What a disapointment. I am not a Merle Norman user, but I almost was, until I came into this store. My mom has used their products for as long as I can remember and her and I went into this store to get me started on their product. The lady that was in the store said that the owner was going to be gone for the week and that we could come back then and get color matched. She didn’t even try to help me out. She acted like we were bothering her by being in the store. I was really surprised that the lady that works there can’t help out with makeup, why was she even there? Anyways, I think there is another Merle Norman store across the highway and even though I haven’t been there, I recommend you try that one and don’t even waste your time on this business.