if that proves how much I loved that sandwich. Then like a week later, I was out and about at like 8 in the morning and I was passing a DIFFERENT Carl’s Junior location and I was like, «They make a good breakfast sandwich. I have to get one.» And was it the same as that sandwich I got at 3185 W. Ann Road? Hell no. It was awful. I didn’t even finish the damn thing. Turns out Carl’s Junior does NOT make a good breakfast sandwich. Apparently quality is location-​specific.
And finally, the food at this particular Carl’s Junior is always piping hot. That’s another one of those fast-​food things that catches my attention. I don’t like my food room temperature (unless it’s like, potato chips or something). I like my hot food to be hot, and my cold food to be cold. I don’t order anything from here that should come cold so I can say that 100% of the time, the food I’ve gotten from this place has been piping hot. *sigh*
So anyway, that’s really all I have to say about this Carl’s Junior. This location serves food the way Carl probably intended when he sold this franchise.

Everytime I go here the food is always on point. Their customer service is always great! Best one in town.

Never again

For a fast food joint the customer service here rocks. Got a to-​go order and Maria was nice enough to give me a plastic bag so it was easier to carry. Did she have to? No. Could she have looked the other way when I had my hands full? Probably. Maria, and other Carl’s Jr. workers here are making this my to go place for burgers for the service alone.