Any store can be clean, well-stocked, organized, and feature quality products for your gift-giving needs. It is the attention to customer service that makes the world of difference. My typical visits to Sterling Hallmark are always pleasant and usually for the purpose of browsing around on my lunch break or picking up a card or two. Today’s goal was to find a special birthday gift for my sister, and I had a pretty good idea that I would look for a bracelet for her. After browsing for a few minutes, I stopped at the DaVinci jewelry display and decided to customize a bracelet with these charms. A few moments later, a young woman kindly approached, asking if I needed help. I don’t remember her name, but I do remember her patience and helpful suggestions as I looked at many different charm combinations. About 15 minutes later, this salesperson had my bracelet beaded, boxed, and ready to check out. I walked out of there very pleased and confident that my sister would enjoy her birthday gift, well within the time limit of my lunch break. It is the PEOPLE who make or break the retail experience, NOT the big flashy advertisements, blow-out sales, or Black Friday deals starting at 5:00 pm on Thanksgiving. Thank you for this memorable experience.
Nadine C.
Classificação do local: 5 Kaneohe, HI
The Hallmark name is a known and trusted one. This store is no exception. It’s very organized, clean, and well-lit. The service is cheerful and attentive. The variety of gift selections is overwhelming! Besides cards and jewelry, there are t-shirts, candles, mugs, stuffed animals, purses, and more! I especially like their bonus gift on Fridays! I need to get out of here quickly before I spend my entire paycheck!
