I used them to fix my imac — it broke within 2 weeks again and they charged me again. Both times the computer had the same issue failed to load the operating system. They claimed they changed the hard drive and the second time he blamed it on a sensor. However, both times he «had» to reformat the hard drive. I am very suspicious to what they exactly did to my computer and I was charged twice within a spam of 2 weeks. I will not use them again.
Jenna S.
Classificação do local: 1 Chicago, IL
the owner is a racist!!! I went in here based on Unilocal review and trying to fix my computer. He told me that I need to fix screen for 159 so i said okay Three days later I went in bc he said it was ready, and I saw my laptop was way off on colors. My adobe icon was almost black. So he told me he’d install another screen and five days later he called saying I have an another problem need to pay another 75 dollars. At this point, I told him I wouldn’t have made a decision to fix my old laptop if I knew I need to pay 250. He got so angry at me saying we dont live in korea and we live in america(when I obviously am more American than he is) and he told me fuck you. He yelled at me constantly and cussed me out. Ive never got treated at any place this badly. If he wasn’t happy with my response, then he shouldve negotiated his terms instead of being a racist. I’m about to go pick up my laptop now and I’m honestly scared to death that he might pull a gun on me. — — — -I just came back n he told me that he was not being a racist and he just assumed that koreans think everything is free. According to race and society 101 class i took at college, having presumptions about certain race and discriminating against that race is called racism. I told him why I felt that he was being a racist and his exact words were«racists call racists so you must be a racist.» Which makes no sense and made me speachless. He also told me that he said fuck you to me because he was pissed off at what I said which is probably the most unprofessional way to react in when youre doing business. I might be one unhappy customer but good luck to him running a business with that kind of business strategy and customer service in most korean saturated city. I mean is he going to say fuck you to customers every time there is a misunderstanding? So low… never want to deal with that again.
Mark D.
Classificação do local: 3 Decatur, GA
I have to give a neutral review on this one. He was not able to fix my Xbox360, so he didn’t charge me anything. It only took a couple days to get back to me. Just be careful going here or you might drive right by it. When you see a bunch of garage doors on your right, turn into the next driveway.
Edward W.
Classificação do local: 5 Atlanta, GA
My Xbox 360 was shutting down with two flashing red lights. Google suggested an overheating issue, but it was barely warm, so it looked like it wasn’t just an acute case I’d be able to cure on my own, but a hardware compromise. Unfortunately it was way out of warranty, and it’d be $ 140+ for Microsoft to fix it(not to mention how long it would take to ship it and wait for them to repair it). Surprisingly there’s few local options for game console repair, but I found Apex online. Its in a barely-noticeable industrial office strip but the owner was friendly and clearly knew what he was doing — he had shelves full of consoles he was repairing, and another guy showed up to have his Xbox fixed while I was there. After explaining my options(short-term fix vs. long-term fix), the owner fixed it the same day and covered it with a 90 day warranty, which made me pretty happy. One quick note — their website says they charge $ 50, but thats ONLY for the short-term fix, which he explained involves redoing the soldering that has cracked from the heat and caused this particular issue. In other words, if you want to get your 360 working again for cheap even if the problem reoccurs, that’s your option. If you want«the works,’ which includes having them install a better-quality cooling fan and replace some parts that aggravate the overheating issue caused by Microsoft’s shoddy design, then it’s $ 100. That’s still cheaper than Microsoft or buying a whole new console. I will mention that the fan they put in is LOUD. It doesn’t bother me yet since I use a headset when I play, but if you watch Netflix or DVDs on your Xbox you will definitely notice it all the time. The owner said if I want to switch back to the stock model fan, I can do so under the 90 day warranty he gives, but I haven’t decided whether I will. All in all, if your Xbox 360 is on the fritz and out of warranty, Apex is your place.
Mathan G.
Classificação do local: 5 Stanford, CA
Wow – these guys fixed my xbox 360(three rings of death) in a matter of hours(screw you Microsoft). They are extremely friendly and supremely knowledgeable about the xbox and hardware in general. I was at first hesitant about the long drive up to Lilburn, but it was well worth it.