MESHREKY JOANNA DO

Totally unprofessional. Their poor excuse for an office manager «Dama.» Obviously has not been trained in office protocol. Filing a grievance with the insurance company for these inappropropriate actions and attitude.

I wouldn’t even give them 1 star but I have to just to leave a review. We were working with Jennifer the nurses assistant but by her mannerisms and attitude you would think she was a neurologist. She gave out false information to the patient in the hopes that it would push the client to just drop the issue and blame the carrier. When in truth their office did not do their part of the job by sending in the pre-​authorization to the carrier for approval of the medication. Besides her attitude, signing dramatically, and her hanging up on the patient and us, her blatant lie to cover their laziness is the worst part. If you cant trust your medical doctor and their staff, who can you trust? I would suggest no one use this office. And if the doctor reads this, I would seriously consider letting Jessica go or at least teaching her what customer service is especially in the medical field where peoples health is at stake.