Universal Appliance Parts

I purchased an air conditioner part for $ 12 and the dude helped me like if I was buying a $ 1200 part. Excellent customer service. He made extra phone calls to ac technician for me. Made sure the part I bought would work.

Needed a part for my dryer. Other places quoted $ 15, got it at Universal for $ 5 and was in and out

1) Parts other retailers don’t have, (specifically a filter for my Maytag side-​by-​side)
2) Added points for opening the doors after hours to make the sale.
Hooray for small business!

Reached into the Kenmore a couple of weeks ago for a cold drink and felt warmth. Opened the freezer and was greeted by an arctic blast. Freezer works, fridge not-​must be the defrost timer is kaput again. Luckily this has happened before. Of course, it’s Sunday. No part places are open today. Decided to try Sears. The woamn on the phone tried to find one locally, but none were available. Said they could have it to me in 2 days at a price of around $ 40 bucks. Since I remembered that the last time I replaced the timer, it cost around $ 30.00, $ 40 was not too bad.
Decided to try Coast Appliance in Van Nuys on Monday, where I had bought them before. Yeah, they had one at the price of $ 60.00. What! Sears was cheaper. No way. Coast has always had reasonable prices on their parts, so I was stunned.
Turned to Unilocal and found this place in the Russian section ofWeho. Called and found that they had one for around $ 30. Told the guy that I would be there in the next week.
Went there today and got the part for $ 30. The guy was friendly and even explained how to install it. He even understood my «thank you» in poor Russian. Told him I would be back any time I needed appliance parts.
Don’t know what happened to Coast Appliance’s prices. Will check with them in the future, but Universal seems to be my new place.

Of course my clothes dryer breaks right at the start of a holiday weekend and what do I do? I call Coast but no answer so I wait until they open on Tuesday then send my pops to pick up a belt and a pulley. He comes home with a belt and new motor at the tune of 200 bucks. WTF? My dad tells me the guy at Coast tried to find the pulley by itself but it was no longer available and the only way to get it was to buy the whole motor. I found that a little hard to believe so I go online and find Universal. After not being able to do laundry for three days and having to work on the fourth day I forgot to call about the part until 5PM. I called Universal and spoke to Emil. The looked up the part in less then a minute and told me he had one in stock for $ 27. That alone would earn four stars but when he made arrangements for me to pick it up an hour or two after closing time star number five began to shine. Thanks to Universal I was back doing laundry that night.
Thanks Emil.