Lucca Norman

I went to college in Norman and have shopped here many times over the years. I recently purchased a sweater to wear on game day when the weather became colder than anticipated and wore it for four hours before realizing the seam on the sleeve had come apart from my wrist to elbow. Because I had no other clothes to change into I kept the sweater on throughout the game and by the end of the game the other sleeve had come apart in exactly the same spot AND the seam on the shoulder had come apart as well. When I brought the sweater in the next morning with a receipt showing I had purchased it the day before and showed the girl how it had fallen apart they told me nothing could be done since it had been worn. I offered to exchange for a different piece of clothing and was told that was not an option either. In my opinion this is no way to treat a customer and shows that they are not at all concerned with the quality of clothing they are selling in their store. I will not shop here again and will advise my friends not to as well.