Safeway

Sadly, this is probably the worst Safeway I have ever been to. I’ve never been able to come into this Safeway and leave quickly because they never have enough checkout lanes open. I would think they would focus on this area of the store as this location is a prime «pit stop» destination of people traveling to and from the Eastside of WA.
I’ve been here multiple times too, in order to give them another chance at redemption. Sadly, the lines still remain long and slow to move. :’(

Does anyone work there anymore?
The last 6 months have been awful. It’s getting worse and worse. There are clearly not enough checkers, no matter what time of day! I’m constantly waiting 20 – 40 minutes. Please hire more people Safeway, I like shopping there.

I went to safeway on the morning of ⁴⁄₁₀ to get some change from their service desk. The lady behind the counter was very rude and said they are not a bank. I know they are not a bank, because banks are closed on sunday. Then she told me I should have done this before hand. We had a very busy weekend and I ended up using most of my predetermined stockpile ahead of time. I go to this safeway almost every day, and this was the final straw. With no self checkout and this kind of rude service coming from the service desk, I will be taking my business to QFC from now on.

fix the checkout lines people!!! don’t put your slowest checker on the express line. open more check out lanes when people are standing 5 deep waiting to be checked out.

This store, this Safeway in North Bend, is beyond even trying to figure out. You must always anticipate that you will be standing in an unexplainable long line with none of the employees caring even once ounce. Last night was the last night I will ever walk into this store. The line was down the center of the store. The time? 8:30pm. One cashier. Zero cares by the employee. I’m done. There are 2 grocery stores here in North Bend. I’ll never step foot in one of the ever again. North Bend Safeway, you just don’t get it.

The worst checkout line in the universe. Stop wasting your customers time, Safeway.
Numerous times I have been here when their were only 2 checkouts open, and a line across the front of the store.
If you want the $$$, then get some people in there to take it.
Not sure, but this situation sure reeks of management issues if you can’t get help and keep it.

My family and I spend a lot of money at the North Bend Safeway. We are clean, hard-​working, respectable, polite people. Occasionally we’ll end up in the express line of an elderly woman, with white hair and glasses. The first couple of times we experienced this woman, we thought she may be having a tough day and we happened upon her coincidentally these times. Today I went through her line and she didn’t speak a single, solitary word to me. Not a hello. Not a total. Not a thank you. This woman needs to have a job in a different department of the store where she doesn’t deal with the public. We’ll be shopping at qfc until this problem is fixed.

We moved to Snoqualmie Valley a few years ago and have done most of our grocery shopping at Safeway. There are many issues we have had with this store with a few of them listed below:
1. The store has terrible inventory control. Whenever items go on sale, they tend to be out of stock. The few times I ask for a rain check (especially for items I buy regularly), I usually get met with a roll of the eyes by the cashier. I’m sure this is exactly how they would want to be treated if the roles were reversed.
2. Safeway for no apparent reason tends to stop stocking particular items. I’ve talked to the floor manager before, the inventory manager, and even representatives at the corporate office. After confirming that these items are still offered by the manufacturer and getting promises that they would be brought back into the store, the promises were never fulfilled leaving me disappointed. I have had other stores even special order items for me but this Safeway store seems to not care.
3. Often the produce is of terrible quality. Recently we bought a package of grape tomatoes, an item we buy every week. We got home and opened them up and after noticing several white mold spots on them, I brought them back the next day and got 2 replacement packages (a new buy 2 for the price of 1 promotion had started). Turned out that both of those packages also had a few mold spots. The second time I came back, I faced Sandy at the customer service desk. She gave me my money back, but I got no empathy from her. Having been in customer service before, I recognize that good customer service would have realized that coming back twice to the store for the same issue is unacceptable and a simple refund does not entice a customer to come back again.
4. Speaking of Sandy (who really has no business working a customer service desk), she was checking our groceries one evening. We were surprised when one of the salad dressings we had picked up didn’t ring up on sale. We’re talking about a .69 savings here. After not believing us, she left her stand to go check the price and came back saying it wasn’t on sale. Frustrated, my wife disagreed and Sandy left the stand again, this time with my wife, to go check. Meanwhile, there were 3 more customers in line and they started to look frustrated. Sandy came back a minute later and told me that she was right. Turns out that the dressing I got, which regularly went on sale for that price, was placed on the shelf above another sale sign for the a similar product by a different brand. We were humiliated by this lack of service. We often get overcharged for items by Safeway and don’t go back for small refunds. Would it have really hurt Safeway to trust us and just pass on the 69 cent savings, after the thousands we spend each year at the store?
5. Not long after the Sandy and salad dressing incident, I wrote a letter to the store manager. I explained my concerns and that after being a loyal Safeway customer for nearly 20 years, all of the incidents over the last few years at his store had me not feeling like a valued customer. After more than a month, I have yet to receive any type of response from the manager.
In short, the lack of customer service, the lack of proper inventory control, the poor quality of produce, and poor management has led my wife and I to take our business to QFC across town. We have never been disappointed at QFC as that store has much better customer service, quality of produce and meats, and inventory control.
Talking with several neighbors and friends, they have had similar issues with Safeway in North Bend. You would think that long ago the store would have done something to improve… you would think…
I would highly recommend local residents to stay away from Safeway and leave that store to the folks passing by on I-​90.

We refuse to shop here anymore. Nothing but rude employees that would rather talk to each other than help customers and expired foods. It is no longer safe to shop here unless you check everything you pick up for dates before you put it in your cart and NO ONE cares. If it wasn’t for a bunch of us in my neighborhood having the same experiences, I would think I was in the twilight zone every time I walk in that store. No more. You will not be getting mine and most of my neighbors money any longer. BIG time screw up.

I consistently have bad service here. The food is fine and cheaper than qfc but I always have some kind of issue with the service here. This store also brings in more interesting people that tend to be grouchy and rude! However the gas is the cheapest place to get gas in north bend and I always try to fill up at Safeway.

Mostly I like this Safeway and the people are very nice and helpful, but today I had good tasting fried chicken that was like chewing rubber. I recommend you go to QFC for Deli and Produce and Safeway for Dairy and Bakery.

This IS my everything store, and gas rewards for the station across the street, have diesel and Starbucks.

Heading into or across the Cascade Mountains? This big, modern store in the shadow of Mt. Si is a great place to fuel up for a hike or stock up for a long drive or camping trip.
The deli makes some pretty damn good sandwiches for about $ 6, and there’s a Tully’s coffee counter inside the store. Fresh produce, bakery goods– all at reasonable prices. This place can get pretty busy, but it never seems to take too terribly long to get in and out and the employees have never been anything other than courteous and professional. There’s also a Safeway gas station located across the street.
The catch to shopping at any Safeway, however, is that you have to use one of their loyalty cards to get the ‘sale’ prices. Just make up a phony phone name and number that’s easy to remember and you’re all set there!

Usually if you ran out of eggs, cream, or in need of gum, etc… then Safeway would be your stop. Otherwise, drive down to Renton or Bellevue for Asian supermarkets and you will pay half the price for the same amount of foods.
However, Safeway has its sparks: fresh bakery or sweets, salads packages, and other sale items. Safeway club helps with a bit of savings but not that much.

Great Safeway with pretty good prices. Good deli and bakery with a nice produce section. Only down-​side is no self check-​out though they do have a couple of 10 items or less lines.

One of the nicer Safeway stores that I have been to. Great deli, perfect for those camping snacks.

I want to thank this particular safeway for having a salad/​taco bar near the deli!!! Hard to find a salad bar in this part of the country and for that I thank them. I recently discovered it while on a lunch break.
First time it was awesome. The salad I made had long strips of grilled chicken and finely chopped onion. The next week I visited, the salad bar had ground up powdery chicken bits and red onion RINGS. Who wants to bite into a ring from a giant onion? On that day, the salad bar was bit disappointing. Ohh, and croutons were stale.