Rocket Plumbing

Don’t be fooled, these guys will travel outside of Chicago too. They came out to DuPage County to replace our water heater and arrived 45 minutes early! Anthony was very friendly, thorough and clean. He explained everything he was doing each step and encouraged you to watch so you understand what is going on. Easy to deal with and good warranty on installation. Water Heater is Made in the USA! Skip Home Depot, Sears and Menards if you need a water heater and call these guys.

These guys are absolutely AMAZING! Don’t waste your time calling anyone else!
My husband and I just moved to the Midwest and bought our first home together. Of course, as soon as we moved in our toilet started leaking. (It’s one of those «vintage» tankless toilets so popular on the North Shore … The kind that looks like it belongs in a high school locker room.) I called a few different plumbers who quoted me some truly outrageous prices and started to panic a little.
Then I called Rocket Plumbing. The price they quoted me over the phone was very reasonable and the plumber they booked for me (Marlon) was incredibly nice and knowledgable. He even asked me to text him photos of the toilet so he could be sure to bring the right parts with him.
Marlon showed up exactly on time this morning and set to work! He was so enthusiastic about explaining what he was doing, offering me tips and advice on maintaining the toilet and what it would take/​cost to replace it with a tank toilet. He even took a quick look at my sink for me (which wasn’t draining very well!) His assistant Ozy showed up with the exact parts we needed and, with a little elbow grease, my toilet is now working perfectly.
Best of all, the final price on my bill is WAY lower than anything else anyone else had quoted to me. I will DEFINITELY hire Rocket Plumbing again in the future (and ask for Marlon!) for any future plumbing work that I need.

I cannot recommend choosing this plumbing company. The technicians were always late, up to hours. Horrible execution and lack of drive to do a job well done, no pride in their work. A family member hired this company for a job in our back and front yard. For the backyard, we had to have the technician come out FOUR TIMES to service and correct a sump pump and bubbler box they installed, which we are still not satisfied with. In our front yard, we have since hired a very competent and well-​knowledge company to come and redo the job they did with a section of our sewer line. There are a lot of plumbing options out there, it is in your best interest to go with someone other than Rocket Plumbing.
Addendum: since leaving this review, the owner has been in contact with me and he is doing his best to resolve this issue, which I highly respect. I plan to adjust my review accordingly.

I’ve worked with Brian in the past at Rocket Plumbing. Him and his whole staff are always so welcoming and a pleasure to do business with. I’ve recommended their services to many friends & friends and they return saying the same comments of how easy and great it was to work with them. Keep up the great work!

I was remodeling my Master Bathroom and needed to schedule contractors. I’ve used Rocket Plumbing in the past and as usual, they were reasonably priced and so easy to work with. Joey came several times with very little notice and did a great job. He went above and beyond to accommodate my construction schedule and make things as easy as possible. Everything turned out so great and I couldn’t be happier! Another great job!

I used Rocket Plumbing for my new restaurant. They did a fantastic job. Marlon was very knowledgeable and you could tell he really loved what he does. I will use Rocket for all my plumbing needs for sure. Thanks guys!