Brentwood at Niles

My Grandmother has been a resident at Brentwood for a year and a half. We both could not be happier. The Staff is wonderful. When I come to visit I’m always greated by name. I have never asked a question that didn’t have an immediate answer. The Nusring staff is outstanding. They update me on a weekly basis.
I like how everyone employed there knows my grandmothers name and makes a point to speek to her.
Wonderful place if you are looking for assisted living. always clean, meals are fantastic, rooms are spacious, bathrooms are all well equipped.

I put my 96 year old mother in there after they promised to keep her in the memory care until she died. After only 6 weeks, the State shut down the memory care unit. Mother was very disrupted after moving again, and lasted only three more months.
I would not take another chance on this place. They misrepresented themselves to me, and then turned Mom out in the cold. Brentwood has refused to accept any responsibility on what happened there. They keep saying, «sorry», but that it could not be helped. Then what was their mistake that the State of Michigan had to shut them down? My guess is that they were understaffed. When I visited, there were times that there was no nurse, but only «Tech’s» on duty in the memory care area. Brentwood messed up but refuses to admit it. Sorry, you and those who talked me into bringing Mom there are getting a break by a «one star» rating.