Palm Beach Tan

Helpful and friendly staffed.
Asked the right question to determine the best package for me! Super great customer service skills.
Clean and organized environment.

I’ve been coming to this location for a little over a month, 3 – 4 times a week and so far have had only great experiences with staff (very approachable and personable) and beds (haven’t seen any issues with cleanliness). I’ve been very happy with my level 2 membership and have already received free bed upgrades. And while I haven’t felt pressured at all to purchase lotion from them I did end up getting the Diamond accelerator from their premier collection because I had a deal associated with my membership and am in love with it (I was able to try the tester before committing to it-​$$$). I’m enjoying the entire experience of coming here and while I can’t afford to always be a member the services are good enough that it’s something I wish I could.

Worst PBT location. Beds never clean or as strong as at other locations. Staff is extremely rude and just concerned with selling lotions constantly.

Worst spray tan ever. First off they tell you a price then they try to sell you like 2 or 3 other «additions» to help your spray tan results which jacks the price up like $ 20. The sales people are extremely pushy on products. I gave it 2 stars because the facility was nice and clean but unfortunately my spray tan was blotchy and uneven and ORANGE even though I paid $ 5 extra for a bronzer which she assured me would not make me orange and I did all the proper steps before and after. I would not recommend getting a spray tan here at all.

I did not get the name of the person who helped me, but she was amazing. I wanted a package that I could cancel anytime but get the most use out of these next few weeks before my best friend’s wedding. She explained everything to me very patiently, helped me pick out a lotion and was incredibly friendly throughout the process.
This location itself is very clean and organized. Huge upgrade over LA Tan.

This place seems like a scam. I came here instead of my usual place because I needed something quick and this was more convenient. My sister also had gone to this location the night before and she raved about it. I went in looking for my normal Versa and was told they don’t have that but they have the versa pro. They then proceeded to charge me 3x what they charged my sister. Do your research before coming here or you might end up paying for the most expensive spray tan ever. Definitely sticking to my usual place.

I called about versa spa as I’ve used it many times before when I lived in CO they said um we don’t have that here. So I go on the website for locations that have versa and sure enough they have it so I went in and the Same girl was NO help as to what level to get or even if mystic would be a better option– my past salon would give me recommendations this girls answer was «well you can do whatever you want» well of course I can, what do you think would be best?! Same damn answer. I love the versa spa so I stuck with that, the salon looks nice but I will not deal with people like that. Hire people with more knowledge or train them much better!

Love the VERSA SPA! I have been tanning here for years in both the Level 2,3, & 4 beds as well as the Versa Spa. Great color and not streaky. VERY CLEAN!

So after a short hiatus from tanning, I decided to give Palm Beach a try. I was a little hesitant as I try to veer away from chains, but this place proved any preconcieved notions I had about bronzebots trying to upsale you wrong.
Aggie, the girl working the counter, was exceedingly helpful. Even though I came in after work and was probably not my usual «ray of sunshine» self, her positive energy was contagious and by the end of the tour I was in a much better mood; proving another theory that tan people are the happiest people (tanning releases endorphins!).
I am well aware of the risks that come with tanning, and would never try to convince anybody to take it up. However, if you are going to tan somewhere, I would definitely recommend that you do it here. It has a bright and welcoming ambiance that really sets the mood for the bronzing experience. The staff is exceedingly helpful and the beds are top-​notch.

I am a member of Palm Beach Tan and I love the Wilmette location. Today was the 4^th and last time I will go to the Touhy location. They are rude and do not understand customer service. Avoid this location and just go up the road to the Wilmette location. They have always been great with their customer service and all their staff are wonderful. The Touhy location does not care about you if you don’t spend money. AWFUL!!!

okay so i love this place.
first off i went in and told the person i had never been tanning before and before i could even ask she offered a tour. she showed me all the beds, how to work them and what was good and bad about them. she showed me the spray tans and they have a huge vanity that has all the essientials (deoderant, hair spray, and a few other things.)
then when we got back to the front she had a list with all the pricing. It is a little expensive ill give it that. But honestly im willing to pay for coustomer service and clean beds.
Then she showed me bronzers and they were all out of my price range (tip: all bronzers are more than half the price off on amazon) so she showed me one of the least expensive ones and i just got it. She wasnt pushy at all and showed me at least 5 to compare.
im going back today.
oh plus when you sign up you get a free spray tan, two upgrades to a #4 bed. super bonus cause spray tans are 45 $

The manager at palm beach was really generous when I came in, didn’t want any problems upon there just didn’t feel comfortable. We resolved the issue and glad everything is okay now. Thank you for everything & will be returning to this location now.

PBT in Niles is my favorite! I do occasionally use the beds and they are always really clean and there is a ton of variety. My real weakness is the spray tanning! I LOVE Versa Spa spray tans. The staff is really knowledgeable and friendly. I owe my year-​round tan to PBT Niles!

I went here to get bronze and fabulous before my wedding day. I bought a package which had a start up fee, then a monthly fee that included unlimited tanning in the lower beds, a few free upgrades to higher level beds to use within the first month, and a free spray tan in the first month.
I started in March and was picture perfect for my early June wedding.
The staff is super nice and very helpful when asking about products. They aren’t pushy at all and don’t try to upsell you if you don’t want it. They ask once and that’s it, which is much better than any other services place I’ve been. They also are really helpful in suggesting how long to be in beds. Until I tanned for my wedding, I had never been tanning before, and had no idea how long I should be in there. Most importantly, the beds are all clean. I would see the staff go into a room to clean it moments after someone got out of it.
I never had to wait for a tanning bed when I went. I only once had to wait for the spray tan, and that was only because the other girl had gotten there moments before I did. No one was waiting for it when I was done with it.
Another great perk: there is a student discount. Just ask for it.

I love Palm Beach Tan…
I get it, tanning is bad for you… But so is everything else. Sooooo, when I need to be «bad», I’m bad at Palm Beach Tan!
The staff is SUPER FRIENDLY and this place is VERY CLEAN!
The beds /​stand up’s here are nice and the bulbs are changed pretty often so you’ll for sure walk out with a nice glow and be a little browner before you know it!

Palm Beach is the best tanning salon I’ve been to in the Chicago area. This location was very large and incredibly bright and clean. They have a ton of beds and the original Mystic Tan so there are options for everyone. Palm Beach Tan completely puts Ultimate Exposure to shame and beats out LA Tan in my opinion. The staff was extremely helpful and friendly, I will definitely be going back again!