Jiffy Lube

I was in the area and had a few minutes to kill. I drive past the a jiffy lube and remembered I needed to stop in and get a top off. I don’t know how long this process takes but if it was a fairly quick service I would have just enough time.
I pull up and an older gentleman starts waving me to one side so I rolled down my window to ask how long of a wait it’s be for the top off? He looked around he’s like «about a 20 minute wait». I told him «ok thank you» but I just would have enough time w my pressing schedule. I go to reverse and he makes a sarcastic comment of «lol I can’t just put you in front of everyone else». My well mannered side responded with «of course not»… What I really wanted to say was, «of course not D*ck, and nobody was asking you too!» Smh. All that for a quick inquiry. I won’t be back to this location.
What’s even better is top off ur a complimentary service its not like it was a loss of business. Unnecessary drama for no reason.

Clarence here is amazing!!! Great customer service. I highly recommend getting your service here. 5 stars Clarence!

Really quick, helpful, and friendly. I trust these guys more than any other place I’ve been to.

Best jiffy lube I’ve been to. Very transparent and understand that some people like to do things themselves, and others want it done for them.
They never pushed anything that I didn’t already need or know about. The price is good, wait is always short, and the guys are very nice. Never had an issue and actually started to bring all my family cars here.
Will be back every single time

I always go here for every oil change and am always greeted by an enthused staff. However today I was very disappointed with the woman at the front desk (short blue hair). Everything was going as usual, standard procedure, but when she brought out my air filters to show me that’s when the experience turned foul. I asked if she could just flip it over so the leaves fall out and she replied with attitude «no but you can do it yourself». Obviously the filters needed to be replaced but I was already spending $ 100 on an oil change. I would think the least you could do is let the leaves fall out, I don’t need a warranty on my air filters. She then failed to tell me about the top off policy and offered a less than adequate good bye. Is a little politeness too much to ask for? I will definitely go else where if this happens again.

Really? The biggest worry for me was leaving my car with my wife when it had a flat spare tire. Oil change was secondary. Having asked that before entering the store I thought it was taken into consideration… but NO.
They tell me to wait for a long queue just because they missed it?
Don’t make frowning/​sad/​angry faces at your customers please.
And what do u do finally is unfinished work?
keep the spare in my trunk without the nut & screw bolted?
Will never visit again.

Had Signature Service done at a different Jiffy Lube and free fluid top offs are included for 3000 miles. I stopped in this location and they checked my fluid and I was in my car out the door in less than 20 min. All I needed was washer fluid, but they checked all my levels (radiator not included) and didn’t put up any hassle. I’ll be back for you Jiffy Lube!

This place is the worst! In the past 2 years they have broke 2 of my tire valves. I have sensor valves for my car. The first time they replaced it with a normal vaulve and now the second time the didn’t replace because I didn’t notice right away, and why would I. this is 7 days later my tire was low and I take the cap off and my tire goes flat. I will never go back to them or and jiffy lube ever again.

It’s slightly more money than the local garage, but I like the convenience of not needing an appointment. They run diagnostics, likely in the event that they can upsell, but they are never, ever pushy about it. I never leave having spent more than I wanted or could. Everyone at this location is so courteous… they escort you into the waiting area, inform you of the magazines, coffee and restroom and then escort you to the car and close the door once you are in. Seems like a little thing, but when customer service seems to have gone by the wayside in most places, these little touches are a welcome surprise.

When I got to my car this morning, the battery was dead. I received a jump start, but was travelling to Philadelphia from Baltimore that day and was afraid once I parked again it would die and I’d be stuck. I stopped at this Jiffy Lube location on the way to have my battery replaced just in case. They did a diagnostic on it and let me know my battery and charging system were in great shape– no need for new battery. They took time to help me figure out which light had been on to drain the battery in the first place. I appreciated their honesty and helpfulness. They topped of my fluids and sent me on my way with no cost. Great experience!

I love this place! The guys that work here so friendly, I am always in and outta there fast too. I know it’s just an oil change but this place is great!

Thanks managers at this location. They checked and corrected overfilled oil change made in Houston location.

Come on guys!!! I have been getting my oil changed at Jiffy lube for years and years, and have never had a problem. This last time they forgot to screw my undercarriage shell on, so it dragged or scraped on every dip or bump I hit. I had to find time to go back and have them screw it back on. Customer retention anyone??? I was obviously not happy about this, but they made no effort to smooth things over. So, seeing that these jiffy lubes are mostly franchised, I will continue to get my oil changes by jiffy lube just not this location.

I found myself at Jiffy Lube today since I was slightly overdue for an oil change. I’d never been to a Jiffy Lube before, but the technicians quickly put me at ease and their office guy, Jake, escorted me to the waiting area/​lobby.
I got the regular oil change ($ 35.99) with a coolant top off ($ 4) for about $ 45; the difference here though is that unlike other places that only do a 5qt oil change (which puts me a quart low right off the bat), they will automatically fill your oil to what it should be (even if they do charge you for the extra quart over the regular 5). The lobby area is really nice as well; they have really nice seats as well as coffee and a popcorn machine!
Jake was also super helpful. He did try to upsell on my oil change, but he showed me the filters that needed changing and why they needed changing instead of just expecting me to take his word for it. Once I told him I was on a budget, he dropped it, so kudos for that.
I had a great experience here, was in and out quick, and was treated like a valued customer (even though it was my first visit). Thanks a lot guys; I’ll be back!

We won’t be back. $ 80+ for an oil & filter change? I don’t think so! Plus they left dirt in my car after working on it.

I have had some horrible experiences of waiting for hours to get my oil changed and have always had a good experience at this location. You can expect them to try and up-​sell/​recommend all kinds of other services, but they’re never pushy about it. It’s quick and there’s is popcorn in the lobby! That gets an explanation point even when I don’t like popcorn. It’s easy to find $ 5 off coupons… after that, it’s $ 32 for the basic oil change.

Technician quoted obscene price saying my New Beetle uses only synthetic oil. This is not true and was a clear indication that he wanted me to leave and not provide service. I went to SuperQuick in KOP who changed the oil fast, AND if I did need the synthetic service, SuperQuick was $ 20 cheaper. Go to SuperQuick.