Awesome place! Beautiful flooring options, and outstanding customer service! We will definitely be back!
Emma M.
Classificação do local: 5 Haverhill, MA
The service was great. We went back three times. They did tell us about the re-stocking fee of 20%. They were very patient with my elderly mother!
Kathleen M.
Classificação do local: 1 Amesbury, MA
Buyer beware. Hidden terms when purchasing lumber, 20percent restocking fee. Even if you bring it back within a week. No signs posted about this policy. Hidden small print. I purchased an in sock item and brought it back as perfect and still in the box and manager did not care. I called a few days prior to inform of the return and was not informed over the phone and the associate confirmed to the manager as such. Bad business. Home Depot to Lowe“s do not have this bogus policy. Keep on driving by. Also when you are purchasing they tell you buy more square feet in case you need it, really ??? and a re-stocking fee.
Kelly T.
Classificação do local: 1 Dover, NH
Ended up NOT purchasing any flooring from this store. The salesmen were both unhelpful and seemed annoyed by my questions(which were not that many). When inquiring about availability I was asked to shout the stock numbers across the store so that the salesman did not have to get up from behind the counter. He seemed most interested in directing me to the higher end options than what I was interested in purchasing. None of the sale prices I had seen online were offered or available. I ended up going down the road to Uncle Hildes and finding just what I was looking for with salespeople who at least appeared to appreciate my business.