Ear Nose & Throat Ltd

I went here for the first time this past Friday. As a new patient, I was expecting a lengthy new-​patient process; however, it was quick and painless.
The male nurse (forgive me as I don’t remember his name) is retired air force and has SO much personality. Although I’m 29, I was still nervous about what was to be done. However, this nurse had a way of removing all of my anxiety. He made jokes, asked questions about my professional life, and eased my financial fears about being self-​pay. I had already paid $ 150 just to see the physician, and, well, as a nursing student and part-​timer, I was concerned about the procedures the physician may choose to perform. But, this nurse just carried on with his jokes and made me feel so at ease.
I saw Dr. Roche. He was incredible. I’m assuming my fears had been shared with him because he immediately asked where I was attending school. When he told me what he’d be performing (which I had done over 20 years ago and remember it being horrific), my response led him to say that I was acting like a 12-​yr old. I was, really. His humor and whole approach relaxed me. He was quick, efficient, professional, and very nice. And shockingly enough, it was relatively painless!
When I left to check out, I was credited most of my money back. I still am shocked at how much I was charged for an outpatient procedure that even with insurance, is quite expensive. It’s clear that they are in this practice for the right reasons and have their patients’ best interest in mind. I know that I was charged what I was because I was self-​pay and in school, and it was clear that they kept this in mind. Or at least that’s what I believe to be true.
I will certainly be going back. The staff are beyond friendly and the whole atmosphere is amazing. I was in and out, as a new patient and having a procedure done, in one hour and fifteen minutes. I HIGHLY suggest them.