Fast Lanes

These people are rude and nasty. All I did was ask them to get the bugs off my bumper. I will never use this place again.

They damaged my car and refused to pay for it. They said they were not liable for any damage to customer’s vehicles! I demanded their insurance certificate and they refused to provide it to me.
Don’t use these guys unless you like fixing your car on your dime when they make a mistake and damage it!

I used to get my car detailed here until I had the following incident. I dropped off my car to be washed and detailed. When I came to pick it up it was parked at the curb on the West side of the building. As I went to get in my car I noticed that the rims nearest the curb had been scraped up against the curb leaving noticeable scrapes and damage to both rims on the driver side.
The reason that I know that it happened while in their care is because I could still see metal shavings stuck to the rim where it had been driven up agains the curb. In addition to deep grooves and scrapes the shavings were still smeared along the rim and tire. If I had done this before I dropped it off to be detailed then the car wash would have most certainly washed off the evidence.
When I asked them about the damage I was deferred to a manager who was hidden behind a closed door in an office and who refused to talk with me about it. When I followed up with them with a letter, I still received no response. I called up to find out what I had to do to get a meeting with someone who could address the problem and I was given the name of the manager and told to come on site to see him.
When I showed up to tell him about the incident he did not as much as acknowledge that it was his problem and offered no remedy or even an apology. It was just like, tough luck buddy, I am not going to do anything to make it right.
I would never use these guys.

I made an appointment to get the full interior detail and car wash. Even though it was a busy Friday, the manager was able to fit me into the schedule because they need at least 5 hours to work on your car.
There are 5 lanes to drive up to with a person waiting there to assist you. I got to go ahead of everyone and get someone started on my car right away because of my appointment. Dave made me feel confident that they would be able to take care of every spot that I hadn’t been able to clean myself, such as around the speakers of the door, cupholders, and scuffs on the ceiling. Right now for a spring special for $ 45 more they can give you a fabric protector and deodorizer in the car. I am already paying $ 125 for everything and one of those options comes free for me anyways so I passed on the offer.
They have a decent waiting area inside with a tv, chairs and a table, some toys for kids, magazines and post cards for sale to look at, and a fireplace. The only suggestion I would make would for there to be more seating and a nice coffee machine for complimentary drinks.
Overall, they do a very good thorough job on the cleaning and customer service is excellent. Downside is if you have no ride while you wait for your car to be done, you may want to bring some entertainment of some sort unless you want to be bored to tears.

Fast and friendly. The discount on carwash with an oil change made it very affordable to wash a large SUV. We brought a smaller sedan in the next day; all was fine until smoke appeared from under the hood after driving away about 8 blocks. it was probably just a few oil drops that burned off as the symptoms went away. Go early in the day.