Paint Store

I have never written a Unilocal review before and am not an angry customer, but I am really surprised by the unprofessionalism I received for today from the people workint at this store. I just called to ask for a list of painter recommendations (which I had done once before) and the person at the desk basically told me she was too busy and I needed to come in – not in a nice way. She was clearly annoyed that I called and when she said I would need to call back which I accepted, I asked nicely what time and she said ‘it was hard to say’ — meaning what? This was my favorite store in the area to go to until today, and I don’t even want to go back now because of that type of service. Since I have been in several times before and had no issues, I am certain whoever was at the desk this morning was clearly not trained for proper customer service and needs some guidance in this.

Needing to paint the wood trim around my home the same color as the original, I took a chip of paint to The Paint Store in Newtown to see if they could match it. They were able to match it as a Benjamin Moore paint called, «Steamed Spinach.» Who’d a thunk it would be that easy?
So, they mixed me a quart of it, low gloss, and I walked out a happy homeowner. The experience was pleasant and completely no sweat. The shop has all the material necessary for such jobs. The prices are not as cheap as the highway box stores, but the convenience of being 5 minutes from home, and keeping our community businesses successful, is worth the small premium to me.
Now, all I need is a way to get 30 feet up to the gable to paint.

I love this store! They’re always happy to help you with your paint decision. Super convenient and close to home for anything you need that you forgot when you started the project!