CVS Pharmacy

This places is short staffed and short on patience. Never go here if you can help it. Everything is bad from pharmacy to photo. Long, slow lines as well.

Worst pharmacy ever!!! Turn times on scripts are always horrible, they never have the script on time. Poor service with such a lack of professionalism.

Due to proximity, I’m forced into this CVS. They didn’t accept a 25% off coupon during a recent visit because the cashiers simply didn’t know how to apply it properly. This came after the cashier rang up our entire $ 80 purchase, then had to refund it because she hadn’t applied our CVS card, then re-​rang the purchase… only to not have the coupon work.
I have to go back. It’s too close not to. But it’s painful each and every sad, frustrating, infuriating time.

The pharmacy staff at this location is incompetent and unprofessional. Excuse after excuse after lame excuse but somehow my meds are never ready when they should be. They tell me a time to pick up, but when I show up, my stuff is never ready. I’m a reasonable person, if you tell me come back in 5 hours, I’ll be back in 5 hours. I don’t have a problem with that, but don’t tell me it’ll be ready at this time and when I show up, you’re full of excuses. Zero stars if I could.. ..

I avoid this store for all but filling prescriptions. Both stars are exclusively for the pharmacy. They have a drive thru window, so that’s convenient. Whenever I’ve needle something filled, it was ready quick fast and in a hurry. The pharmacists are helpful and seem to ow their stuff.
Now for the ugly part of this review, the store… Please be prepared to wait. Like, a really, really, really long time! The lines don’t even have to be that long and usually are not. However, they simply take a lifetime to check customers out. I can’t quite understand why. Additionally, if ever I’ve needed an item that is usually sold at CVS stores, I am disappointed to not find what I am looking for. I’d say 75% of the time they are out of stock of what I’m looking for. I also had a very unusual experience there when a manager took my credit card to the back along with my ID. He was confused about the expiration date which had not yet come to pass. He even had me thinking it had expired. It hadn’t. Another checker pointed that out and I was free to make my purchase. So that was weird. Yeah, I usually only go to this store if I have plenty of time to waste and am too lazy to drive further.

The pharmacy staff is so inept. They always make mistakes, bill the wrong insurance, tell you one time and when you come pick up, prescription is still not ready. They say they’ll call you if there’s an issue, but they don’t. I hate this pharmacy.

Dont get your flu shot from Pharmacist Jake Chang! BEWARE! I went for a flu vaccine and left with a shoulder injury due to improperly administering the vaccine up too high on the arm and he hit a nerve according to my Doctor.
BEWARE OF PHARMACIST JAKE CHANG! He is a «floating pharmacist» and goes to many CVS locations if the main Pharmacist is out.

I called a few days ago about a passport photo. I was told not to come in the evening because they had only 2 employees and wouldnt have time to do it. So I went today midafternoon. The staff were nice, but at first couldnt find the camera. Then found it & took picture only to find that the station didn’t work when she put the chip in. Put it into another machine & it printed out tons of pics — none were the one she just took of me. After standing for half hour looking at the «passport photos in minutes» sign, they suggested I drive to another CVS to get the picture since their equipment wasnt working. Sorry, forget CVS completely.

35 min wait to turn in rx. They didn’t have my rx. It took 6 days for them to get rx. Not my original rx they didnt carry a different one they called my dr to ok and didn’t notify me

Yup it’s confirmed. This is the shittiest CVS I’ve ever been to. I get that it’s not a 24-​hour location, but how is your store open until 10pm yet the pharmacy closes at 6pm?!? Um, hello isn’t the name of your company «CVS Pharmacy»? This location should change their name to «CVS Pharmacy, Sometimes».
Like most other CVS stores, the lines were long, items were over-​priced, and staff was scarce. But this one was extra shitty due to the poorly stocked shelves and low selection. How are you gonna be out of your own store-​brand generic toilet paper!!!
The saving grace that kept this review from being 1-​star: The cashier was friendly. She moved as fast as she could to ring ppl up in order to keep the line moving, all whilst greeting almost everyone that walked in the store. «Hi welcome to CVS, let me know if I can help you with anything today.» Haaaaa, as courteous as she was I knew good n gawd damn well if someone did need help there was no way she could abandon her register and that line to assist, but hey, it’s the thought that counts!
In a nutshell: avoid!

Came in to drop off a prescription they said to come in an hour. So I came an hour and a half later and it wasn’t ready yet even with 6 people in shift. Then said it will take 10 more minutes, and proceeded to wait 15 more. If your coming for meds don’t go to this CVS.

I agreed with the reviewer who said this has to be the worst CVS in existence. Not only do they always have a line, but they don’t seem to know what they’re doing. I’ve been told to come back at a certain time to pick up a prescription, only to be told it had to be ordered and I’ll need to return the following day; given someone else’s prescription in the drive thru; and have gotten stuck in the drive thru for over 20 minutes. Why do I continue to come here? I ask myself the same thing every month. I suppose the location is the only reason. I am definitely considering going out of my way and forego the convenience.

I generally like cvs. But don’t put me on hold with «2 customers ahead of me» and have me listen to advertisements to get my flu shot for 25 min just to tell me you don’t have any.

Oh, CVS. This location has to be the worst CVS in existence. I’d hate to see one that’s worse. And it’s a shame, as it’s only a couple blocks from where I live. Many times, I drive the extra distance to a Ralph’s, but oh, how nice it would to be able to take a nice walk to buy a few of the things I need in life. BUT…
They always seem to be out of the items I’m looking for, even if it’s a brand they carry. They always have only one or two cashiers working, which usually results in very long lines.
The worst lately, though, is the harassment by the cashiers regarding receipts. Last night, I honestly had one of the cashier ladies follow me to the door to try and give me my receipt, even though I had told her I didn’t need it. IF I TELL YOU I DON’T WANT MY RECEIPT, SAY «THANK YOU» AND THROW IT AWAY. Do NOT sit there and tell me how I can save $ 2 on diapers with it.
Congratulations, every other CVS, for not having to reach too high to be better than this location.

The line is always always long. The cashiers are slower than molasses and rude too.
And don’t even think about using the pharmacy. My prescriptions are never ready when they say they will be. They even lost my prescription today, after I sat around waiting over an hour, they realized they had no idea what I was waiting for or where they put it.

Pretty average CVS. They ALWAYS have a long wait at the pharmacy. The staff is nice, but usually a bit overwhelmed. They also have a drive thru.

Read this before you fill another rx. I’m switching. I have no desire to let them share ANY of my healthcare privacy.
Certainly not for 50 bucks. Taking suggestions for a new pharmacy!!!

This place is always so poorly stocked and under staffed. Shelves are bare and everything is incorrectly priced. The manager Garo, seems to enjoy making people wait in line. Every time I come here, only two of the five registers are ever open at once and today, the line was ten people deep. Definitely the worst managed CVS in the entire valley.

Horrible staff… slow and forgetful with scripts. What is the point of calling in a prescription refill and picking the date & time to pick it up only to arrive there (a day late) and STILL BE TOLD YOU HAVE TO WAIT A MINIMUM OF AN HOUR FOR IT TO BE FILLED?!

Worst CVS Pharmacy ever.
The pharmacy techs do not really give a crap about you, and do not follow through with what they say.