Roadside Assistance and Towing

What started out on 6 August as a decent experience with Roadside Assistance and Towing ended up horrible. My vehicle was towed and when I went to pick it up the staff was friendly and professional, and even lifted my mood a little. After paying, the employee took me to my motorcycle and I noticed it was sitting canted with the handlebars turned all the way left, aggressively crushing my turn signal switch against the gas tank. I immediately tested the functionality of the turn signals, and they were not working properly. I made it known to the staff that there was a problem with my turn signals which had not been there before, and that the turn signal switch was crushed against my tank, and they replied «what do you want me to do about it,» and «it’s not my problem.» I said that the turn signal is damaged because of how they had sat the bike with the switch being smashed and that I would like a refund, and they refused to look at the damage and said with an increasing temper that they «would not give me a refund» and yelled «get the motorcycle off their property!» I promptly removed the motorcycle from the yard.
If the staff had any compassion about the problem or offered a solution I would not be writing this negative review. Instead they were completely standoffish and near the point of aggressive.
If a tow company WILL NOT take care of the vehicles they are tasked to tow, they CANNOT be TRUSTED. My experience with this company was awful and the way I was treated by the staff was sickening. Also, funny coincidence that they receive a 5 star review today just before I post this negative experience from today.

Alan is a good guy and they have very reasonable towing rates. This is a great local business.