Threading Concepts

I’m only giving the one star cuz I got my eyebrows done right away. There’s a reason why no one goes there. She messed up my eyebrows the middle is completely uneven. It was so painful. I was like why does it hurt. She’s like it hurts more than waxing but last longer. I was legit bleeding from my eyebrow when I got home. My eyes are jn so much pain. DO NOT GO HERE! I placed a pic up above.

This place is horrible… The only nice thing about it is the décor It «LOOKS» classy but the workers are far from it. First of all when I asked how much it was for the threading the girl at the front desk looked at me like I was asking her for the price of tea in china. Like this is a eyebrow threading place is it not? She looked at me as if I was a bother to even ask no customer service skills what so ever. Secondly the girl who did my eyebrows was in a rush and seemed bothered to have to do my eyebrows. She took like a total of 5 minutes quick sloppy service. I will never go here again I feel like going back and expressing my discuss but Ill keep it classy unlike them. Good luck with keeping your business up float with that piss poor attitude and BAD customer service skills ladies.

I’ve went to them. when they were still in a booth and was never disappointed me and my niece went today and left with my nieces skin peeled off I’m 3 different spots and they acted like they really didn’t care about it. Didn’t even give her anything for her eye. They don’t even deserve 1 star from me.

The worst threading experience I have ever had. I told her from the start I like full eyebrows, not to thin them out. After she was finished with me my eyebrows were way too thin and uneven!!! The right one had no arch, she just chopped it off! Despite the good price do not go here!

I have gone to this threading salon many times and I ALWAYS leave disappointed. I went in last week and clarified with the girl that I wanted nothing but a clean-​up. She responded back to me ‘ok, I will only remove new growth and leave everything else.’ She completely thinned out my brows, totally threading off my arch and completely messed up my eyebrows. Now I will spend all summer trying to grow them back. I have told myself many times to stay away. This time I really learned my lesson.

I have been to this place many times because the location is convenient. They never do a good job. They leave stray hairs, rip the skin, rush through each customer and are generally rude. I was at the HIP mall on Saturday May 9, in desperate need of eyebrow threading so I stopped in. I had my kids with me. There was one person working and 3 people waiting. I signed in and sat down. After waiting for10 minutes, the ONE person who was threading, looked at me and my kids and said we had to LEAVE because we had drinks (cups from dunkin donuts with lids). She didn’t ask us politely, she rudely ordered us to leave in front of other customers. I will never go back there again. Beware of this place. Rude staff and poor threading!

I was there on a Friday, had the same lady whose done my eye brows many times and she was great.
I wanted to try the eyelash extensions for a wedding I was attending, so they told me that they open at 9:30 Saturday to come, and they it’ll take about 20 min. As I was leaving she said there will be 3 workers who do the eye lash. everyone heard loud and clear what she was telling!
I get there and the lady says, the one doing eye lashes is running late please come back 10 sharp. When the worker finally arrives, she comes in with an attitude-​gives her co-​worker attitude then turns to me and says that she can’t do any eyelash extensions today! Then she’s talking louder in her own language, then turns at me and says if you want to come back at 11, I can probably to do it but no promises! Unprofessional. Rude. And Bad attitude!
I was not happy!

OMG so bad. I have been going there for years. I never had a problem till today. First the girl never said a word to me after I said hello & explained i couldn’t use my tongue to tighten my lip tissue due to tongue cancer. Not a word. Then she messed up my eyebrows so badly that half of one of my brows is missing. I look like Hitler is on my brow. then they had enough to tell me no charge. really? you think? They tried to say she messed up because she was tired. I don’t care! if you are too tired to do a proper job, then you shouldn’t be working period. Horrible brows, horrible customer service. Oh, they also had the nerve to get mad at me when I warned a women to not have the same tech that I did.

stay away from these people… i went in one day to try it out. these «ladies“are very rude and loud. no customer service what’s so ever. and the only person who understood half i was saying was the girl on the register and some other lady. hardly any of these ladies understood english. né ways the next 2 weeks i went in because the girl in the register never gave me a card with a hole punch. i didn’t care but i don’t like people who cheat or are money hungry. they said they didn’t remember me from. the last time. we’ll obviously i paid with credit card and it shows on my statement i went 2 weeks b4 to get my eyebrows done and the girl didn’t give me the card with the punch. so i deserved a card with 2 hole punches. the girl on cash register didn’t do it. well dear u are losing on your customers for something so simple instead of doing ur job. u created more bad reviews for that threading shop. i told them i will never come here again because what they did was wrong. plus they threw my receipt in the garbage. and gave me a really bad attidude and ugly face expression. i will be calling the mall to issue this manner. if they don’t like americans they should go back to were they come from and learn how to respect people.

I have been going to threading concepts for about 2 years now. They moved into a storefront which now offers more services. The storefront is beautifully designed! Threading concepts is clean and filled with very friendly women. I never wait no more than 10 minutes to get my services done, they are quick. I go to whoever is available, they all do a great job! I do have my favorite and that’s Japla (sorry if I misspelled your name) I also love the specials they have. Mondays are $ 8.00 for eyebrows and on Tuesday’s it’s double punches on your punch card. After 10 punches you get $ 10.00 off your next service! I highly recommended threading concepts to everyone! Stop the waxing and start threading.

Absolutely love this place because of Sweety (sorry if I am misspelling her name). She is always kind and friendly and her skills cannot compare. I have had threading done by other women there, but by far she has the best attention to detail. A++!
Don’t forget about the stamps for each service! They give you $ 10 off after 10 stamps. Cha-​ching!

Horrible! They talked me into «tinting» my eyebrows… I have blonde hair, they DYED them dark brown/​almost black. I also had dye all over my face, lady then says,“oh looks nice” um no, fix it, she says you go upfront and pay! Oh no. For the owner, I was in seat 5 today. The tech had no clue what she was doing, another tech tried to help. My eyes were burning, never again. Stay away, the only thing nice about the place is the sofa!

Pili (the owner) is the BEST! She never overdoes the threading, and I’ve never had a problem with red irritated skin afterwards (like at some waxing salons.) I will never go anywhere else! Great new store space too!

OMG !!! They took less than 2minutes and one eyebrow was shorter and higher how can u do that bad of a job _​thanks to this horrible experience my wedding photos had to b edited one by one because it was noticeable even after the make up uggghghow can they run a business if they obviously don’t have a certification for it _​while I was waiting another girl was complaining I should off ran for my life. I will tell everyone I know how bad the service was + they were rude and charging $ 10 for a miserable job … Please stay away from this place …

This location is inside the HIP.
Poor service… I went in to get my eyebrows threaded, they were done in less than two minutes and they didn’t even shape them. I was the only one there so it wasn’t like they needed to be in a hurry :(
The worse part of the experience is the girl who threaded my eyebrows was really sick, snotting and blowing away. I definitely don’t think you should be touching peoples faces when you’re sick. Take the day off!!!