one combo and a burger ordered. It’s been 20 minutes. I’m still waiting for my food. hands down the worst service.
Alyssa V.
Classificação do local: 1 Studio City, CA
I actually said happy new year and the guy closed the window on me but besides crappy service I got a HAIR I REPEAT A HAIR in my food about 7 feet long wrapped my hamburger bun. DONOTGO
Cary S.
Classificação do local: 1 Sherman Oaks, CA
While eating lunch here(about the same as every other Carl’s Jr. which was pretty good) some idiot hit my car in the parking lot. The manager refused to give me the phone number of the property manager so I couldn’t get video footage of the car that hit my new BMW(there are cameras all over the place) It wouldn’t have cost this idiot a penny to give me their number. If this is how they treat customers they’ll have to continue without me.
Beverly C.
Classificação do local: 1 Los Angeles, CA
They are not accepting of people with disabilities! They told me yesterday that I made to much of a mess which is due to my disability! Because of this they are only allowing me takeout. I’m not visiting this place ever again!
Christina S.
Classificação do local: 1 Encino, Los Angeles, CA
My «Medium» fries came Half empty!!! Cheap ass low educated workers. Always check your food before leaving from drive thru. They always mess up orders!!!
Eric V.
Classificação do local: 2 Los Angeles, CA
I have never been found of this carls jr. The times I have eaten here the vagrants and homeless people have hung out here talking about being on the street and pan handling inside. I just want to eat breakfast in peace. So now I just order to go. Food is well carls Jr. The staff here seems to be on edge and not friendly, well how could you if you have to deal with vagrants and homeless people. If you are jonsing for carls and want to eat inside don’t, either drive thru or order to go.
Robert W.
Classificação do local: 1 Los Angeles, CA
Let me tell you, I wouldn’t even be here except for the fact that I was on a road trip for work and I realized that I hadn’t eaten and it was approaching 3PM. My gut churning and my blood sugar low, I pulled into Carl’s Jr ONLY because McDonald’s was on the opposite side of the street and there was no way in hell that I was making a left turn at this time of day. Generally I don’t care about fast food reviews because they’re pointless. That’s like someone who doesn’t drink going into a bar and giving the place a 3-star review simply because the line to use the restroom was too long. So let’s ignore the food, which did come fast and hot. I want to talk about sanitation, people. Now we all know that most Americans refuse to wash their hands before they enjoy any form of culinary artistry, but I try to remain as germ free as possible. So I take my ass into the men’s restroom, which I expected to have a lock on the door considering the neighborhood, but it didn’t. In I step into the most disgusting situation of my life. Upon entering, I’m smacked in the face by a stretch so powerful I coughed. It smelled as if the staff of Carl’s Jr. hung slices of month old dick cheese up as air fresheners and then sprayed them down with essence of truck-driver-ass-crack. MYGOD! As I do my business I notice multiple pieces of pubic hair curled up on the urinal. Multiple! The not-so-white porcelain looked like someone dropped a lollipop on the carpeted floor then picked it up to discover a layer of fuzz covering the sugary treat. That’s when I thought to myself, «is the soap even clean?!» I didn’t even want to wash my hands out of fear of what could drop from the faucet, but I’m covered as far as tetanus prevention goes. I took a big inhale(I really shouldn’t have) and proceeded to contract whatever disease covered the faucet. People, I’d rather eat dinner off the floor of a frat house bathroom than have to touch anything in that restroom again. But here’s the kicker… they had the nerve to leave a «wet floor» sign standing near the door as if they ever cleaned in there. The things people do for food. Hunger is a hell of an influence! But I ate my food and quickly left. Won’t be back. Shoutout to my old homie who threw a few cups of creamer into his Large Coke/Cherry Coke mixture. He was smart enough not to wash his hands.
Robert S.
Classificação do local: 1 NORTH HOLLYWOOD, CA
Against my better judgement, I grabbed the Western Burger here. The bacon was so thin that my wife and I could see through it. The patty was bland and then there was the travesty of an «onion ring». It was nothing more than burnt batter formed into a teeny tiny ring. It was awful and inedible and thinking to myself that surely, SURELY, my wife’s burger had a regular or perhaps at least batter containing an onion, we checked her sandwich. Nope, just more burnt batter O’s. Never going back.
Carolyn O.
Classificação do local: 1 Los Angeles, CA
This place just disgusts me. It’s dirty and I don’t know how some of their food handlers have not been fired yet! I once had to ask the cashier if they could make me another burger because I clearly saw the food handler cough on her hand and proceed to make my burger. I’m getting grossed out just writing a review about it.
Mark D.
Classificação do local: 1 La Jolla, CA
Ordered the teriyaki burger. The piece of pineapple was literally hanging off the side of the burger and it had waaaay too much onions. There were even onions on top of the burger. The bun was smushed like someone had stepped on it(and you know, I wouldn’t be surprised if it did happen before they pieced together). My 5 year-old cousin could put together a better looking burger! Sweet potato fries were soggy, tasted half-cooked. Unfortunately, I ordered drive-thru and I didn’t feel like they deserved my time to complaint about it. And yes, Rosario is still working. Seriously, looking at all the negative reviews here, Carl’s Jr should just shut this craphole down. The only people I saw eating here were senior citizens.
Gabriel S.
Classificação do local: 1 North Hollywood, CA
Worst customer service and worst food ever. Lady at the register(Rosario) had no customer service, she started helping me while the customer front of me was still talking to her and asking her question. When she was taking my order, every few seconds she would turn and talk to the cook or the manager in Spanish. VERYRUDE After they messed up my order I called and spoke to Moses(manager) he didn’t even offer a replacement. Stay away from this location, even the place stinks like the employees. MASSAGETOCARL’S JR. HRDEPARTMENT Replace management and staff in this location, specially Rosario(time for her to learn manners.
Edwi M.
Classificação do local: 1 North Hollywood, CA
Worst service ever they messed up my order and 5 other people. So I just asked for my money back. You would think they would give free BBQ even you I bought $ 27 on food.
Lucy K.
Classificação do local: 1 Los Angeles, CA
HORRRIBLESERVICE!!! We used the drive through and were trying to have the lady explain to us why we were being charged extra for cheese when the burger specifically said on the menu it came with cheese. The bitch in the drive thru didn’t even answer our question she shut off her mic and went mute. When we pulled up she was speaking Spanish taking someone elses order. Didn’t acknowledge us at all, didn’t answer our questions. She gave us our food and immediately walked away. I had to yell at her through the window to get her ass back here and give us some straws and ketchup. WORST! PLACE! EVER!
Jose F.
Classificação do local: 5 Van Nuys, CA
Rosie’s baaaaack! Okay, so her name’s Rosario & she’s only back part time, but that’s still a lot better than no Rosario. Thats actually the only reason this place got 5 stars from me. She’s been here for almost 20 years, on & off. I remember coming here as a kid from school & almost always never having enough for my meal, but Rosie always reached into her pocket & completed it for me. Not just for me, but for other kids too. I also can’t count the number of times she bought food for the more destitute of us without even expecting a «thank you» in return. She’ll even remember your name & your usual if you frequent the place. Believe me, go there just for her & her amazing customer service if not for anything else.
Sun K.
Classificação do local: 1 Los Angeles, CA
Upgraded me to medium combo without permission. Asked for order change, got a quarter back, but the difference is more than that!
Tamara G.
Classificação do local: 2 Glendale, CA
Compared to other fast food burgers, which I usually have far more often than big chain conglomerates like this… more of a grilled burger girl… I mean REAL grilled, BUT when I receive those coupons in the mail, sometimes I’m like WTH, why not… Had the PHILLYCHEESESTEAKBURGER. Should have known… uuuugh… was too damn gooey and I couldn’t decipher tastes in the burger… It tastes like a sloppy joe made with minced meat and movie nacho cheese. I guess it’s back to the Famous Star or the Western Bacon… Thankfully I bought fries and a cheese cake to help mask the taste of that shit. Oh well. On to the next burger. May be back with reviews of the other present or future«bird brain» food ideas they come up with.