Publix

Have been shopping at Publix for 25 years, in several areas of central Florida. Have always been a huge fan of Publix. However, shopping is not a pleasure at the Niceville store, here’s why:
1) If it’s on sale — they’re out of it — guaranteed! Who’s got time for a rain-​check?!
2) If it’s a popular product — they’re out of it.
3) Many of the items that I have always gotten from Publix (various locations) — they don’t even carry, here.
4) Everythings dented. (& I’m referring to the shelves, not the dump bins.)
5) I find out of date products every time I shop there.
6) Staff isn’t always knowledgeable about product locations, pricing, sales, etc.
7) Feels very tight & cramped — very unusual for a Publix.
It is a clean store & the managers are very friendly & helpful, as is customary at Publix, but I have brought up the dents & out-​of-​date issues to them on at least a couple of occasions. I have never been a Walmart grocery shopper, so I was so excited when I found out a Publix was coming to Niceville! Unfortunately, I have been mostly disappointed & seem to usually leave frustrated, often forced to go find products I use elsewhere.

I have to downgrade a star. I am still a fan overall however several things drive me crazy. I hope Publix will take note.
1. Being out of stock on several items I’m after, every time.
2. Having to check expiration dates while I shop. Way to many times I get home and realize I just bought something that has already expired.
3. Having to stop and often wait at the service desk for the current coupons.
4. Bagging cold and warm items together. I separate these items as I shop, and place them that way when I unload. This is really a no brainer. When I get to my vehicle I move things around. It’s just annoying.
5. I use coupons, I wish all of the cashiers were coupon friendly. Some seem aggravated by it.
Rant over, I still love Publix.

I love Publix. The employees are very helpful and the store has a great organic selection!

This store is super. The staff greet you as soon as you walk through the door, and I don’t think I have left with just the very basic items I wanted and needed. Publix have the most awesome range of food, including organic goods, in the area. There is not one aisle that you go through that you won’t be greeted by a Publix worker and asked if there’s anything you need. Great store, great people… I couldn’t go anywhere else… I wouldn’t go anywhere else :)

Clean, helpful and courtiesies abound!
Had to LOL at the 1 Star review with lady upset about a manager who asked her not drop th F bomb. Good on Publix!

They opened my produce so they could stuck their hand inside to flatten out the barcode so it would scan. Then a few weeks later I had ordered 2 birthday cakes for my daughters 1^st birthday, one of them was done wrong, and the other hadn’t even been made. So they very sloppily threw something together and called it a cake. Few months later I placed an order for subs online so that my husband wouldn’t mess up the order, and he can gran n’ go after 12 hrs at work he really didn’t want to wait in line anywhere. Nothing had been made! Then they «find» the order and do it completely wrong, so then we had to take them back. Last night I had the final straw when we went in, my son ran into the back of my legs, knocking me forward, and even though I try very hard not to cuss I slipped and said the f word, but not only had it hurt my legs, but catching myself hurt my back too, which already is in pain. Low and behold I get chastised for cursing in the store, by a manager. Their repeated incompetence astounds me, and to then be chastised by them, when I have continually received sub-​par service from them. I promise you I wont be going back.

Bought store sushi, and actually it was done very well. Public also has a well laid out store.

Professional, clean, fresh, polite. You won’t see the wal mart Clampets running amuck here. Subs and soup are out of this world. Thanks to all the Publix employees!!! Great job.

The staff is wonderful, helpful and friendly. Some of the Publix brand products I have tried are grrrrrrrrrrrreat,