Tran Tran Nail

Been here a few times for pedicures and brought a different person with me each time and all of us have really liked it. The deluxe pedicure has all the bells and whistles: foot soak, massage, paraffin wax, hot stone massage, lotion, and nail care for a reasonable price in a comfy leather chair and clean environment. The regular massage that the techs do with their hands is nice, but I really wish it was longer as it’s one of my favorite parts. The hot stone massage is also good but the stones can be quite hot. They’ve never burned my skin, but they can be just this side of uncomfortable for the first couple of minutes before they cool down. I can’t imagine how the techs don’t burn themselves when they’re handling them. It’s a pretty minor complaint though. The nail color was put on neat and tidy. I didn’t feel rushed when I was there and it was a relaxing enough atmosphere. Some of the girls are not fluent in English, but well enough to direct us as to what to do. It’s located in an upscale strip mall with plenty of parking. They don’t accept credit cards — just cash or check. It would be helpful if they told you that when you make an appointment, but luckily I’ve run into that before so I was prepared.

First, I’m a guy so I can’t compare to lots of other places. Tran (sole female owner despite what other reviewer said) has been around for many years, doing my nails for 14 years now. Complete professional and from what I hear from my girlfriend and others, best work and cleanest salon in the area. Yes, some of the staff has limited English but they are all nice and friendly to everyone from what I see every two weeks.
I’m surprised at the couple of negative reviews but I think they just had an unusual situation. It’s hard to be perfect but that shouldn’t reflect badly on the entire business.
Try Tran, you’ll be quite happy and become another of her many regulars. Make an appointment first. Large salon but very busy…

if you like the best, stop. you found it. TRAN TRAN NAILS is GREAT.
the most important thing i like, is that tran tran nails is very clean. they use a new package of utensils for each and every customer. the shop is very professional and the atmosphere is wonderful. all the people are very nice and make for a great atmosphere.
the pedicures are amazing. never rushed and truly a wonderful and relaxing time to enjoy. no one rushes and that is what i really like.
i go to yen. she is a breath of fresh air. very pleasant and does excellent work.
i really look forward to going to having my nails and pedicures at this nail salon.

I don’t know if there is a shorter review without giving a full story, in a few words I’d say unprofessional and disappointed. Was it a scam?
I booked 4 manicures for myself (for my birthday) 2 sisters and my mom. Also, brought my 3 year old niece– first time getting her «nails done».
We had opening appointments at 9am. Walked in and they were ready for us– 2 of the girls were clearly frustrated at the few minutes we took to pick out polish (note to salon, put your colors on nail boards like many other salons do so I can sit right away and pick my color as you start my nails). My nail tech, Yen, was fine with my time spent picking out color. My sister arrived with her 3 year old and decided to not get her nails done purely by the sour faces of the nail tech waiting for my other sister to pick her color, she sat with her daughter and had her nails painted — quick and easy.
We all were sitting and the techs were quite chatty with each other, not with us, which is okay since they all didn’t speak English very well. At one point my mom winced and come to find out her cuticle was cut too much she now has an open cut (small, but that shouldn’t happen), her nail tech also had long nails that also kept digging into her fingers underneath each finger she’d work on– how unpleasant. My mom is not one to make the situation uncomfortable, kept quiet and just wanted to be done.
My other sister changed her mind to getting gel color instead of one that she originally picked — that (based on the facial expression of her nail tech) wasn’t too well received.
So, to the real unprofessionalism– my mom and I went to check out (cash or check only, FYI) I asked for a total amount and Yen said «I’m sorry to have to say this but you guys didn’t pay last time» followed up by the male owner (forget his name) — yes you guys didn’t pay for the last visit.
DUMBFOUNDED for a moment, then asked from last year? Yen said — last year?
I said yea, my sister, my mom and I came last year before thanksgiving. My other sister (pointing) has never been here, nor has my niece.
Yen said ‘oh a month ago 4 girls came in, sisters like you guys, with a little girl too, had nails done and left without paying.‘
So my response was simply yea wasn’t us, like I told you when we were sitting it was one of my sisters first time, and my niece has never had her nails done, so not us. I then asked why don’t you call them and tell them they didn’t pay, you took my number when I booked?‘
The owner said oh we don’t have the phone number from them. Sorry… sorry.
I turned around — with the total for our nails and my mother was horrified they said this, loud enough for everyone to hear. How embarrassing.
We paid, gave tips to the techs who’d completed my nails, my mom and my niece.
My mom went outside to wait with my sister while I waited for my other sister to finish her gel nails. The tech doing the gel nails on my sister would paint the gel on, them proceed to clean it up and take the sides of the gel off. My sister had to say it on 3 nails in a row, then finally my tech stepped in and finished/​corrected her nails.
My sister who had left came back in and asked– why would you do that in front of anyone, do you realize how rude that is and how unprofessional that is to anyone? I said I am so embarrassed that you would accuse us of when the scenarios weren’t even the same, and it’s clear you’ve all been talking about us while doing our nails. It isn’t my fault you don’t keep good records or don’t manage your business better. The male owner just responded with ‘I said sorry’.
Now I see why we were being asked if we’d been there before, to which my answer was yea a few of us, but my nieces first time and one sisters first time.
Was it a scam? Primarily cash business… who knows?
I always go to Nail Designs by Lisa, and will never compromise again to a sub standard place just to try and have a quick little morning thing with the girls.
I did tell them I’d be posting on social media, and expect them to respond with not doing anything wrong, but they did. It was rude and unprofessional to accuse anyone of that, which makes me wonder if it was a scam.
Yes, we still tipped each tech and paid our bill.

They have mice… I was in the middle of a pedicure when a mouse came out of no where and started running all over the place. When I confronted the staff they were extremely un-​phased and blamed it on the coffee shop next door. The staff was rude, the place is dirty and I sadly will never return again.

Best pedicure I’ve ever had! Hot stone massage, paraffin wax, and the works, all for a reasonable $ 40. staff was very friendly and salon was immaculate! I’ll be going back soon!

Very clean and always nice staff… what more could I ask for? Tammy usually does my nail and she, like everyone there is terrific!

Tran Tran Nails is great! They give a fantastic pedicure, with parafin wax, and hot stone massage. Manicures are great as well — quick, and perfect! Friendly staff, and clean environment.

The first time my wife talked me into a pedicure was down the Cape, it was basic pedicure foot massage, $ 50, and parafin wax was another $ 50. Tran Tran, the pedicure with Parafin wax, is $ 40, plus you get hot stone massage, and my girl Lee, gives a massage from the foot to the back of the knee, which is so worth the price of admission by itself. They are soooo friendly, really nice people and they don’t get mad when I giggle and laugh when I can’t the treatment gets too ticklish for me to tolerate.
Don’t get me wrong I’ve been to three places for pedicures, and by far this place is the best that I have been to.

I have been going to Tran Tran Nail salon since it opened. It is well appointed, clean and very comfortable. The service is great. I have been seen by many of the staff and I am always happy with the results. They are great about listening to what you want and do not badger you with questions about other services. This is the nicest nail salon in the area if you ask me.

So clean and a great environment. This is my favorite place for pedicures.