Massage Envy

Do not come in expecting to have a relaxing time. Sales. Sales. Sales. You can get out of the contract you sign if a DOCTOR says it is contraindicated. ATTENTION ALL DO’s YOU ARE NOT DOCTORS! You can see patients, write scripts, have your own practices, BUT MASSAGE ENVY SAYS… you are not a dr! ONLY the MD behind your name affords you the powers of looking out for your patients well being… oh and there is NO CORPORATE! I am fully aware that it is a franchise, but when asked for a corporate number, it doesn’t exist. Hmmmmm. Well I will find it! Owners looking out for themselves. Can you guess what their profession is??? Terrible terrible place. I only gave it one star because I had to.

I walk in to get a massage that my father scheduled for me and on the phone said that I was a minor. He paid for the appt and I walked in, filled out forms, went in the room only to be told I couldn’t get my massage unless my father was present in the room. Understandable rule if they would have told my father that when he scheduled the appt. but instead I was already in the room when they decided to inform me of this. My father was at work so I ended up having to leave without getting a massage. But after looking online there is no rule about being a minor. You just need parental consent which I had. They only wanted me to leave because the lady who was going to do my massage was «feeling ill» and no one wanted to call her and tell her I was there for the appointment. There’s no rule. They just didn’t want to do their job. Never returning.

Suggestive selling the entire time! The opposite of relaxing! I went in for ½ hour massage. During that ½ hour, they tried to sell me on an hour long massage, sell me on hot towels ($ 12 extra), no thanks. Sell me on essential oils and a membership. It’s horrible and the massage was mediocre at best.
Copped an attitude when I arrived on time because they wanted me there 15 minutes early to fill out paperwork. Two problems with that 1) I was never told to arrive early and 2) It took me about two minutes to fill out the paperwork.
Very snooty attitude by the employees.