Martin Gutierres – State Farm Insurance Agent

This branch of State Farm has agents and staff who provide great customer service. They are courteous, polite, patient and understanding. They all work well as a team, and with their network of auto insurance service providers (i.e., towing or getting a battery jumped), they help you get your needs taken of, and quickly. Thank you, thank you, thank you to the entire team, with an extra special thank you to Carrie Ross, who originally signed me up.

So i was referred to this place for great and beneficial policy. Carrie ross is excellent. She really knows her job and treats her customers with dignity and respect. She is caring, professional –top notch in every way.
Buying a insurance for first time could be different and difficult task. But Ihave been walked thru this in a very easy way.
Her staff is great too. I am very fortunate to have carrie as my insurance agent.

Martin and Carrie and the team have been a great team when it comes to insurance iv been with state farm insurance for 20 plus years and its been because this broker has been as loyal to me as iv been to them with all my family kids getting drivers license and many cars and home ins they have always handled it painless. What a great company to have your back when you need them

Martin Gutierres of State Farm, North Hills and his team are very professional, helpful, and patient. I was with my first State Farm agent for over 30 years. I never thought I would find an agent and team that I liked as much as them, but fortunately I have. When my original agent retired, I was not pleased with the person I was placed with. I called Martin’s office on numerous occasions, even though he was not my agent yet. Carrie and Lisa answered all my general questions quickly and accurately. When I decided to change agents, my choice was obvious. I feel that Martin and his team are looking out for my best interests. He never pressured me into decisions that were beneficial to him. I was so pleased with the service that I received; I had my parents change agents also. They have treated them with the same professionalism and kindness that I have always received. If my elderly parents had a computer and could write a Unilocal review for Martin Gutierres, they would have written a positive review also.

There are not enough stars to give this agency the rating it truly deserves. Martin and his staff Carrie, Amelia and Lisa are hands down always on point and go above and beyond to ensure what you need gets accommodated as best as possible. This agency represents much more than just your typical insurance. They are trustworthy, reliable, and honest.

I have worked with Martin and his team for 15+ years now. We have auto, home, EQ, apartment complex, investment property policies with him. They are great. I have had multiple claims and everything has always been resolved smoothly. Fast, responsive, and personable. I use Martin for all my insurance needs unless it is something he doesnt offer. Martin is honest and always tells me when he things something is not needed. I never get the feeling they are trying to sell me on anything either. I would highly recommend this office for all your insurance needs.

i have been working with Martins team for almost a year now. Actually my agent is Carrie Ross im so thankful that i made my policy with them. By the way i have a great rates too.

I have had the pleasure of working with agent Martin Gutierres and Carrie Ross for close to 15 years… They have always gone above and beyond with any of my needs, whether it was an accident was in or just a question. hands-​down if I could give them 10 stars I would… amazing people!!! I never have a doubt that they’re going to take care of everything with the upmost professionalism along with prompt service. I recommend hands down this company!!!

Enjoyable & capable team to work with!

There are plenty of reasons to love this Sate Farm; the incredible and reliable insurance, the friendly and attentive agents, the creative artwork hung by children, and of course the generous candy bowls.
In all seriousness, Martin has assembled an amazing team of agents who genuinely care and work hard to help people every day. I trust my agent with my life. (and my car and my apartment) Thanks to everyone at State Farm!

#1 State Farm Ever!!!
All the agents are absolutely the best! Caring and friendly service, wonderful product knowledge, and the best deals in town!
I personally dealt with the office manager Carrie Ross — She was an angel — She insured my home, auto, business and life…
Anyone who has came into contact with Carrie knows exactly what I’m talking about!
Keep up the excellent work Martin Gutierres State Farm!