Lotus Health And Wellness

I was not impressed with this spa. for atmosphere alone! I’ve tried several services over a years span (which were actually ok).The aspect that was distasteful was that upon entering, the front desk barely made eye contact with me. The were involved in their own non business conversation with a gentleman who I found out later is the owner. Also while waiting in the hallway for a chiropractic consult I witnessed an employee walking around in bare feet. Im sure that has to be some sort of violation let alone being unprofessional. The general volume of the office was loud. Hair and pedicure area is on other side of the wall from chiro, facial and massage. I could hear conversations through the wall.
Overall all even though this Groupon spa offers decent discounted services I found other chain spas to be able to deliver the full experience in much more professional manner.

I came to this locations originally to do my nails and they did a pretty good job. However when I went back to get my hair dyed it was horrible. I wanted my hair dyed my natural hair color with auburn highlights. What I got was really red highlights that were not even and did not look natural. I have very fine hair and the highlights were very thick and did not start from the roots of my hair. On top of that after a week the red highlights faded to a light pink. Also my hair was very very damaged from all the bleaching she did to input the red which was not necessary because my hair was already blond. When I called the salon to make an appointment to go back and fix it I did not hear back from the salon until 4 days later. It was difficult to make an appointment because I was on vacation in another state, so when I told them I wanted my money back the manager told me I could not refund it because it was over 3 weeks. Which is not true because I had called them with in 2 weeks they just took forever to call me back. I payed $ 125 for there service and then payed $ 60 to have it fixed by my friend. This hair style was for a wedding that I had coming up, so i had to fix it ASAP and I was to scarred to go back there and have them screw up my hair even more.

I love this location. I had my first full body massage here. Cindy is great and very nice. She explained the differences between all the massages and answered all my questions. My body felt great afterwards but I will warn you you will be a bit sore but well worth it. Great place highly recommend Cindy for a massage.

Today I came here for a full body massage and facial I purchased through Groupon. Cindi was the massage therapist and it was very relaxing and she focused on the entire body equally as well as extra time on areas of concern I told her in the beginning.
Following the massage I was escorted to a waiting area before my facial. Nicole was the esthetician and did a lovely job. I have never had a facial before and it was relaxing and rejuvenating.
As with most businesses, groupons can only be used once, but there are deals for returning customers.
I will definitely be booking again for the holiday season.

Recently called to make an appointment, very rude male answered the phone. I had gotten a gift facial and wanted to use it. He stated very rudely that this would be the last time and that it states clearly on the coupon that it is for new clients only.
I made my appointment then proceeded to re read the coupon and it says it may also be used for existing clients that haven’t used their services in at least 6 months.
Anyway, I took one star off what my original rating would have been for the way I was treated. I am looking forward to my facial with Nichole.

I just moved to the area and was trying to find a new place to set up bi-​weekly massages. My neighbor recommended Lotus Health and Wellness Center located in Newtown, PA.
My initial reaction was that it was clean and tranquil with a little Buddha statue greeting you as you walk in the door. However, as I accepted the clipboard with my new client forms to fill out and sat down, two employees at the front desk started gossiping about other employees. I believe one gentleman was the owner or manager because he was talking about who he needed to fire, who he fired in the past and who he didn’t like working with. This was not only extremely unprofessional but made me feel very uncomfortable knowing that that this «Wellness Center» has such a hostile environment.
I was called in by my masseuse, Emily, to the massage room. The back office is set up similar to a doctor’s office, a long hallway with rows of doors on either side. She was nice; however, her outfit left little to the imagination. She wore a very low cut tank top that once I rolled onto my back for the second half of my massage, gave me a view every time she bent over. Her outfit gives the impression that Lotus Health and Wellness Center provide their clients more than just a «traditional» massage.
Beyond Emily’s inappropriate dress, it was hard to relax because she was chewing gum the whole time and stopped to check her phone twice. Again, this is extremely disrespectful to clients as well as unprofessional. As Emily finished the massage she said goodbye and left me to change. Once done, she completely disappeared, no direction on aftercare or recommendation to drink plenty of water. I walked myself through the hallway hoping I came back out to the reception area. Although Emily’s technique is very good, she needs to grow up and learn how to act in a professional manner.
Lotus is located in Newtown where there are dozens of other places to try and in the end this was not worth the $ 80 plus tip for a deep tissue massage. There was certainly nothing special that would keep me coming back.

I had the best massage of my life with Kristen today. I seriously thought I had to live with barely being able to turn my neck, and she fixed me when no one else could. Very knowledgeable and overall great experience. Highly recommend.

Bad experience trying to use an Amazon local coupon I purchased here. Was told they were booked until the end of Sept. Maybe I shouldn’t have told them I had a coupon at the beginning of the conversation. Then I was hung up on. I would give zero stars if I could. I am a nurse, and receive a monthly schedule and am unable to make apts that far in advance without having to ask for a day off. Unacceptable.

Purchased a keratin treatment from Groupon. This salon doesn’t do keratin treatments, they use some other product that doesn’t work. I tried emailing them my concerns and they were ignored. I would never recommend this salon to anyone. I only game them one star because I thought the hair stylist was very nice.

Great massages. I have had two there. However, the facial was the worst I have ever had (and I get facials regularly). I had Nicole. Maybe it was just her or maybe that is just how they do them. However, this girl spent a good chunk of the time leaving the room for long periods while masks were on, cleaning sinks. Just didn’t want to be there and put no effort in. There was no arm or mini back massage. Still had chunks of mask on when I left. Also, she started late and finished early. It was just a few minutes, but still. If you don’t want to do facials then find a job you so want to do

I’ve been coming here for about a year now for eyelash extensions with Sharon. I’m obsessed and no one else can do it better!
I recently tried out their hair salon since their renovation and I loved it! I got ombré highlights and they came out subtle but great. Rachel was good at guiding me through all her steps. I just bought a mani pedi groupon so I’m excited to try out the salon again!

Very happy with my experience here. I had a 60 minute deep tissue massage. The facility was nice, but could be a little better I suppose. My therapist, Kristen, was great and she really knows her stuff. I only get massages a couple times a year at most, but I will return more frequently. Great price too.

I purchased a Groupon for a hair treatment with fine print clearly denoting, «Services available starting April 1^st.» When I called to schedule an appointment though, I was told that the service is not yet available and will not be until at least the second week of April.
I would be wary of Groupon deals (which are still currently available on the site) and perhaps give this business a few months to get up and running before trying to book or use any of their services.