Wags Doggie Daycare & Self Dogwash

I had similar experience to an eariler reviewer with daily charges being off. Additionally, I was never offered a tour of the facility, which seems odd to me. It’s like taking your kids to daycare and handing them off at the front door, with no idea of what they’re experiencing afterward. It’s weird and sets me at unease. Moreover, it’s a small facility and my dogs aren’t that tired, like they are when I’ve taken them to larger places. Unfortunately my dogs are a little wild and barky, so my options are limited by what daycare will take them. Regardless, I’ll be taking my dogs elsewhere from now on.

This was one of several locations that I evaluated before deciding on where I could safely leave my baby.
The people were pleasant enough, and I came back to use their self-​serve bath services, but I had an incident where the owner was making an error with my change, and I had to mention it to him three times before he corrected it, as if he thought I would forget he over charged me. There was something hucksterish in his demeanor.
It just left a bad taste in my mouth. Admittedly I have not used their boarding services, but the devil is in the details. I won’t go back.

I love this place! As a happy middle ground between work and school for me the location was perfect for the right price. I love coming here more than the others in the area because they knew us personally and treated us in such a friendly manner. The only qualm I have is that they are not open on Saturdays, however there is no place open on Saturdays for daycare so I can’t really hold it against them.
Nikki

So I have taken my dog here for a little over a week now and they seem to be, like my rating says, A-​OK. There isn’t anything terribly bad about this business nor is there anything outstanding. They have a small little business located on 21^st Street right before you turn onto Hampton Blvd. You may easily drive right past it unless you notice the multicolor drawings on the outside of their building.
They offer half day (5 hrs or less) or full day (5 hrs or more) of care. You can buy «bulk» orders which will help you save some money. They aren’t terribly expensive relative to the other places around here and the people there are very nice.
My dog seems to enjoy the play style there as he is always dragging me towards the door which I presume to be a good indication of the «fun» he gets there. However, I have to mention that on several occasions, my pup came back with bite marks on his face, clumps of missing hair and a bleeding ear. They helped me clean off the ear when I picked him up and there didn’t seem to be any lasting damage to the dog. I don’t have a whole lot of experience with doggie daycare so I can’t really do a comparison. They will feed your dog if you provide the food and instructions at no extra cost and you can make reservations by calling or emailing them.
You do have to bring your dog in for an assessment. This means they are trying to see if your dog is aggressive and plays well with others. It takes about an hour and basically they just put your dog in with the others to see how they play. They also have a tiny room in front for smaller dogs/​puppies.
No, they do not board dogs.

We’ve taken our dog Keegan here for nearly a year. We chose Wags since it’s in our neighborhood and within walking distance if we want to drop him off for half a day of fun. Our dog has A LOT of energy and is very social, so having a local doggie daycare that we trust makes a world of difference in our lives.
Before choosing Wags, we checked around with our friends who also bring their dogs here, all of whom said they — and their dogs — love it here. The staff are very friendly and attentive, and the prices are reasonable (discounts if you buy full– or half-​day packages). We like their flexibility in scheduling; often we’ll call only a few minutes before dropping him off. Reservations are suggested, but not required.

Yikes.
My mom used to take her dog and my replacement, Barnaby, here while she was at work. She loved how friendly the staff was and that they had a puppy web cam that she could check in on him from her computer. Super cool idea, yes.
While she was on the site, she saw him go from on some puppy stairs to on the floor in a split second. Thinking that maybe the cam glitched, she called just to make sure he was doing okay. They said he was doing great and it must have been a delay.
When we picked him up that day, he was in the corner crying. After taking Barnaby to the vet, we found out he had a broken leg. We called to tell Doggie Daycare and they said they wouldn’t accept responsibility. It wasn’t like we wanted the bill covered, but a phone call when he fell would have been nice rather than him laying there all afternoon.
The other dogs seemed really happy there so perhaps we just got a fluke accident, who knows. But for a pricey dog sitter, this just didn’t fit the bill. Two thumbs way down.