Storage Solutions – Norco

I have had storage units at different places pretty much my entire adult life and these guys are the best by far. Modern, professional, clean, friendly. Super safe. Great place. Could not be happier.

I have been a customer since 2007 and just recently left Storage Solution as I moved out of state. This place is awesome they meet all my needs and then some!!! I don’t do business with a place for 9 years if I am not satisfied so this should tell you do business with Storage Solutions they are amazing!!! Their prices are great and Pat and Mardi in the office are the best!!! Thank you for taking care of me and my stuff for the past 9 years and if I ever make it back to California you have my business.

Storage Solutions Norco offers good prices on their units. They offer competitive online pricing. Before signing up for a unit, look on their website, and see if the unit you’re interested in is posted on there for a better price.
The storage area feels safe. It is gated, and no one is allowed in after 10pm.
Before checking out, remember to discuss the check out process so they can give you the best customer service in a timely manner. I recommend to ask 30 days in advance so you won’t pay money when you don’t need to. Ask for Mardi, the manager.

Save your money and find somewhere else. We had rat droppings ALL over our things! My brother had his things here as well and when they moved out he found a dead RAT in his storage area! this is a nasty place the people that run it ARE super nasty when you have a complaint and when you ask to speak to a manager they tell you no that they are the manager and will not let you speak to anyone else. SAVE YOUR MONEY people! I wish they had negative stars!

Mardi pring, has been amazing. From the day I got my storage unit to move my move out day. By far the best experience I’ve had at any storage location. I’m so glad I stumbled on this location. Thanks Mardi!!!

Just rented a 10×15 unit today and the process was fabulous. While they didn’t initially have anything available when I went in, Mardi was more than helpful in making sure he contacted me as soon as something became available. After calling me today to let me know one was available, I went right in and the whole process took less than 20 minutes, both Mardi and the lady that was also there were huge helps, helping me with boxes I needed and the lock I purchased, they even loaded my car. A+ service and the facility was very clean.

This place was such a disappointment. Compared to the previous location we had at another storage location it was such a let down. Unfortunately our prev location closed down and we had to find a new storage. We wanted something similar to what we had a «new facility» well kept and inside with AC first and for most! We ended up here after doing some research even tho it was a little out of our way and the price was def. Higher than our previous storage we were ok as long it was inside and like I said had AC. When we got our stuff in everything went well and then about month or so we went back to go through our stuff as soon as we walked in to the facility oh my god hot and humid! We figured the AC must be broken, no biggie. After a second visit about a month later it was the same! We got what we needed and sweated out of there. I called customer service and explained everything and they told me that the person who «sold» to us is no longer w/​the company and they are not responsible for anything they might have promised us. They said that they don’t use AC and since I’m on the third floor it’ll be hotter than the rest. They said they are willing to change my location when another one came up in the lower floors but it’ll cost me more! Whaaaat? I’m already over paying to be in this location and now they want to charge me more $$ to move downstairs? The problem is not the level or the elevator but how hot it’s inside! I told them that at our prev location we had a high floor and it was always nice and cool and we paid way less! Nonetheless we stayed there, it’s not worth paying more $$ for a lower floor. The final straw came when I called another time to ask a simple question like the size of my storage and they didn’t have this information available they would rely the message and get back to me. Are u kidding? you can’t even answer a simple question? We are moving out today! Not worth the price at all! They haven’t been very helpful or understanding. We learned that not because a place looks «nice & new» on the outside is worth the over priced bill. I’m sure I’m not the only person who’s complained about how hot it’s inside either.

Great customer service. Very friendly and helpful. Best rates in town and the prices never go up.

The customer service is fabulous, and the facility is clean, well secured, and easily accessible!
This place comes highly recommended!