Dream Team Construction

The nightmare team is completely awful. Quick to make the sale but that is it. Called for an estimate on a new roof. 2 guys come by, get on the roof, come down and the chimney stack is demolished. He knocked it over. 5 previous estimates did not mention issues with the chimney. I paid $ 2,500 for a new chimney. The guy doing the work left a piece of pipe connecting the boiler to chimney and said they will be back tomorrow to finish. Then they say that they were not going to replace that piece after all. After many calls and texts to them they sent a person over to finish the job. They never put caulking around the flashing of the chimney so water leaked into the attic and through drywall of the kitchen. Had to pay another $ 300 to a different company to come and finish their horrific job. I am thoroughly disgusted with them and Home Advisor.

Scammers. Told me on the phone $ 125 for a chimney cleaning. Showed up and after looking, told me the buildup was «excessive» and they needed to use a «cleaning solution» and the price would be $ 650.
Wow.
What they didn’t know was I already had a quote from a more reputable company for $ 200.
Buyer beware.

STAY AWAY FROM THE NIGHTMARE TEAM!!!
Wish I could give a negative rating…
My husband contacted John on August 5^th for a quote to fix some loose bricks on my chimney and repair the crown. John gave him a quote at one price and we gave him a deposit of $ 650 the same day and signed a contract. The next day he dropped off his seedy looking workers and left. He wasn’t even there to do the work! The workers then told my husband the quote we initially received was too low and said they needed to double the price of the original quote! That’s when my husband called John and requested a refund and that we cancel the contract.
According to the contract you have 3 days to submit a written letter asking to cancel the contract which we hand delivered to his office mailbox the next day. We didn’t hear anything back from them so we called a couple of days later. They acknowledged that they received our letter and said our refund was in the mail. A week went by and we still hadn’t received our refund. Week after week we were told the same story about the check being in the mail.
After many failed phone calls and emails a month went by and he never returned our calls. The only person we were able to talk to was the receptionist who didn’t seem to care. So we contacted Consumer Affairs and the Attorney General’s office. After being threatened of being penalized by the Attorney General office he then had someone drop off our refund on Oct. 8^th. He nor his workers NEVER DID ANY WORK! Why would anyone keep someone’s money that long??? It literally took 65 days to get our money back, thanks to the Attorney General’s office.
Contact Consumer Affairs and the Attorney General’s Office in Passaic if you have a problem with them.

Criminal’s don’t not hire this company. They quote one price then charge another. While cleaning the gutters they try to tell you that your chimney needs repair when it doesn’t. The workers also try to get you to pay cash .My guess is they are stealing from the company. Also they use two different names. Bottom line I was quoted 99 bucks for gutter cleaning. When they finished the job they tried charging me 650.00 for a chimney cap and gutter cleaning. Stay Away from this company !!!

This company is terrible to deal with. They make the job bigger than necessary and want payment in advance. Double talk, out right lies and careless supervision are only the beginning. They will dump their supplies on your property, use your tools if possible and start work at 10:30, leaving at 5, with 2+ hours for lunch and breaks.
The actual mason did nice work, but the rest of the team are less than enthusiastic about their job. A small repointing job turned into a month long job rebuilding a chimney. They brought wrong sized bricks, wrong colored but correct sized bricks and wound up using my old brick while charging me for new brick. Even cleaning up is a problem for them.
I would highly recommend using some other company. This firm is rock bottom.

Quoted me $ 55 for gutter cleaning and $ 125 for a gutter tune-​up. Cleaned out a clog in one gutter and charged me $ 125 (why?). Additionally, he told me there was a leak in our chimney and that it needed to be patched up for $ 325. Called our original heater installer and he swung by to confirm that it looked completely fine. Clearly not a trust-​worthy business.

Horrible company!!! We are in the process of buying a home. They gave me a window between 1 and 4 pm. At 2:30 after not hearing from the company I called them. They told me no one would be able to come out that day and they didn’t even bother to call and let me know. They wasted our time as well as our realtor’s. I would never recommend them. They are very unprofessional!

I hired Dream Team to get my fire place working and change the liner in the chimney. They came at the exact time as promised and worked thru the day. The guys who were here working were nice guys and even nice and patient with my little wild child 2 year old bothering them. They cleaned up well in all areas they worked in and at some pretty good prices. I will most likely hire them to do my roof in the spring. I would recommend them for any roofing or construction needs to my friends.
I didn’t read the negative comments left by previous customers or I may have not hired them. I went back down to triple check the work done and I can honestly say that I’m pleased with the work. The guys here were knowledgable in what they were doing and even pointed out a couple things that I may want to get looked at or fixed in the near future.
There was one point where they were most likely cleaning something and dust came up from the vent in my living room, but besides that there wasn’t any issue. I can finally use my fireplace!

horrible they not even responsible with there appointment I called they told me someone would come to my home 11am/​1pm noone came I had to call to ask what was going on the woman who answered said I had to wait becouse they were to busy to just wait till someone comes to my house I said hell no. but please people don’t hire them

Dream Team Chimney provided a very unprofessional manner of servicing our chimney. Workers left stains on rug, mud on floors and oil stains on fireplace stone hearth. The lead worker also tried to scam extra work done to my furnace flue if I paid him cash directly. We were charged an over excessive amount of $ 500. The original amount was $ 750, but I had the worker call his office to reduce the price for the work done. The workers were very fast and sloppy work. I also called the office after the workers left to complain, and escalate this issue to the owner, and advised them that I was going to submit a complaint to the BBB. The office contact tried to offer me a discount for gutter work, but I advided her that I do not want to use their business and will not recommend them also.

I regret hiring Dream Team. The office girls were sweet when they were selling me the job but that’s where the nicities ended for me. I hired Dream Team to line my chimney and to install four stovepipes. The technicians didn’t complete the job and unbenownst to me, the work they did do was not to code. The technicians balked when I withheld the final payment despite it being in our contract that final payment wasn’t due until the job passed inspection by my town. Many requests for the job to be completed were met with empty promises.
Then, when PSE&G was at my house on an unrelated service call, they noticed the partial work done by Dream Team and shut down my furnaces and hot water heaters because of the danger. Thank God for PSE&G. Phonecalls to Dream Team about it were a source of frustration. Office worker Trish suggested I tell the technicians what to do to fix the problem so PSE&G can turn the furnaces back on-​wow! The company wanted me, the homeowner, who knows nothing about chimney liners to supervise their employees.
This is not the work of a professionally run business and I cannot recommend them to anyone.
Footnote: Janira G of Passaic wrote a positive review of Dream Team on Service Magic. One of the Dream team office workers who gave me the runaround is named Janira G (her name is on the permit application) and the company is located in Passaic. I’d look at all positive reviews for this company with skepticism.