Feder’s Air Conditioning and Heating Services

I had used Feder’s exclusively for all of my rental properties, townhouse and business office for nearly 10 years — and as of today, they just informed me that they no longer service «Gravity Furnaces», despite recently billing me a couple thousand in «repairs» to Gravity Heaters that my tenants keep complaining about. They show up, «re-​build» parts, re-​install new thermostats, re-​wire and bill me — and within days, my tenants phone me up complaining that their furnaces are out again. When I called up to complain, I was told that not only was Andre — the original technician who serviced all four heaters — no longer working there, but that their receptionist Julie was also no longer working there, and I could not even get the owner — Alex — on the phone. Seems no one works there anymore, and I am out $ 2 Grand as a landlord, and my tenants still don’t have heat as of today — do NOT use Feder’s for your Heating Needs — save yourself the heartache (and the wasted money) as they over-​charge and are unable to fix Gravity Furnaces now… if anyone can recommend an honest and capable heating company that knows how to repair Gravity Furnaces, please get in touch!

Called on Friday morning to schedule an appointment as they say «same day service» but they said they’re not available until Tuesday

The outside of the business is covered with graffiti. Was going to use them, but this made me think: if the owner of this business doesn’t give a crap about how his business looks, can I really trust them to do a good job and have pride in their work?

Worst service ever. Rude and unprofessional these people messed us around. After the work was done and paid they then informed us «we don’t warranty our work.»
Stay away.

If i could give 0 stars, i would. My first Unilocal review ever because this place has angered me enough to actually create a Unilocal account just to review this place. I had a warranty through best buy for my washing machine and when my machine broke i called best buy asking if they could send someone to take a look. they scheduled an appointment with feders last week giving me the time frame of 8−12pm on a wednesday. not too bad, so i told my work that i would be late that day until someone was able to take a look at my washer. come wednesday i am up and waiting for someone to call me and come 11:30 i have not heard back. so i call just asking for an update and am told that my new slot time is 10 – 2. ok thats fine. i tell work that i am going to be later than expected and wait until 1:30…still no call. i call again and am told that he should be there soon. the technician finally calls me and tells me he had no idea i was on his schedule. tells me that he still wants me to come so i say ok since its not worth it for me to miss another day of work. he calls me at 3 saying he still isn’t sure how far he is… uh ok… so i continue to wait and wait until he calls me at 4 saying he is finally on his way and needs another 30 – 40 mins, he finally shows up at 430 apologizing for everything and then concludes that my drain pipe needs to be replaced. he assures me that when he comes to fix my drain pipe i would be the FIRST appointment because he is sorry for everything. FINE. he said someone would call me to reschedule once the part came in.
I hear back from no one so i wait a whole week before calling someone asking for an update. they said they will call me back and let me know. i get a call back the next day saying that they are ready to schedule an appointment. GREAT. schedule for sat from 9−1pm. come sat i am waiting and waiting and waiting. nothing. 12:30 hits and i decide to call just to get a status update on where the technician is. i am told that they will send a message and have someone cal me. no call back. i call again, same thing. i call for the third time and am very frustrated at this point because no one has been giving me any answers or will not give me any phone number to call. so i take it upon myself to call all the numbers related to feders i can find on the internet and all lead to the messaging system. i call and speak to various «messengers» letting them know that i just REALLY NEED AN ETA. but no one can provide me answers and swear they are marking my message as urgent. when i ask for a supervisor or SOMEONE ELSE TO CALL they claim they have no number to give me.
THIS IS SO FRUSTRATING. WTF. if you are going to be late, that is understandable but YOU NEED TO COMMUNICATE THIS WITH YOUR CUSTOMER. WHAT THE HELL. it is 3:30pm and NOT ONE OF THE 7 people i have left messages with have called me back AS THEY CLAIMED THEY WOULD.
WORST CUSTOMER SERVICE EVER. I WILL NEVER WORK WITH THEM AGAIN.

Two ac repair companies examined my Soleus mini split dual system and said they could not fix the unit because they could not get the required parts nor were they familiar with the brand. I called Feder’s because they advertised Soleus on their website and sounded like they could fix it based on what the other technicians had discovered (burnt PC board). Oleg came out and said he had installed many Soleus units and was sure he could get the part. After giving him $ 55 I never heard back. I called and spoke to Oleg who told me Julie was trying to find the part and then she told me Alex was looking for the part. Bottom line is that I was screwed out of my $ 55 because they didn’t find the part and told me nothing I didn’t know already. DO NOT USE FEDER’s.

Insurance folks’ve been screwing around for months so we’re thrilled that we finally have heat (& soon air conditioning)! These folks were responsive, explained what they were doing clearly & accurately, and did a great professional job replacing our heater! We’ll be having them back to do the air conditioning before the summer! Great job, Alex! You answered everyone of our questions — thanks for your competent professionalism! I’d recommend these folks any day!

I like these guys! Bob and Chris are great! They are both very sharp and on top of it. My client has used them at least 10 years and if I have any issue with any product or billing they are on top of it. I would buy all appliances from Fedder. Chris looks better than Bob, but you did hear that from me!

Horrible.
My landlord bought and had a new wall AC installed. Shotty horrible install.
They not only installed it crooked, but put it in a box so that it could only cycle hot air. The unit worked horribly feeding hot air only.
They wouldn’t come out to take a look at their horrible work and had to have the AC manufacturer bring out another company, who instantly saw what these jokers had done wrong. My landlord paid $ 175 for a really lousy install and is now out that money.
Bob, the guy that runs he place is completely unhelpful and unapologetic. Avoid!

Zero stars. Never showed up. I agreed to a window of 1−6pm to repair my central air which had stopped working. They never arrived and didn’t call even though I gave them my cell AND home numbers l. I should have checked the Unilocal reviews before calling them. I only called because my usual service company, Carreon A/​C, was booked. Thanks for the completely unprofessional service and wasting five hours of my time, Feder! My sweating wife and kids appreciate it.

Their delivery guys are complete animals.
They pounded on our apartment door one morning and insisted they were delivering a stove to our unit. When I told them there must be a mistake, since nothing was wrong with our stove, they didn’t apologize but instead just got belligerent and confrontational. So, I am lying about not needing a new stove? They sarcastically snapped «Thanks for the hospitality»! Was I supposed to invite them in for coffee? These were ROUGH guys. I have never witnessed such nastiness from employees representing a company!
I have had 2 calls now with their supervisor, Bob Moryuseph, about what happened. He is shrugging off the incident because his guys told him a different version of what happened. What a surprise! So his answer is basically, «My guys called you a „b#tch“ because they say you were acting like one». Wow.
This company does not deserve your business.

My refrigerator broke a few months ago so I called this company to see if they could service it quickly. There aren’t that many authorized service companies in the area for Frigidaire Pro series appliances. To my surprise, they send their tech the next day and fixed it by replacing some relay on a compressor. The charge was reasonable and the service exceeded expectations. Thanks Feders!

Upon applying to refinance my Calabasas rental home on 10÷18÷12, I discovered w/​absolute dismay, for the very first time, that a Small Claims judgement of $ 205 was entered by Almansky Corp. against me at the Van Nuys Municipal Court on 3÷9÷12, the day after my Dad died. A real estate broker w/​over 23 yrs of local experience, I had NEVER EVEN heard of NOR contracted w/​Almansky & Feder’s. I googled Almansky Corp. & found out that it was dba Feder’s Co., HVAC contractor. AS A RESULT OF THAT WRONGFUL JUDGEMENT, my credit score dropped 135 points from 807 to 662.
I spoke w/​the extremely rude Daniel Almansky on 10÷19÷12 & was told that the $ 205 judgement was initiated from an unauthorized service call made by the girlfriend of a derelict tenant who left my premises in January 2011. I, myself, have a judgement of $ 3,070.66 against that tenant. I NEVER authorized nor knew about that $ 205 service call before 10÷19÷12. I have a home protection plan for that rental and the occupant was supposed to go through the Home Protection Insurance Company’s network of contractors, of which Feder is not a part of. My tenant, per signed written agreement, was supposed to pay for any repairs under $ 250 and to promptly notify me of any malfunctions at the Calabasas rental.
Evidencing bad faith in addition to procedural incompetence, Mr. Almansky claimed that Almansky Corp. sent 3 certified letters to me before having the default judgement entered. OBVIOUSLY ALMANSKY/FEDER’s committed perjury in declaring to the Small Claims Court that I was PROPERLY SERVED with its claims for $ 205.
I have not lived at that rental home for several years and title and property tax records CLEARLY indicate my CORRECT mailing address, 1.5 miles away. Daniel Almansky very rudely told me that since I was the property-​owner, Almansky/Feder’s deemed it fit to name me in the complaint as a co-​defendant.

To add insults to injury, had Almansky googled my name, approximately 20 pages of info would have appeared w/​my phone number and CORRECT mailing address. As the direct result of Almansky’s negligence and criminal actions in making false statements and PERJURY to the Small Claims Court (I WAS NEVER EVEN NOTIFIED BY FEDER’S ALMANSKY LET ALONE SERVED this $ 205 small claims) Almansky Corp/Feder’s has disparaged my credit and I may be denied credit.
Almansky Corp/Feder’s obviously has a trigger-​happy, «shoot first and face the consequences later» attitude. I am extremely surprised that it has been in business for so long without being sanctioned by the appropriate authorities. Today, I have added another complaint to the 33 complaints that Almansky has received in the last three years with the Los Angeles Better Business Bureau.
This incident proves that one can be collateral damage to a bad business EVEN IF I HAVE NEVER ASKED FOR NOT MET ANY OF FEDER’S ALMANSKY criminal «professionals». I was not able to sleep for two nights and am physically ill as a direct result of Feder’s/Almansky obvious contempt for the facts.
I will be asserting all available legal remedies and will have to spend a substantial amount of my valuable Time to get this $ 205 judgement vacated and to bring ALMANSKY/FEDER’s to justice. Daniel Almansky told me that Feder’s/Almansky Corp. does not care that I would sue it for credit disparagement. Please learn from my misfortune! None of us should have to spend our valuable time correcting the reckless actions of an unscrupulous business!

Absolutely THE W.O.R.S.T.
I called them because they’re listed as a KItchenAid authorized repair service.
They sent a technician who diagnosed the problem and then said he had to order a part. I waited THREE weeks for the part. I made numerous calls during that time and repeatedly heard «it’s coming this week», «we’re picking it up tomorrow», «there’s a problem with supply», «no, it’s REALLY coming this time», etc. I swear that EVERY SINGLE call involved being on hold for at least 15 minutes and sometimes there were multiple extended holds.
When the part finally came the technician spent about 2 hours in my kitchen before declaring that the part was broken/wouldn’t fit/​who knows. He was going to reorder it.
I never heard from them again and never want to again!

I almost hate to spend the time writing this review, because it seems like I am beating a dead horse. This company is terrible! Do not use.
They charged $ 45 to come out and tell us the unit can not be fixed and that we would have to buy a new unit 5K. We decided to get a second opinion, and low and behold… it ended up costing $ 200 and 2 hours of work. Now we are cool and happy.
I went against my gut and had them come out even though they charged a BS $ 45 estimate fee. No company should charge this fee EVER… if you are giving a fair price, providing honest service and doing good quality work there would be no need.
These people are CROOKS and should be out of business.

WARNING WARNING … CUIDADO CUIDADO !!! EPIC FAIL !!!
Mind you — I’m not asking ridiculous questions, looking for answers to quantum physics or rocket science here. I’m just trying to buy some wall unit A/C’s! After holding forever, and briefly speaking with a few of the sub-​humans working at this company … I felt like stabbing myself with a dull butter knife multiple times and biting a chicken’s head off. HORRIBLE.
Do you like calling a place to do business with them and you are made to feel like an asshole, a bother, and a nuisance to them? Do you like rude, impatient sales people who can’t nicely give you quotes for what you are looking for? Do you like to have a «bookkeeper» girl (with the disposition of a bloated troll) to angrily tell you that the sales staff is unavailable (and not even offer to have someone call you back?) Do you like to hold for 40 minutes and get disconnected? Do you like to have someone refuse to put the owner or supervisor on the phone with you?
If you LIKE dealing with these types of things and people, then by ALL MEANS … THIS is the company for you !!!
WOW. What a MISERABLE and unprofessional bunch of people! Tip: If you are THAT miserable at your job — find another one! I HONESTLY do not know how this place stays in business. EPIC FAIL on ALL fronts.
Just trying to buy an A/​C. but after this I am buying from somewhere else. I would urge you to do the same. I can’t IMAGINE what they would be like if you had to get them to service a product.

Criminals! Tried to completely rip us off. Do Not Use these People!!!
Told us our AC was needed a new motor for $ 500, we were leary, called another company and they inspected it, re set the switch on the circuit breaker and it was good as new. And they wouldnt even charge us. DO NOT USE FEDER’S UNDER ANY CIRCUMSTANCE!!! Just call the better business bureau and see how many complaints they have against them

What a terrible experience…
Check out some pictures:
They get here and realize that they forgot their ladder *and* the AC unit they were supposed to install (seems like the one thing you would actually remember). 30 minutes later, they get back and finally get to it. They cut the wall haphazardly and set the unit into the wall. They’re getting ready to leave when I inspect their work, and notice that it’s not flush with the wall, and that the wall is terribly chipped. Sure, the wall might not be straight, and the wall might even be especially fragile (which isn’t the case), but how do you not think about patching up your work? The unit sticks out more on one side (1cm+), and they were going to just leave it open, without filling the gap with any caulk. So we ask, and they fill the gaps with caulking as fast as they could, and leave without cleaning up after themselves at all. How stupid do you have to be to not have a vacuum or at least a hand vac among your tools?
I thought their service would save me time, but now I’m just cleaning up after them and wishing I had done it myself. Or at least hired someone who was competent.

So, I called Feder’s yesterday twice, was put on hold for 15 minutes, and then when I gave up and asked for a callback, SURPRISE. They never called. I called this morning and Dylan answered. I asked to speak to a supervisor so he put me on hold and SURPRISE. When he got back on the line, he was a SUPERVISOR!
I told him I was referred through my home warranty company and was upset that I had to call 5 times in 5 days to get an estimate on my stove parts and he was like «Yeah. Sorry bout that. Anyway, the price of the parts are _​_​_​«and proceeds to quote me prices that are higher than ordering directly from Sears! Never asked who the tech in question was or for any additional info. Just started pricing. And I’m like, «that’s great but you aren’t really registering that I am unhappy with my Feder’s experience up to this point», and he’s like «uh huh [adenoidal breathing]…sorry.»
I was like, «Forget it.»
Crappy service happens sometimes, I know. But there is no excuse for a company who doesn’t give a crap when someone calls to let them know they are not providing that «excellent service» that’s constantly repeated during their hold message. Especially when they are in a position to get repeat business from me as a homeowner. I’ll be sure to let my home warranty company know.
Epic fail, Feder’s.

I had a good experience purchasing a new air conditioner for an apartment with Feder’s.
They knew exactly which model A/​C I had based on a very bad description I gave. They also made a recommendation for a better, less expensive, and energy efficient unit that could be used in place of the old one. Heck yeah! Sign me up for that one!
Unfortunately, it seemed like everyone else had the same idea, so that unit that I wanted was sold out for over a week. However, once it came in, I was able to schedule an installation day right away.
They took my credit card over the phone and on the day of the service, they called to give me a specific time window that the installers would show up. They showed up right in the middle of that time frame.
The guys installed the unit, made sure it worked, and removed the junker, too!
I’d have given them five stars except for the a/​c being backordered that whole time.
Maybe next time I’ll have a perfect experience and give them all 5 stars… I’d definitely use them again.