Once Upon A Child

If you have yet to discover Once Upon a Child, you are in for a treat. This location is easy to find, park, and get in and out with bins if you have to park in front of the store. The selection is great– especially the shoes– they have so many bins of shoes and many of them are in great condition.
–Great clothes selections, all color/​size sorted easily.
–A separate section of dress clothes and school uniform clothes.
–The toys are also aplenty!
–Baby gear
–Nursery decoration packages.
All of the locations I’ve been to have been great, easy to deal with once you learn the basics of trading, and a great value overall.

Not sure why this place gets such a bad rap. They always have good stuff and it changes often. Especially good during holidays. We went recently and they had a TON of Halloween costumes. We like to go there for dress-​up clothes for my daughter and accessories, like hair bows.
The toys and household goods are more geared towards 0 – 18 months, but other than that, they have a good selection.

This store definitely serves a specific purpose and savvy shopper looking for a deal on kids clothes. I have a 5 year old and most of the clothes we’ve bought her have been used her entire life. Kids are going to ruin and soil their clothes anyway and then outgrow them so what’s the point of spending tons of money? If you agree you’ll love this place! The staff is OK but they are definitely looking for seasonal, brand specific stuff and you’ll just have to get lucky if they want to buy your stuff. We took a ton of higher end stuff into them and they only took a very small sampling valued at $ 19. We might go back, we might not.

I’ve only been there once but the staff was friendly and helpful. Two employees helped me. One was experienced and the other was new. I had to return some items that were gifts (duplicates of things we already had).
No big right? Well the items were bought from a store in Myrtle Beach so at first the question was can they accept a return from another store but after a quick check they had no problem giving me store credit for the items. I used some of the credit right then for a cute outfit.
Happy customer.

One gets one star bc if I didn’t I couldn’t post. Where do they get off offering me $ 3.75 for my daughter’s coat that cost over $ 100 thst she only wore 3 times. I mean come on thst coat is to die for its in fashion right now my daughter just out grew it. This store is a rip off! !! Im livid

I really like this store. I have been in a few times and got great deals. I get their coupons and save even more money. Never tried to sell anything or return so maybe that’s why I have a high rating of this business.

Dear Owner,
The outfits with the tags still attached were not onesies — they were coordinating outfits. Sold by your store with stains and tried to return /​exchange and you would not do either for me.
The puzzle was taped and sealed to imply completeness.
I can understand that you have a business to run and make a living. But being rude during the process is not going to help you any.
Sometimes, being pleasant is all that is needed… it’s Customer service — comes with the territory. I worked in fast paced, hard core airline business — one flight cancellation and it’s an instant nightmare — I know all about being polite regardless of the situation. It is possible.
My previous Post:
Just moved from California and one of the women at church told me to check out Once Upon a Child for kids clothes. She even bought me clothes from there for my new born baby. She said I could easily exchange them if need be.
My experience: horrible!
I tried to exchange the clothes and they wouldn’t — even with their tags still attached! They said they would buy them back. Guess what — they didn’t even buy it back because there was a slight stain! What?! I didn’t even use them! And they were super rude about the whole bit!
What’s worse is we spent money there too…
My little 2 year old son is super in to Thomas Puzzles — so we bought one from the store for a buck. Good deal — it was wrapped up and gave the illusion that all parts would be there… and NOT SURPRISED — one piece was missing and made my son super sad. «Mommy, where is the Thomas Piece?“That’s a lot of fun to deal with. Yeah, thanks ghetto store!
So, my mellow calm husband said we are never going back there.

I had a bunch of baby/​toddler clothes that I had been unable to sell at a garage sale but thought I would try Once Upon a Child. The whole experience was horrific and certainly not worth the gas to drive there.
Everyone there was unfriendly and seemed as though as I was completely putting them out by asking them to look through my clothes (which is their whole business model: buying used clothes and reselling them).
I had good clothes, clean with no stains; however, after being required to return four hours later (unless I wanted a store credit instead of cash), they hardly took anything we dropped off and were offered just a tad more than $ 10.
Totally not worth the time it took to take the clothes off the hangers and drive up there from Mt Pleasant.
If you have old clothes to get rid of, I’d recommend you donate them somewhere or take them to Goodwill. At least maybe someone who needs them will get them … unless, that is, you want to be treated rudely to get very little money.