RentAnAC

I tried calling the number on the website, but it was a weekend and no one answered. When that didn’t work, I submitted a request for the smallest unit available through their website, with a note that I wasn’t sure it would fit my tiny window (I entered the measurements in the note with my request). Monday morning I got an email from Sarah confirming that the unit should fit, and by the end of the day I had confirmed a window of time in which someone would be by. I scheduled installation for the next week (this was back in May, so it wasn’t too hot yet), and within ten minutes of the two hour time window I was given, two installers showed up. Honestly I was already impressed just by their promptness, since I was wary about never actually having spoken to anyone on the phone. The path to my window was clear, so they were in and out of my apartment in under ten minutes, I was so ridiculously pleased. Couldn’t have asked for better service. The unit works perfectly, and I just scheduled the removal for late August – again, via email. Shout out to Sarah for being patient and efficient with all of my email scheduling!
Bottom line: Could I have just purchased my own unit for cheaper? Yes, absolutely. But I live in a 4^th floor walk up and I wasn’t about to lug a unit up those stairs by myself. So I Googled ‘rent an ac in boston’ and this place was the first link. The extra money is well worth the heavy lifting and speedy installation. Because the charge is for the summer season, I would suggest getting it as early as possible to get your money’s worth. I got mine in May, and they’re picking it up the last week of August. Well worth it, hiiiiighly recommend.

Man, I have tried to use this service for 2 years now and each year it is always something. These guys offer 0 flexibility. If you are on the renting schedule of Boston and move out in Sept, don’t count on a prorated rate if you return the AC early because they charge you the full summer regardless. In addition to that, if you move and want to take the AC they charge $ 99 for that.
They charge you more than it would cost to buy the same exact air conditioner. Maybe with a little less BTU rating but nonetheless if you want to be financially smart, buy your AC and then sell it on Craigslist when you don’t need it anymore. End result is the same as renting and you just did it for a lot cheaper.
These guys have a good concept, but have idiots running the show. STAY AWAY.

1) What a fantastic idea — I can have an AC but not have to store it during the off season? Sign me up!
2) Super friendly, prompt and flexible customer service. A+
3) Did I mention flexible? I was the epitome of an annoying customer with schedule changes, short notice, and lots of questions, and they were flexible and patient with me!
4) Reasonable and affordable prices — I had an energy efficient AC unit delivered and installed for the same price of purchasing a new unit at a store (not including delivery, installation or warranty)!
5) If that’s not awesome enough for you, there’s more! They even sent me a reminder when it came time to schedule my pickup in the Fall!

1. Cheap
2. Super friendly and flexible staff. I remember calling and rescheduling and they were cool with it.
3. Saved my life over an intolerably hot summer in Boston
Definitely doing this again next summer!

I probably shouldn’t write a review while I’m still in the first flush of annoyance in 90 degree heat, but here goes:
IF you can get them on the phone – and that’s a big if since it took me about 20 tries over three business days to get a human and they seem in no hurry to return voicemails – they might be able to help you. OTOH, if you have weird city windows, don’t count on it. I’d expect a window AC specialist to be game for anything, but I can’t even give them an A for effort, because they wouldn’t come look directly at removing my dead unit to replace it with a new one.
So, handyman it is.

This is great! We’re minimalists and don’t like having to store stuff during the winter — i.e. 2 huge ACs! So this solution has come in very handy for us!
The service is great, the people on the phone/​email are very nice and helpful, the guys who brought in the ACs and installed them were also very nice in explaining how it works.
The ACs themselves are good too, even come with little remotes and have timers on them as well. Obviously they are a little noisy, but I don’t find they’re any loader than others.
I can only recommend the service!

I don’t have enough great things to say about Rent an AC. They’re so easy to schedule, always professional and reliable. Also, I live in a small space so it’s really convenient to have a place to store an AC in the off season! Love love love these guys!

Easy to schedule. In and out in less than 10 minutes. Nice guys. Professional. On time. New AC too. Strongly recommend.

Great service. No dropping the a/​c out the window on the downstairs neighbor, and no storage issues! Friendly staff.
Only drawback, our a/​c was loud, suggesting an older model.
But overall a gem of a service.

I called RentAnAC during the first week of August, 2010. It took a long time and a lot of phone calls and voicemails (left during normal business hours) to get through to the company, but once I did, I had a good experience with the installers and the work they did. I had them install an air conditioner that I already owned but couldn’t install myself because my windowsill and window frame were warped and broken. The installers from RentAnAC added some foam and wood strips around my window to make it work. They were quick and arrived to my apartment on time. It cost $ 75, I think.

Epic fail.
RentAnAC contracted with Harvard Real Estate services to be the exclusive provider of air conditioners in certain apartment buildings on campus. During this God awful heat wave, I called and left a message around 9am. No response. I called the next day at 10am and left another message. No response. I called the following day at 9:30am. No response. In those three days, I also called at random points during the day (a rough estimate is about 5 – 7 times). No answer.
I called again 10 minutes ago and spoke to a woman who said they were all out of AC units. I called Harvard Real Estate and they said that the company should have reserved some units for our building because of the contract. I realized I failed to mention that to RentAnAC (that I lived in HRES), so I called back. The same woman answered, asked for my address, and put me on hold briefly. She came back and said they were totally sold out. Did that magically happen because of my address?
Good job letting a customer know you have no intention of abiding by a contract. Also, thanks for being completely unresponsive to customer requests. This company is a failure of the highest order.

This is the most amazing service for people who live in small city space! They were professional and right on time for my delivery. The 2 gentleman installed quickly and explained all the features thoroughly.
Highly recommended!

We have been using RentAnAc for two years now and we love them. The service is prompt and efficient and they stand behind their products. We had a faulty ac and they came and changed it for a brand new one in the same week!~ Way to go! I recommend them completely. If you are in doubt, do it and you will be so happy you did!

What a wonderful service RentAnAC provides! In our tiny Beacon Hill apartment, there isn’t really room to store an A/​C through the winter, so it’s so much easier to have somebody else keep the thing for us when we don’t need it – along with providing maintenance and installation. Very friendly people and excellent quality equipment. I am very pleased and plan to use them again next spring!