My daughter and I entered this establishment on Friday, December 4th. I was excited because it was my birthday and the night of the tree lighting ceremony on the pier. I decided to stop in and buy a few bottles for a social gathering. To my surprise, I was greeted with nothing but attitude and rudeness from the older woman there. I told her I was interested in purchasing a Riesling, Pinot Grigio, and a Merlot. She gave me a condiment cup to sample the Riesling. Minutes after arriving, two customers walked in and the woman greeted them with pleasantries(much different from our greeting). The woman immediately grabbed two glasses off of the wall and asked the couple what they would like to try tonight. The woman never made eye contact with us and proceeded to converse with the other customers, leaving us standing there. A few more customers walked in(as I stood there waiting to try the Pinot Grigio), and were greeted with pleasantries and glasses off of the wall. Because of the woman’s horrible disposition, I felt we were interrupting something, so I asked was there an event going on tonight. She responded snippily, «NO, it’s always like this on Friday nights, it’s wine by the GLASS.», and turned her back to us. She never asked which bottles I wanted to purchase, and said nothing else to me. So I exited disturbed and disappointed with no further communication. It became obvious why I was treated so poorly. So sad and unfortunate. Terrible customer service. By the way, there were no customers there when we first arrived. This was my second time there, and my LAST!
Beth C.
Classificação do local: 5 North Beach, MD
Bay Wine and Spirits is the epitome of comfort and customer service. Sharon, the owner, hand picks every bottle in the store, and the selection is better than anything you’ll find in larger stores. The store has a lovely hometown feel, especially on Friday and Saturday nights. Have a taste, stay for a glass, take home a bottle!
Shari L.
Classificação do local: 4 North Beach, MD
Great atmosphere, great selection, friendly owner. I love when they have bands. You can also take the dog inside or sit on the porch! Love the comfy home feeling! Highly recommend.
Roxie R.
Classificação do local: 1 Canonsburg, PA
Very«crabby» /and pretentious owner. Gave 2 samples in plastic: ketchup to go/plastic cup. She continued recommending wines but would then say«but I don’t have any open». I bought a bottle of wine of what she did give us a sample and left quickly to get away from her poor attitude. I was planning on buying a lot of various wines but she treated my husband and I so poor– I’ll never go back. The reviews previous are from 2 – 3 years ago — now I know why there are no current reviews…
Victoria I.
Classificação do local: 4 Silver Spring, MD
We were directed to Bay Wine & Spirits by the owner of «The Wheel Clothing Store.» We were to happy to find this place. The offer wine tasting and ‘by the glass’ on Saturdays and the owner was very good at walking us though the different wine offerings. Great little place. Very comfortable and welcoming décor.
Will O.
Classificação do local: 5 Alexandria, VA
The owner is very personable and provides a great place to sample wines on her tasting nights. She provides the wines at reasonable prices per glass, and you can bring snacks in to make sure the night is complete. It’s fun to go with a group of friends and sit on the porch.
Bonnie A.
Classificação do local: 5 Dunkirk, MD
Wonderful wines, great hospitality and a warm welcome is what we experienced walking in the door. Sharon was very knowledgeable and helpful. Some of the locals were hanging out, chatting, and welcomed us to join in. It was great fun.
Shawn A.
Classificação do local: 4 Lynchburg, VA
This is more of a wine shop than anything, the spirits selection is pretty small and a bit pricier due to their lower volume, but they do carry quality spirits. The lady that runs it is extremely pleasant and friendly, as is her father whom apparently helps her out around the store a bit. She clearly knows her product very well and had no problem reeling off info on everything from her selection and pricing, info and suggestions on the regions that I was interested in, as well as notifying me of some current trends in these. Another cool thing is that on Friday evenings there are a group of businesses that stay open later(along with the restaurants and bars that already do) to allow people to sample their products. There is free wine and food here and she even keeps some beer stocked in case men feel a bit too fufu about drinking wine. I haven’t gone yet, but one of these weekends I’ll get around to it. Being more of the city type and someone who generally does not need much customer service I found what was offered here very inviting and would not hesitate to return if looking for the perfect bottle of wine, which is priced pretty well.