AAA Taxi Tours & Shuttle

Stay away! from these guys. We had a terrible experience with them.
Made a reservation online early morning for Niagra Falls to Buffalo Airport. Called them 2 times in the morning to reconfirm the reservation — every time someone picked up who seemed to have no interest in speaking, but did confirm that a taxi will be there @ Niagra Falls Welcome center @ 11:50 am to pick us up. I was nervous but hoped it will be just fine. At 11:50, No taxi, No calls. I called them 5 times — every single call went to voicemail every single time. WTF !!
Finally decided to find someone else at the last moment and we were lucky we found Laddi (716 579 0981). He came with a minivan and the price was reasonable.
And the irony is, these AAA Taxi guys never ever called us to even apologize for their delay and no show — makes me believe they never intended to honor the reservation they had confirmed !!

Very prompt and customer friendly. Booked cab for my parents for pick up from buffalo airport To be dropped at Niagara Falls hotel. The driver couldn’t find my parents but the office was very good and arranged to connect them pretty fast. The return was comfortable and convenient as well. As against other operators they were very cheap $ 55 one way and that’s the reason I picked them and they happened to provide good service as well. I’d refer them again as well to anyone I know

They promptly answered the call and were punctual too. Hands down the best service for the money !

If I could give them 0 stars I would. First off they were late picking us up from the airport by 45 minutes, I was told they would be waiting for us at baggage with our name on a sign it was not the case, this was mainly because their drop off before us didn’t like where they were being dropped off at and wanted the driver to bring them to a different area at the airport, we met the people, and felt it was not the drivers fault, so we decided to keep the company to have them pick up up in Niagara Falls to bring us back into Buffalo, we were catching a train to New York City, well 11:30am came and the drive wasn’t there, I called the office after 5 minutes of waiting, they gave me the drivers number, I called and called and he never picked up. after 12:00pm we decided to get a different company they had a driver to us in 5 minutes, we were literally crossing the border when AAA taxi driver called to say he was there to pick us up, IF we would have waited for him we would have missed our train because by the time we got to the station we made our train by 3 minutes (and it was running 5 minutes late) which means we cut it very close. If they aren’t there with in 5 minutes get a new service right away, we waited 30 minutes and literally almost missed our train. I would say DON’T HIRE THEM. I hired them in advance, even had e-​mails back and forth confirming our details. very bad experience, we were lucky to have got a new service that day and they sent someone so fast otherwise we would have missed our train and had to wait an extra day to have taken a new one since it was the last one out of buffalo for the day.

Someone left a review stating that this company did not show up at agreed time so I was a bit concerned that it may happened with me as well and risk of missing my plane. I made a reservation a day before and obtain a booking number via email. Next day I called 4 hours before to confirm and the guy sounded like he has no idea what I m talking about. I confirm again of my reserved time. 30 min before the reserved time and I called again and asked to pick me up 15 min. Early. I was able to use their service but I didn’t like the fact that I couldn’t trust the booking confirmation. Today I received a text message from them confirming of my booking for tosay? What?!! They are calling 2 days after my actual booked time? What kind of service is this?
You may have a better luck calling them at a last minute than booking in advance. It is a flat rate $ 55 to the airport but if I had another option I would explore that then use this company

The quoted price sounded great ($ 55 from Niagara Falls to Buffalo airport) but they get one star because THEY DIDN’T SHOW UP. I reserved this over a week in advance and then confirmed a day in advance and got an email saying we were all set.

AAA taxi
This was the first name that pop up in Google search. Pretty clever to name it AAA. Anyways, we needed a shuttle from Buffalo airport to Niagara Falls (Canadian side).
Booked with them thru the internet and they responded back within ~30 mins that they’ll be waiting for me at the airport. Wow, that was quick ($ 79 + $ 3 toll each way).
That day, the driver (SAM) was there to pick us up in a mini-​van parked right outside our United Terminal. He was very knowledgeable about the history and area of Buffalo/​Niagara and very nice. Most importantly, he is a SAFE driver!!!
I also booked a trip back with them from Niagara to Buffalo airport the next day and SAM volunteer to pick us up again.
Everything went as plan and I was impressed with AAA taxi. They do what a shuttle company should do! Pick you up on time with no hassles or excuses and no fuss!

Our previous shuttle service was booked so I called this service with just a few hours notice and they were available, picked us up on time and got us to the Buffalo airport early. Driver was friendly and courteous. $ 79 from niagara Canada to Buffalo, NY, 2 adults one suitcase. Our hotel was going to charge us $ 130.

I had two great experiences. One from the Buffalo airport to Niagara Falls, the 9 days later (after a six day bicycle trip around Lake Ontario) from NF back to the airport. Reservation was made online. Drivers were on time and very friendly. The return driver even offered me some of his fresh cherries. Cost was $ 15 cheaper than another online service but warranted a nice tip.

We used their service last week to go from our hotel to the Falls. The driver did not bother to greet us, he kept talking on the phone the whole drive. The rates are pretty good ($ 15) from 4 Point Sheraton to the Falls, we gave him $ 20 and said «Thank you». The guy did not even bother to respond. He just drove away! First time in my life I felt wrong tipping somebody. Oh, well, since their card was the only one we were given at the hotel, we called them again to go to the Falls later on the day. It was chilly outside and we spent a good half an hour waiting for the cab. I called their office at least 3 times (meaning every 10 minutes) and he repeated «he is 3 minutes away, he had to buy gas on the way to you». We ended up getting a taxi, that luckily was passing by. His name was AMJAD, a very polite and nice guy. We used him again to get to the train station when we were leaving.

Was a little nervous after reading another review on this. Found out the day of a family trip to Niagara Falls that we were arriving at IAG and not BUF and there were no cars available. Called AAA from the airport for shuttle between the airports to get a rental car. They were there when we arrived and our driver, Jimmy, was friendly and knowledgeable. The minivan was clean and comfortable and we had a smooth ride to pick up our car. They saved the day and were much less expensive than other options.