Đivine Quality Carpet Care

I used Divine quality carpet care in June 2015 and Rony did a superb job. On May 31^st, 2016 Nancy (says she is the new owner) came with a guy to clean my carpet, within a few minutes they asked me for a bucket that they filled with water and poured the water on the carpet and start brushing the dirty spots, they missed a few spots and when I asked Nancy about those spots she said: she already went through them, when I checked the carpet it was completely dry. On the initial phone call to inquire about their services I asked Nancy to bring some material to place under the furniture for protection and when I asked her about it the answer was if you don’t have anything for it how do you want me to protect it. The next day my carpet had water spots all over and several dirt spots in the bedrooms and hallway. I called Divine carpet care and left a message to Nancy but didn’t receive any reply, I called again and again, left messages and never got a call back. This review is to let all future customers to be aware about this company. They have an attitude and don’t care.
R. Arenson

So very disapointed. I was realy expecting somthing great by the look of the ads and website. Never judge a book by the cover. First appointment they flaked out no show no call. Second time they showed up and guy couldn’t figure out were to park. For the cleaning appointment guy showed up hour late no call. I tested the service in one room where i needed special treatment for dog urine rony said 50 bucks and hell make it like new with antimicrobial cleaning. Came home and carpet stain were more visible than before and i could still touch carpet and feel sticky urine. I called office and they told me 50 is to clean carpet antimicrobial is extra 69 so i got a good deal. What good deal it doesn’t even make sense that they would take 69 off a service. Thats 100% discount. I dont think they used it. And carpet is the same shape as before. Be careful they will talk a lot about suction which is ironic because they sucked my money out and customers serice suctioned… too bad i live in apartment complex where i have good relationship with manager and tenants are always cleaning carpets they lost a lot of potential buisness here

These guys did a great job. I had some real bad dirty stuck deep within my carpet. I didn’t think it was possible to get it out. But these guys did the job. They were very polite and professional. They had my carpet looking brand new. I would definitely recommend them to my family and friends.

I have used this carpet cleaning company 3 times in the last couple years, and can say I’m happy with the service provided! I called and scheduled an appointment in advance. The cleaning was quick and got all the stains out. The best part is they instantly dried the carpets and area rugs right after washing them. What I particularly like about the service is they use a truck mounted service which tends to be more powerful than just a regular machine. Will definitely continue to use their services and recommend.

Best carpet cleaning I’ve had thus far. Will most definitely be scheduling an appointment again.

I’ve been using divine quality carpet care for about 5 years. I have a 4 bedroom house, 2 small children, cats and recently got a puppy. Rony is always professional and courteous. He has gotten out stains my kids have made and gotten out pet odor. My mom has used them as well and was happy with their service. I’m always pleased with their service and would recommend them to anyone.

I have used this company for 3 years.
The results have always been excellent.
I have tremendous respect for Rony (the founder of the company). As a business owner myself, I am always impressed when I meet other people that have a great drive to create their own successful business. A few years ago i created a leasing company (Pacific Listings) that helps property owners lease their vacant apartments. Initially it was just myself running the ads on Craigslist to advertise the vacancies.
Within my first few weeks of advertising vacancies for property owners, I received a cold-​call from Rony at Divine Quality Carpet Care… and he pitched his service to me. During those first few months all the calls that came in were to me personally. I didn’t have receptionists or any support staff. I didn’t even have a web-​site. So Rony thought that i was the owner of the apartment buildings I was advertising. I wasn’t, but we had a great chat anyway.
I realized immediately what he was doing. He was going through the thousands of daily apartment ads he was seeing on Craiglist… in Los Angeles, and cold-​calling the phone #‘s listed to pitch his service. That is not easy to do. I’m sure he got hung up on thousands of times. But he kept it up and was able to build up a successful company.
*It’s smart because people that own apartment complexes need a good carpet cleaner! Every time someone moves out those carpets need to be cleaned! *property owners don’t replace carpet if they don’t have to… that’s just how it is.
Rony has that fire inside of him that i really respect.
I always give my biz to the small /​independent operator when i can.
This city has a lot of big corporate type carpet cleaning companies, but Rony’s approach is very personal and i know that I am giving business to an honest, hard working, self-​made individual. So i am happy to give them my biz.
I immediately hired him to clean the carpets at my house and he and his crew did an awesome job.
I have used them a few times since and they are always punctual, professional, and reliable.
*They have even done some house cleaning as well.
I have referred them to clients of mine (owners of apartment buildings in LA) and my clients appreciate their work every single time.
You will not be disappointed with them.
Customer for life!

Disappointed with their customer satisfaction. Be sure that your carpets are dry when they leave. Two times they cleaned our carpets and they mildewed and only offered to fix the problem at our expense. Too bad, we were very pleased with them at first, now we have ruined carpets and very stressed dealing with the situation.