Got a nice manicure for me and my mom($ 16 each) on a Saturday when everyone seemed to have the same idea. Friendly staff, lovely interior, and professional service. I will be coming back here again.
Monique S.
Classificação do local: 5 Stoneham, MA
I absolutely LOVE this salon! All my friends and I come here. I used to be a salon jumper going from salon to salon, but once I came here I never stopped! I have had everything done here from my hair cut, colored, and hair extensions. I have done my nails makeup and waxing! The atmosphere is so fun! Marisa is the owner and she is a miracle worker and so talented. She knows exactly what to do to do my hair and keeps it healthy. The great part of the salon is that everyone is so talented that I am not afraid to go to someone else. There is a stylist named Christina who is also amazing. She has done my hair a number of times as well. I brought my 16 year cousin in there who had made a mess of her when she and some friends decided to do it on there on, and Christina fixed it so easily and it was so affordable! It was gorgeous!!! I highly recommend coming here! You will NOT be disappointed!
Rachel D.
Classificação do local: 2 Lawrence, MA
Clueless girl on the phone making my appointment. After washing my hair, Stylist placed a tiny sized towel over my hair –sat me up, water streamed down my back and front, she immediately walked away so I wasn’t able to ask for more towels. She returned, didn’t acknowledge this obvious issue. Mousse was applied, without asking & I would have said no way. Very negative attitude toward a walk-in customer not even trying to hide it from me. Ignoring me to roll eyes toward him. Bad form. Pricing was okay but they sent me an emailed receipt which listed $ 45 plus $ 2 «service charge» no idea what that was for, it wasn’t explained to me, perhaps it was a mousse charge… would have felt better had it just said $ 47. I’d prefer better communication and more professionalism. I won’t be back. If the owner ever reads these, she should do some customer service training & supervise her staff better.
Jennifer F.
Classificação do local: 1 North Andover, MA
Not a fan of the mani/pedi service. The woman who did my nails was very sweet but the setup is not nice — they have her(you) stuffed in the back of the salon in a shabby looking corner. There is one pedi chair and one nail station, neither looked super clean or modern. They definitely need to give her a better setup to make the experience anything near luxurious or relaxing — staff is just blazing by her back going in and out of the back room the whole time. The place seems pretty nice from the entrance but the closer you look the more you can see the need for maintenance, new equipment and cleaning.(Not to mention, I was in in late January and there were still Christmas decorations all over.) The polish selection is okay, but definitely a lot of polishes I would throw out of my own collection because they were old or chunky. I unknowingly chose a chunky one for my nails. I should have spoken up when I noticed it going on clumpy(I was zoned out, trying to relax so I didn’t really notice till the second coat then I felt bad) but it’s also weird the tech didn’t say anything or offer another polish either. My toes actyally came out pretty good. She accidentally filed some skin off my big toe when she was looking away, but I don’t think she noticed. It didn’t really sting me until later on so I let it go. I just kinda wanted to get the whole thing over with since it was clear almost from the start it wouldn’t be the soothing experience I had hoped for. My appointment was a day after I’d tried to get a mani/pedi on a walk-in basis(they couldn’t take me.) That first time I walked in the reception was not warm or welcoming at all — the one person at the desk was seated, on the phone dealing with a client appointment and did not smile at me. I just got a «look». I should have taken that as a sign to go elsewhere. Site also says mani/pedi combo is $ 40 — I was charged $ 48, the price of each service separately. The $ 8 wasn’t worth the fuss since I knew I’d never go back anyway, so I just wrote it off as another part of a not fabulous experience and left. My sister works in a salon and my expectations service-wise are high but tempered by the reality of how hard working in a salon is, which is to say, Im pretty forgiving. I won’t be back here.
Kristen T.
Classificação do local: 5 Boston, MA
LOVE! This place came highly recommend and it was well worth the short drive to get there. I got a cut and a highlight from the owner and she was super personable and really interested in what I wanted done. I love how it turned out. This salon has it all and it will not disappoint. I just moved to the state and they were so friendly about giving advice on what I should do here. Great experience!