Top Nails

I’m always sketchy going to new nail shops. I’m from Cali and I have been getting my nails done by the same person for 10 years. I was impressed. They weren’t too expensive and they did a good job on my nails and my pedi. They didn’t try and change my mind on what I wanted and they listened to me.

Very rude. I was going to Andy for a year for UV gel, he always ended with polish and then a top coat of gel for 30. I was saving for 8 months and went back and the price was now 35. Fine, but Andy wasnt in so Tony did them. He was persistent on me getting shellac and since im simple and just like my nails neat I stayed with polish. He did an awful job and then attempted to put polish top coat. I said Andy & everywhere else tops with gel. He shrugged and sain «no, 10 dollars more!» wow… thats what he would have gotten if he got me to go with shellac. I paid 50 dollars for gel tips!!! Insane! RIP OFF! I drive for a living & in 2 days the edges chipped on 4 nails. I feel he did it intentionally so I’d spend more next time or come back and get fixed. They do not lotion or massage either. I moved from another state and visit Florida, NY, Canada and have never had my nails done without a lotion massage… ever. So carry some lotion for ride home, will be dry as hell. So many other places do better & treat customers right. Not worth it.

Never really had any issues. A few designs they couldn’t do because they simply didn’t have demand so they didn’t have the right products, but I don’t see that as their «fault» that’s how this area is. My only real suggestion, go early & avoid weekends!

I moved away and was so happy to walk in and everyone still remembered me! As other reviewers said. The staff is more «relaxed» but I find that it’s more comfortable when you can joke around with the staff. Despite all the «flaws» people may have with the staff. my nails always come out flawless and they do exactly what I ask. Also, Nancy does threading now! Saves me travel time and she does a great job :)

I get my nails done because I like having neat, manicured digits. I think it’s an aesthetic necessity if you’re prone to hangnails (I am) and like the whole relaxation aspect of a trip to the salon. There was nothing relaxing about my visit to Top Nails this week. Nothing. I was seated quickly and worked with a woman who spent the majority of my visit on her cell phone while she worked with me. She texted with one hand while using the tool to cut excess skin from my cuticles, nipping them with the sharp edges. She did not clean the tool once while using it and allowed it to build up dead skin while she worked. When she was actually painting my nails she used her cell phone on speaker to chat with someone, drowning out the sounds of the television and the other clients trying to talk to people. A child ran around the facility the entire time, once hitting me with a duster while it played. The same child sat in the nail tech’s chair and played with the tools on the table while my gel was setting and the tools were removed from her hands and put back into the kit with the other clean ones after. I will never, ever go back to Top Nails and with business practices like they have I can’t imagine the Board of Health will let them stay open much longer any way.

Just okay.

Before today, I’ve gone here about 3 or 4 times. Once to get acrylics, which a male technician did. He did an okay job and was able to crack a joke that I no longer had «man hands» any more… I took it with a grain of salt.
Went back a couple weeks later to get a mani-​pedi and the lady who had me kept trying to get me to do the same flower design on my toes that my friend was doing. It was still February, I don’t like the design, and it was an annoying way to try to get me to spend more money. Whatever though, I laughed it off.
Today, I went in to remove the gel powder nails that I’ve been getting filled for about 2 months now at a different place. When the lady realized I wanted them removed, she suddenly had an atittude. She even asked, «you don’t know how to do at home?» I should have gotten up right there, but I didn’t. Obviously I don’t know how without screwing up, hurting myself, or making them look terrible! That is why I’m paying MONEY to have that done. Then she complained about my sweaty palms, something that I can’t help. She said «you nervoussss» in a critical way. I said «YES, this hurts very much but I do not complain, instead I sweat.» It hurt like hell. She continued to comment on how ugly my nails are now that I don’t have the tips. They asked why I was removing such pretty nails and I said I am going to play a violin song for my grandmother’s birthday. The male technician who helped her to show how to take them off said «what song, Jingle bells?» I was all set.
Finally she asked me to have my toes repainted because we weren’t going to put color on my frail nails. I said ok, knowing that it would be extra.
The removal, with clear coat, plus toe paint cost me $ 30. I tipped her 8 bucks and contemplated mentioning I would never come back again. I might go back if I feel like being made fun of, but I will never have that technician EVER again. These people are assholes.