Porcelain & Fiberglass Maintenance, Inc

Porcelain & Fiberglass Maintenance saved me $
Renovating apartment buildings isn’t cheap, but I can’t make $ renting dumps. Finding good vendors to rely on is essential. Porcelain & Fiberglass Maintenance in North Hollywood helped me save $ by refinishing my bathtubs. With 2 bathrooms in 10 apartments I needed pros to handle 20 tubs.
I spoke Jason Fernandez at Porcelain & Fiberglass Maintenance several times & checked all his references before deciding. Jason knew more about porcelain than anyone else I found. He studied my photos & educated me on every step of the process. After sending workers to look at my situation he gave me a fair quote. His team was patient & professional, answering all my questions. They even followed up after the work was done to ensure I was happy.
I’ll use Porcelain & Fiberglass Maintenance to save $ on all my future real estate investments. They do good work. They clean up after themselves. They’re on time & on budget.

The enclosed tub & tiled shower are smooth and white, it’s like walking into a cloud. The owner and the technician were both polite and the clean-​up was complete. I very much recommend this company.

Have been in my apartment for 6 years… my tub started peeling and was looking so bad. My apartment complex sent out a representative from Porcelain and Fiberglass and within a couple of hours my tub looked brand new! Great job guys… very friendly and accommodating!

Very nice and very helpful… my friend and I, Linda Lamb, first used them in 1997, she has used for different properties since. They are professional and really care about good service. Highly recommend …

These guys are amazing! From the start, Serge was great to set up appt on a Saturday without extra fee. Sent Carlos who did an amazing job! I can’t believe how gorgeous my countertops, sinks, and shower/​bath look! I feel like I am in a new home and this project alone has inspired me to do more! And the pricing is MORE THAN FAIR and better than any of their competitors. They are great to work with and I highly recommend them! It’s really amazing what a difference it has made! THANK YOU SO MUCH!

I was very pleased with the work done by Porcelain and Fiberglass Maintenance. It is hard to find a company that takes such pride in their workmanship but they exceeded my expectations. The work is perfect; it looks like new again; they were on time and in and out in 3 hours. A new bathtub would have cost so much more and I honestly can’t tell the difference. I have recommended them to my friends and I highly recommend talking to them before you decide to replace your bathtub. Refinishing is definitely the way to go!

This company is listed here twice, with a slight difference in the address, but it is the same company. Since the other listing already has a negative review, I chose to add my review to this one.
The staff is not very friendly over the phone. My handyman had been in touch with them to explain what needed to be done. When I called to follow up, they had no idea who I was or what I was talking about. They began giving me a sales pitch as if I were a cold call.
Once it was clear that a quote had already been given, and payment arrangements had been made, we set a date and time for the work. The guy who came was nice enough, and the glazing on the tub looked fantastic. The odor was strong, but we were prepared for that.
The tub had sliding glass doors, which had to be removed. No problem. In fact, I was thinking of taking them off anyway. The problem was that the guy who did the job only removed the bottom track. He left the side tracks up when doing the glazing. So now if we took off those tracks, there would be the old surface showing underneath.
I called the next day to ask (I believe his name was Jason) if we could have the guy come back and glaze over the space from the side tracks. I understood that I would have to pay something for that. I was not asking for this to be done free of charge.
Jason quoted me the full price. Which he had already been paid. To come back and complete the job which had been left undone, he wanted to charge me as if it were a new job. In the most oily and smarmy manner, he tried to convince me that if there were a peanut sized hole, it would still cost the full price. (Those were his words.)
He claimed that if his man returned to my house, then he could not be assigned to a new customer during that time. I asked if he could come when nothing else had been scheduled, but to no avail.
So, rather than finish off with a satisfied customer, this Jason decided to be greedy. If he had said he could offer me a deal, since I had already paid $ 275, I would have been happy to negotiate a price. Then this would have been a positive review.
They need to learn some customer service skills.

I can’t say that the entire experience was flawless, but in the end I am happy with the service provided. Without getting into it, there were some minor hiccups, but Jason and his team stepped up and made things right and even took care of some touch ups on some slight blemishes to my shower that were caused by another contractor in their attempt to make things right.
I had a 3ftx3ft tile corner shower resurfaced and it simply looks like a brand new white tile shower. The scent is still slightly there even after a few weeks, but it is nothing that would bother you.

We moved into our apartment a few years ago and the tub had a horrible blue stain all along the bottom of it. The landlord said they had tried to get rid of it but it would not come out. We started researching options and found that refinishing would bring the shine and luster back to any tub. I called around to a few companies, and to be honest, Porcelain and Fiberglass was the only one who answered immediately and were able to get me an accurate quote right over the phone. The price was very competitive and they assured me that I would be happy with the quality or their work. I also like that they have been in business for so long, 57 years to be exact, which means they must be doing something right!
When the technician came to the house he was wearing a company shirt, introduced himself and he was very nice and clean. He was patient and walked me through the process and answered all my questions. The whole job took about a couple of hours and then he showed me the finish product… WOW!!! What a difference!!! The tub looked like new. We were left with cleaning and care instructions explaining exactly what to use and what not to use when cleaning the tub, and that was it!
After the 24 hour cure period, I went in and inspected the tub. It looked AMAZING!!! I love that it was so quick. The smell was a little annoying, but it wasn’t that bad… and can you imagine what it would be to replace the tub… I would rather have one day of smell than 2 weeks of construction any day!!! All in all, I would highly recommend them to anyone, and I will keep them handy for any other refinishing… I hear they can do tile surrounds too… might be the next project!

We discussed our tub’s size and repair issues with Jason, the manager, and got a quote over the phone. We were concerned with ventilation because the bathroom does not have a window and, at the time we made the appointment, it didn’t have a working light fixture either, but Jason assured us the technician would be prepared to set up a venting system to the nearest window and have lights and extension cords.
On repair day, Mario was our technician and he was prepared as Jason promised, but by then we had had a new light fixture installed. Mario offered to vent the bathroom, but pointed out that we also had a working ceiling fan in the bathroom. He explained that he could seal the door and that fan could take care of the fumes. He was right, the fan worked fine, and even after he left, we kept the door closed and ran it for a few hours until the smell was gone.
I have to say Mario was very patient and professional, answering all my questions and concerns about the process. He did an excellent job of making the repairs and doing the refinishing.
The tub looks better that it did when we bought our place 23 years ago. Now I wish we would have done this sooner!